Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 28997 Views
  • 60 replies
  • 24 likes
  • 28997 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870930 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870930 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24850 Views
  • 3 replies
  • 0 likes
  • 24850 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps running in the background

Hello,Spotify keeps running in the backgroud even after I close it. The device is Samsung A14.I've disabled everything I can think of but Spotify still runs in the background.Please cold you tell me how I can disable it completely and have it running...

  • Visitor
  • Hello, Spotify keeps running in the backgroud even after I close it. The device is Samsung A14. I've disabled everything I can think of but Spotify still runs in the background. Please cold you te...
  • Alex
  • Spotify Legend
  • 4868 Views
  • 1 replies
  • 0 likes
  • 4868 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drain Sony Xperia 5 iv

With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails

  • Visitor
  • With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails
  • AlejaR
  • Moderator
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop playing/dislike button missing for radio play

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

  • Regular
  • As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.
  • Joan
  • Moderator
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Audio stuttering when using Bluetooth in Spotify phone app

PlanPremiumCountryBrazil DeviceRedmi Note 9SOperating SystemMIUI 12.5.5.0 Stable My Question or IssueMy phone's Spotify app won't play music via Bluetooth normally anymore. I always listen to music using my wireless headphones, specially now that I'm...

  • Regular
  • Plan Premium Country Brazil  Device Redmi Note 9S Operating System MIUI 12.5.5.0 Stable   My Question or Issue My phone's Spotify app won't play music via Bluetooth normally anymo...
  • Ahdelil
  • Visitor
  • 3209 Views
  • 2 replies
  • 3 likes
  • 3209 Views
  • 2 replies
  • 3 likes

Superuser Contribution Bugs in Android app & Chromecast app

PlanFreeCountryUSADevice1st device - Chromecast (latest version for ANDROID TV) 2nd device - Lenovo Android tablet with Android 12Operating SystemAndroid 12 on both devices My Question or IssueI have 2 separate bugs to report. The first is with Spoti...

  • Gig Goer
  • Plan Free Country USA Device 1st device - Chromecast (latest version for ANDROID TV)  2nd device - Lenovo Android tablet with Android 12 Operating System Android 12 on both devices &nbs...
  • Susan_GP
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play some songs on Sonos One

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app. I can usually connect to my Sonos One speakers without a problem. But when connected there are some songs that I can't play. When I tap them, no...

  • Visitor
  • I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app.   I can usually connect to my Sonos One speakers without a problem. But when connected...
  • Joan
  • Moderator
  • 1418 Views
  • 4 replies
  • 5 likes
  • 1418 Views
  • 4 replies
  • 5 likes

Superuser Contribution My spotify keeps connecting to a different phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Spotify stops playing every 2 minutes

About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops. The first time I can get it to play again by unloc...

  • Visitor
  • About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops....
  • Khan01
  • Visitor
  • 2218 Views
  • 1 replies
  • 0 likes
  • 2218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist won't shuffle

PlanPremiumCountry DeviceGalaxy S22Operating SystemAndroid My Question or IssueI made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've discovered a Premium Feature" and then goes away. It will not let me turn on shu...

  • Regular
  • Plan Premium Country   Device Galaxy S22 Operating System Android   My Question or Issue I made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've...
  • Susan_GP
  • Moderator
  • 196 Views
  • 3 replies
  • 0 likes
  • shuffle
  • 196 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't play on Google Home

PlanPremiumCountryMexicoDeviceHuawei Y9S and PCOperating SystemAndroid 11, Windows 10 My Question or IssueI have two Google Home Mini speakers and a Google Chromecast which I used to stream Spotify to with no issues. Almost a week ago now I am no lon...

  • Casual Listener
  • Plan Premium Country Mexico Device Huawei Y9S and PC Operating System Android 11, Windows 10   My Question or Issue I have two Google Home Mini speakers and a Google Chromecast which I...
  • OscarDC
  • Moderator
  • 7401 Views
  • 16 replies
  • 0 likes
  • 7401 Views
  • 16 replies
  • 0 likes

Superuser Contribution Still happening in 2023 - Downloaded songs move back to Local Drive unexpectedly

PlanPremiumCountryUSDeviceSamsung Note 20 UltraOperating SystemAndroid 12 My Question or IssueI have seen MULTIPLE threads on this but it never seems resolved, what is going on Spotify? Basically I have about 10gig of downloaded songs. I set to my SD...

