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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27701 Views
  • 13 replies
  • 33 likes
  • 27701 Views
  • 13 replies
  • 33 likes

App won't download from App Store

PlanPremiumCountryAUSDeviceiPhone 11Operating System(iOS 15.1 I deleted the app for a clean install.When I try to download it the download icon appears but when clicked does nothing. I have tried restoring my phone to a backup before I deleted the ap...

  • Newbie
  • Plan Premium Country AUS Device iPhone 11 Operating System (iOS 15.1   I deleted the app for a clean install. When I try to download it the download icon appears but when clicked does ...
  • Loxer
  • Community Legend
  • 1048 Views
  • 1 replies
  • 0 likes
  • 1048 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option "More Devices" not available

I try to stream music with Airplay to my audio equipment.For some reason I do not have an option to select "more devices" (attachment 1).But I do have Airplay options in the house (attachment 2).My husband has the "More Devices" option in his menu (a...

  • Newbie
  • I try to stream music with Airplay to my audio equipment. For some reason I do not have an option to select "more devices" (attachment 1). But I do have Airplay options in the house (attachment 2)....
  • Ver
  • Spotify Legend
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Superuser Contribution Echo Dot not uniquely identified as a device

Family PlanCountry: UK Device(iPhone 8 ), latest iOS My Issue:Spotify app allows to display all Amazon/Alexa devices in device menu.All Echo devices (One Echo, One Echo dot 4th gen) work fine, except my Echo Dot 3rd gen.I can connect and play but Spo...

  • Regular
  • Family Plan Country: UK   Device (iPhone 8 ), latest iOS       My Issue: Spotify app allows to display all Amazon/Alexa devices in device menu. All Echo devices (One Ech...
  • Kiril
  • Moderator
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs stopping at 10 seconds when in ONLINE mode

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 14.7.1 My Question or IssueWhen streaming music in online mode, if a song that happens to also be downloaded comes on, it stops around the 10-second mark and will not load any more...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 14.7.1   My Question or Issue When streaming music in online mode, if a song that happens to also be downlo...
  • Jeremy
  • Spotify Legend
  • 1051 Views
  • 1 replies
  • 0 likes
  • 1051 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shazam x Spotify Problem

PlanPremiumCountryiSraelDevice(iPhone Operating System(iOS 10) My Question or IssueHi there about a month ago i've noticed that my shazam playlist having a problem... The playlist contains only half of my shzams... and when i disconnected and re conn...

  • Casual Listener
  •   Plan Premium Country iSrael Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue Hi there about a month ago i've noticed that my shazam playlist having a problem....
  • CarlosE
  • Moderator
  • 597 Views
  • 5 replies
  • 3 likes
  • 597 Views
  • 5 replies
  • 3 likes

Superuser Contribution Apple Watch Series 7 GPS version does not play downloaded playlist without internet

PlanPremium familyCountry Device(iPhone 12 pro max, Apple Watch 7 GPS)Operating System(Watch 8.3) My Question or IssueMy Apple watch series 7 GPS version does not play a downloaded playlist. I have premium family plan. The playlist is shown downloade...

  • Newbie
  • Plan Premium family Country   Device (iPhone 12 pro max, Apple Watch 7 GPS) Operating System (Watch 8.3)   My Question or Issue My Apple watch series 7 GPS version does not play a...
  • Alex
  • Spotify Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Minor UI Issues in landscape mode on Ipad Mini 6

PlanPremiumCountryUSADeviceiPad Mini 6Operating SystemiOS 15.1 My Question or IssueWhile in landscape mode, the left-hand interface for the Now Playing area intrudes into the navigation options, making it extremely difficult to select the lower optio...

  • Newbie
  • Plan Premium Country USA Device iPad Mini 6 Operating System iOS 15.1   My Question or Issue While in landscape mode, the left-hand interface for the Now Playing area intrudes int...
  • Eni
  • Moderator
  • 455 Views
  • 1 replies
  • 1 likes
  • 455 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please add a way to disable,Autoplay when connecting iPhone via Bluetooth

Device(iPhone 12)Operating System(iOS 15.11) Recently when connecting my iPhone 12 via Bluetooth to my car it auto plays whatever I was last listening to even if Spotify is not running. I’ve been googling it and apparently it’s a new feature, who the...

  • Newbie
  • Device (iPhone 12) Operating System (iOS 15.11)    Recently when connecting my iPhone 12 via Bluetooth to my car it auto plays whatever I was last listening to even if Spotify is not r...
  • MafeG
  • Spotify Legend
  • 535 Views
  • 1 replies
  • 0 likes
  • autoplay
    bluetooth
    iOS
    iphone
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se reproducen las radios de las canciones

PlanFreeCountryEcuadorDeviceiPhone 8Operating SystemiOS 15.2My Question or IssueHola tengo el problema que me sale el mensaje que la radio de la canción es una playlist privada o fue eliminada pero es así con todas las radios de canciones que probé…a...

  • Casual Listener
  •   Plan Free Country Ecuador Device iPhone 8 Operating System iOS 15.2 My Question or Issue Hola tengo el problema que me sale el mensaje que la radio de la canción es una playlist priv...
  • MafeG
  • Spotify Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer working on Apple Watch se

At first it worked an I was chuffed I could run without the need for my phone but all of a sudden it won’t even load on the watch simply flashing on watch face for a split second and then vanishing, I’ve tried drying and reinstalling I’ve reset the w...

