Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
87961 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
725056 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
754405 Views
18 replies
29 likes
PlanPremium(Prepaid)CountryIndiaDeviceSamsung Z flip7(SKT, korean model)Operating SystemAndroid 16 Samsung OneUI 8.0 My Question or IssueIt happened few days ago,Just normally listening Spotify on my phone.And then the song just stops suddenly..I tho...
Plan Premium(Prepaid) Country India Device Samsung Z flip7(SKT, korean model) Operating System Android 16 Samsung OneUI 8.0 My Question or Issue It happened few days ago, Jus...
13 Views
0 replies
0 likes
PlanPremiumCountryUSA My Question or IssueMy username uses part of an old name I am no longer associated with and do not wish to have it connected to me anymore. A couple of years ago I attempted to contact Spotify support about this, and my question...
Plan Premium Country USA My Question or Issue My username uses part of an old name I am no longer associated with and do not wish to have it connected to me anymore. A couple of ...
Spotify Star
32 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited Kingdom Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAccording to my latest Spotify Wrapped, I listened to 25,000 hours of Podcasts ...
Plan Free/Premium Country United Kingdom Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
15 Views
0 replies
0 likes
Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app has a bug, try updat...
Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, S...
21 Views
0 replies
0 likes
PlanFreeCountryIndiaDevice(MIUI Global 14.0.8)Operating System(Android 13) My Question or IssueI can see my entire wrapped, all the stories except for the one where it shows my most listened to song, and how many times I listened to it. It only shows...
Plan Free Country India Device (MIUI Global 14.0.8) Operating System (Android 13) My Question or Issue I can see my entire wrapped, all the stories except for the one whe...
18 Views
0 replies
0 likes
PlanFree/PremiumCountryUSADeviceiPhone 17 Macbook Pro Air 2025Operating SystemiOS My Question or IssueI had a podcast with Anchor.com; Since the switch, I have not made any podcasts. How can I find out the process for doing podcast on Spotify? Free o...
Plan Free/Premium Country USA Device iPhone 17 Macbook Pro Air 2025 Operating System iOS My Question or Issue I had a podcast with Anchor.com; Since the switch, I have not made any pod...
Spotify Star
35 Views
1 replies
0 likes
Damn it! I had this post setup, not realizing that I wasn't logged in to this community. After I logged in, the site lost my original post, leaving me to retype it. Already the site is giving me trouble; and I have not had my account started for too ...
Damn it! I had this post setup, not realizing that I wasn't logged in to this community. After I logged in, the site lost my original post, leaving me to retype it. Already the site...
Spotify Star
72 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceNvidia Shield / Onn 4k Pro My Question or IssueI have an account set up on my family plan for my daughter to listen to music on our Nvidia Shield (which is an Android TV device). I set this account up a year ago and don't re...
Plan Premium Country US Device Nvidia Shield / Onn 4k Pro My Question or Issue I have an account set up on my family plan for my daughter to listen to music on our Nvidia Shield (which...
Spotify Star
93 Views
1 replies
0 likes
Hi,I created my Spotify account using my old mobile number. Now I want to update it to my new number.But in my account settings, there is no option anywhere to change or update the phone number.This is not only for me it seems Spotify does not provid...
Hi, I created my Spotify account using my old mobile number. Now I want to update it to my new number. But in my account settings, there is no option anywhere to change or update the phone number. ...
Moderator
74 Views
1 replies
0 likes
I keep recieving emails every now and then with one time codes to login without password, but the thing is: I don't have an account linked to that email.When I try to login myself to see if someone created an account using my email by mistake the web...
I keep recieving emails every now and then with one time codes to login without password, but the thing is: I don't have an account linked to that email. When I try to login myself to see if someone...
Moderator
74 Views
1 replies
0 likes
PlanFree/PremiumCountryNew Zealand DeviceIPhone 12 My Question or IssueOne day I tried to log into my Spotify account which was on a family plan, and could not even when I entered the email and password I thought it had. This is utterly stupid. I hav...
Plan Free/Premium Country New Zealand Device IPhone 12 My Question or Issue One day I tried to log into my Spotify account which was on a family plan, and could not even when I ent...
Spotify Star
103 Views
1 replies
0 likes
I can only join a family plan once every 12 months. How do i find my account anniversary date?
I can only join a family plan once every 12 months. How do i find my account anniversary date?
Spotify Star
83 Views
1 replies
0 likes
PlanPremiumCountry Devicephone and desktopOperating SystemAndroid, web player My Question or Issuei'm trying to login with my email to a new device. i don't remember setting a password and used code or link sent to my email to login. now when i try t...
Plan Premium Country Device phone and desktop Operating System Android, web player My Question or Issue i'm trying to login with my email to a new device. i don't remember set...
Moderator
125 Views
3 replies
1 likes
Plan Family Premium Country UK Device Windows PC Operating System Windows 10 My Question or Issue For my family plan, the account screen now shows an inflated £21.99 for the next payment on [removed by Mod]. When I click on "Your plan", the "Manage S...
Plan Family Premium Country UK Device Windows PC Operating System Windows 10 My Question or Issue For my family plan, the account screen now shows an inflated £21.99 for th...
Casual Listener
104 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have no longer access to my email address. I only have access to my Spotify account via my email...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have no lo...
Spotify Star
103 Views
1 replies
0 likes
My Question or Issue Hi, Apologies if this is the wrong place to be posting this, but I can't seem to contact the powers that be at Spotify, which is beyond frustrating. My sister, who is deceased had a podcast hosted by Spotify. I would really like ...
My Question or Issue Hi, Apologies if this is the wrong place to be posting this, but I can't seem to contact the powers that be at Spotify, which is beyond frustrat...
Spotify Star
106 Views
1 replies
0 likes
I have an old spotify account that I signed up for with my gmail address. I cannot log in using google with that same gmail address and there is no option to link them. I would prefer to be able to log in with google rather than have to provide a pas...
I have an old spotify account that I signed up for with my gmail address. I cannot log in using google with that same gmail address and there is no option to link them. I would prefer to ...
105 Views
0 replies
0 likes
64NHUL
64NHUL
Moderator
110 Views
1 replies
0 likes
PlanFree/PremiumCountryAnguillaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am trying purchase a premium, but my country Anguilla is not listed.
Plan Free/Premium Country Anguilla Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i am ...
Moderator
265 Views
3 replies
0 likes
I lent my account to a friend, and we stopped talking, but she keeps logging into my account. I changed the password and even tried closing all devices, but she's still logging in. What can I do? Le presté mi cuenta a una amiga y dejamos de hablar, p...
I lent my account to a friend, and we stopped talking, but she keeps logging into my account. I changed the password and even tried closing all devices, but she's still logging in. What can I do? &n...
Moderator
149 Views
1 replies
0 likes