  • Music Fan
  • Plan Premium Country US Device Samsung Note 20 Ultra Operating System Android 12   My Question or Issue I have seen MULTIPLE threads on this but it never seems resolved, what is going ...
  • Roachforlife
  • Music Fan
  • 440 Views
  • 2 replies
  • 1 likes
  • 440 Views
  • 2 replies
  • 1 likes

Superuser Contribution Letras de las canciones no funcionan en mi cuenta

PlanPremiumCountryUruguayDeviceXiaomi redmi note 8 proOperating SystemAndroid 10 My Question or IssuePlanPrimaPaisUruguayDispositivoXiaomi redmi note 8 proSistema operativoAndroid 10 Mi pregunta o problemaLas letras de las canciones no aparecen en mi...

  • Casual Listener
  • Plan Premium Country Uruguay Device Xiaomi redmi note 8 pro Operating System Android 10   My Question or Issue Plan Prima Pais Uruguay Dispositivo Xiaomi redmi note 8 pro Sistema...
  • Cultro1
  • Visitor
  • 159462 Views
  • 76 replies
  • 62 likes
  • 159462 Views
  • 76 replies
  • 62 likes

Superuser Contribution Spotify music playing on its own!

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled the app many times, checked to see if anyone else ...

  • Visitor
  • There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled...
  • Mb20231
  • Newbie
  • 1554 Views
  • 6 replies
  • 3 likes
  • 1554 Views
  • 6 replies
  • 3 likes

Superuser Contribution Spotify has stopped connecting to the chromecast mibox. everything worked before that

PlanPremiumCountry Belarus Devicemiboxs, lenovo tab10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped connecting to the chromecast mibox. everything worked before that

  • Casual Listener
  •   Plan Premium Country Belarus    Device miboxs, lenovo tab10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue Spotify has s...
  • OscarDC
  • Moderator
  • 191 Views
  • 3 replies
  • 0 likes
  • 191 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Smart Shuffle to normal play

Plan: PremiumOS: Android My Issue:Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play the follow-up song according to the sorting settings (e.g., "recently added"). Instead, the ...

  • Regular
  •   Plan: Premium OS: Android     My Issue: Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play t...
  • McvW
  • Regular
  • 382 Views
  • 6 replies
  • 0 likes
  • 382 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution "Clacking" Unknown unwanted sounds on soft solo piano songs. Multiple platforms, multiple artists.

PlanFree/PremiumCountryUSADeviceSamsung S7+ Tablet, S21 phone, Bose surround speakers, Toyota Prius speakers, Onkyo receiver, Pioneer speakers (from the 1980's), Sennheizer headphonesOperating System. Windows 10, Android 10-12My Question or IssueI he...

  • Casual Listener
  • Plan Free/Premium Country USA Device Samsung S7+ Tablet, S21 phone, Bose surround speakers, Toyota Prius speakers, Onkyo receiver, Pioneer speakers (from the 1980's), Sennheizer headphones Oper...
  • Yan98765
  • Casual Listener
  • 1865 Views
  • 11 replies
  • 4 likes
  • 1865 Views
  • 11 replies
  • 4 likes

Cambio automatico de almacenamiento

PlanPremiumCountry Device(Samsung Galaxy 9+)Operating System( Android 10.) My Question or IssueTengo un samsung galaxy s9+ en el cual selecciono el almacenamiento de la música en la tarjeta SD, sin embargo, cada cierto tiempo automaticamente cambia d...

  • Visitor
  •   Plan Premium Country   Device (Samsung Galaxy 9+) Operating System ( Android 10.)   My Question or Issue Tengo un samsung galaxy s9+ en el cual selecciono el almacena...
  • juliorivasma
  • Visitor
  • 803 Views
  • 3 replies
  • 0 likes
  • 803 Views
  • 3 replies
  • 0 likes

Android Auto voice commands

Is there a list for Spotify voice commands for Android Auto? I know I can voice search for songs, but album search is spotty and playlist search doesn't work at all.What's odd is that I have an Amazon Echo and voice search for playlist and album work...

  • Roadie
  • Is there a list for Spotify voice commands for Android Auto? I know I can voice search for songs, but album search is spotty and playlist search doesn't work at all. What's odd is that I have an A...
  • Friek
  • Casual Listener
  • 2658 Views
  • 2 replies
  • 27 likes
  • android auto
    voice commands
  • 2658 Views
  • 2 replies
  • 27 likes