  • Newbie
  • At first it worked an I was chuffed I could run without the need for my phone but all of a sudden it won’t even load on the watch simply flashing on watch face for a split second and then vanishing, ...
  • MafeG
  • Spotify Legend
  • 1232 Views
  • 3 replies
  • 1 likes
  • 1232 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not able to share lyrics

PlanPremium familyCountry italyDeviceiPhone 12 miniOperating SystemiOS 15.2 My Question or Issuei’m not able to share any lyrics, why?in the screenshot the share button at the bottom right side doesn’t exist

  • Music Fan
  • Plan Premium family Country  italy Device iPhone 12 mini Operating System iOS 15.2   My Question or Issue i’m not able to share any lyrics, why? in the screenshot the share butto...
  • MafeG
  • Spotify Legend
  • 745 Views
  • 5 replies
  • 0 likes
  • 745 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can’t play a full track on my devices

PlanPremiumCountryCopenhagen, DenmarkDevice(iPhone 11Pro, IPad Pro, Macbook Pro late 2016)My Question or Issue when I want to play a song I press play. The song suddenly stops playing and there is no time pattern. It can be after 8 seconds or after 1...

  • Newbie
  •   Plan Premium Country Copenhagen, Denmark Device (iPhone 11Pro, IPad Pro, Macbook Pro late 2016) My Question or Issue   when I want to play a song I press play. The song suddenly ...
  • MafeG
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app album list not updating as it plays

As I play an album on my Android app, the album listing highlights the current track in green and updates as each new track starts. This is the way one would expect it to work. But the iOS app on my iPad does not update itself with each new track. I ...

  • Newbie
  • As I play an album on my Android app, the album listing highlights the current track in green and updates as each new track starts. This is the way one would expect it to work. But the iOS app on my ...
  • Yordan
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unavailable songs

Hi, A lot of music I listen to, comes from independent artists or artist from non-Western countries. This is why often songs become unavailable all of a sudden and won't end up in my Spotify Wrapped. Is it possible to still add these songs to my Spot...

  • Visitor
  • Hi, A lot of music I listen to, comes from independent artists or artist from non-Western countries. This is why often songs become unavailable all of a sudden and won't end up in my Spotify Wrappe...
  • Novy
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution iphone / ipad constantly plays spotify "everywhere" on Alexa

Plan: Duo PremiumCountry UK Device(iPhone 8, iPad New)Operating System(Whatever update they did last) My Question or IssueEverytime I tell my iphone or ipad to play on Alexa #1, it plays it on the other 3. It does not happen when I tell my macbook to...

  • Casual Listener
  • Plan: Duo Premium Country UK   Device (iPhone 8,  iPad New) Operating System (Whatever update they did last)   My Question or Issue Everytime I tell my iphone or ipad to ...
  • Elena
  • Moderator
  • 363 Views
  • 1 replies
  • 0 likes
  • Alexa
    Connect
    Everywhere
    Spotify
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS scrolling issue - icon flashing

PlanPremiumCountryPoland DeviceiPhone 12Operating SystemiOS 15.2 but happens ever since My Question or IssueHi all, I have a weird issue with icons, they rapidly flash and change to a gray icon with a white note in the middle. It happens when I go to...

  • Casual Listener
  •   Plan Premium Country Poland   Device iPhone 12 Operating System iOS 15.2 but happens ever since   My Question or Issue Hi all, I have a weird issue with icons, they rapid...
  • Alex
  • Spotify Legend
  • 1204 Views
  • 2 replies
  • 0 likes
  • 1204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Group Session disconnects after a while

Plan PremiumCountryUSA DeviceiPhone 11Operating SystemiOS 15.1 My Question or IssueI tried out the Group Sessions in beta with a friend and we found that it disconnects after a while. At one point we thought we were listening to the same song togethe...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 11 Operating System iOS 15.1   My Question or Issue I tried out the Group Sessions in beta with a friend and we found that it disconnect...
  • Eni
  • Moderator
  • 2431 Views
  • 1 replies
  • 1 likes
  • bug
  • 2431 Views
  • 1 replies
  • 1 likes

Superuser Contribution Miniplayer still has old design

PlanPremiumCountryEstoniaDeviceiPhone 12Operating SystemiOS 15 My Question or IssueI still have old miniplayer on mobile app and it is pretty much unfixable. I have tried different forms of reinstalling and uninstalling the app, even changing my subs...

  • Visitor
  • Plan Premium Country Estonia Device iPhone 12 Operating System iOS 15   My Question or Issue I still have old miniplayer on mobile app and it is pretty much unfixable. I have tried dif...
  • Ver
  • Spotify Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanent Shuffling on iPhone?

So shuffling is now the only way people can listen to music now? My personal playlists including ones made by other artists are all on shuffle play. It was working perfectly fine before on mobile where I can play any song I want without having premiu...

  • Newbie
  • So shuffling is now the only way people can listen to music now? My personal playlists including ones made by other artists are all on shuffle play. It was working perfectly fine before on mobile whe...
  • Alex
  • Spotify Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old device still showing in Spotify Connect

PlanFamily PremiumCountryCzech RepublicDeviceiPhone 13 ProOperating SystemIOS 15.2 My Question or IssueHi, I have an issue that I cannot remove my PlayStation 4 from the list of devices that are showing up in Spotify Connect. On my PlayStation I logg...

  • Casual Listener
  • Plan Family Premium Country Czech Republic Device iPhone 13 Pro Operating System IOS 15.2    My Question or Issue Hi, I have an issue that I cannot remove my PlayStation 4 from th...
  • CarlosE
  • Moderator
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes