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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45926 Views
  • 15 replies
  • 36 likes
  • 45926 Views
  • 15 replies
  • 36 likes

Solved!! Linked with facebook but wont let me find friends

So, I have the Spotify app and I have linked my facebook to it yet I still cannot find friends. When I go to the app I do not see tabs that say "Friends" or "Find friends" I have tried the spotify:user:(username) and that hasn't worked either. This i...

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  • Newbie
  • So, I have the Spotify app and I have linked my facebook to it yet I still cannot find friends. When I go to the app I do not see tabs that say "Friends" or "Find friends" I have tried the spotify:us...
  • Loxer
  • Community Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Huge Battery Drain on iPhone X with Bluetooth Headphones

PlanPremium DeviceiPhone XOperating SystemiOS 11.4 My Question or IssueToday, only half through the day i recognized my iPhone being uncomfortably warm while using. The battery has already drained to 40%, see attached picture. Next item on the batter...

  • Casual Listener
  • Plan Premium   Device iPhone X Operating System iOS 11.4   My Question or Issue Today, only half through the day i recognized my iPhone being uncomfortably warm while using. T...
  • BR3W3R
  • Gig Goer
  • 2726 Views
  • 5 replies
  • 1 likes
  • battery
    battery drain
    bluetooth
    Bose
    consumption
    Hot
    iphone x
    Temperature
  • 2726 Views
  • 5 replies
  • 1 likes

Own library view loses songs from album

PlanPremiumCountry FinlandDeviceiPhone 7Operating SystemiOS 11 My Question or IssueAfter listening an album it can be found from your own library section as recently listened with all songs under it. However after few days the most songs of the album...

  • Casual Listener
  • Plan Premium Country  Finland Device iPhone 7 Operating System iOS 11  My Question or Issue After listening an album it can be found from your own library section as rece...
  • erga
  • Casual Listener
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Escucha sin conexión. ¿Cómo descargar tu música?

Spotify Premium tiene muchas ventajas. Siendo usuario Premium, podrás descargar música de la aplicación y escucharla cuando quieras, incluso sin conexión a Internet. Puedes reproducir hasta 3,333 canciones sin conexión a Internet en tres dispositivos...

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  • Spotify Legend
  • Spotify Premium tiene muchas ventajas. Siendo usuario Premium, podrás descargar música de la aplicación y escucharla cuando quieras, incluso sin conexión a Internet.    Puedes reproduci...
  • dnw_jj2h-r7wp
  • Newbie
  • 239579 Views
  • 26 replies
  • 4 likes
  • 239579 Views
  • 26 replies
  • 4 likes

[Playlists] Custom order for your list of playlists, like Desktop version

How can the order of playlists be changed on iPhone or iPad? Not the songs *within* a playlist, but the entire list of playlists? Every new playlist is added to the top of your list, and on Desktop, you can just click and drag to re-order which one a...

  • Casual Listener
  • How can the order of playlists be changed on iPhone or iPad? Not the songs *within* a playlist, but the entire list of playlists? Every new playlist is added to the top of your list, and on Desktop, ...
  • seriousbusiness
  • Casual Listener
  • 19658 Views
  • 4 replies
  • 3 likes
  • 19658 Views
  • 4 replies
  • 3 likes

Spotify Família

Boa tarde caros colegas! Após adquirir a assinatura do Spotify Família e baixar o aplicativo, me deparo com a seguinte mensagem no celular de minha mulher: "Não é possível adquirir o Spotify Premium neste aplicativo". No meu celular Android está tudo...

  • Newbie
  • Boa tarde caros colegas!   Após adquirir a assinatura do Spotify Família  e baixar o aplicativo, me deparo com a seguinte mensagem no celular de minha mulher:   "Não é possível adq...
  • Bittencourt
  • Spotify Star
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

all of my songs do not show up in the new Favorites playlist on the new iphone app

Spotify Usernameluis.m.dominguez34PlanFree/PremiumCountry Deviceiphone 6Operating Systemcurrent ios version My Question or Issue The new update tot he mobile app has lost most of my songs. The new Favorites playlist does NOT include all of the songs ...

  • Regular
  • Spotify Username luis.m.dominguez34 Plan Free/Premium Country   Device iphone 6 Operating System current ios version  My Question or Issue    The new update tot he mob...
  • Loxer
  • Community Legend
  • 10099 Views
  • 2 replies
  • 10 likes
  • 10099 Views
  • 2 replies
  • 10 likes

Noticeable drop in quality Overnight - all devices

PlanPremiumCountryUK Device(iPhone X, Denon Amp (connect))Operating System(iOS 11.4) My Question or IssueHas there been a new sound Library update?I've been using premium for ages, max quality, equaliser off, and been using connect to stream through ...

  • Newbie
  • Plan Premium Country UK   Device (iPhone X, Denon Amp (connect)) Operating System (iOS 11.4)   My Question or Issue Has there been a new sound Library update? I've been using pr...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

How to organize music with new update

My Question or IssueI've been using spotify for about a year now because I got tired of pandora, however this terrible update is makin me wanna go back because I can't figure out how to organize my music in my custom playlist. I've looked up how to s...

  • Casual Listener
  •   My Question or Issue I've been using spotify for about a year now because I got tired of pandora, however this terrible update is makin me wanna go back because I can't figure out how to org...
  • _soviet_vodka_
  • Casual Listener
  • 842 Views
  • 2 replies
  • 0 likes
  • 842 Views
  • 2 replies
  • 0 likes

I'm a new user of Spotify and I have never received a push notification

PlanPremiumCountryUnited KingdomDeviceIphone 8 PlusOperating SystemiOS 11.4 My Question or IssueI have been using Spotify for about 2 weeks now and I noticed I never get any push notification on my phone. I am following artists and when they release ...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device Iphone 8 Plus Operating System iOS 11.4   My Question or Issue I have been using Spotify for about 2 weeks now and I noticed I never ...
  • Loxer
  • Community Legend
  • 953 Views
  • 5 replies
  • 0 likes
  • 953 Views
  • 5 replies
  • 0 likes

Most played songs by artists disappeared

Hi Spotify, Before the last update when I searched for an artist and clicked on that artist, the first thing I saw was a list of 5 most played/populair songs by that artist. With the newest update this disappeared.Is there still an option where I can...

  • Regular
  •   Hi Spotify,   Before the last update when I searched for an artist and clicked on that artist, the first thing I saw was a list of 5 most played/populair songs by that artist.   ...
  • Loxer
  • Community Legend
  • 1408 Views
  • 3 replies
  • 0 likes
  • 1408 Views
  • 3 replies
  • 0 likes

Neue Datenschutzrichtlinien

PlanFree/PremiumCountry GermanyDeviceIphone 7Operating SystemIOS 11.4 My Question or Issue Hi, ich bekomme die Meldung, dass ich die neuen Nutzungsbedingungen und Datenschutzrichtlinien akzeptieren soll.Es gibt aber keinen „Akzeptieren“ Button.Auch a...

  • Newbie
  • Plan Free/Premium Country  Germany Device Iphone 7 Operating System IOS 11.4   My Question or Issue  Hi,   ich bekomme die Meldung, dass ich die neuen Nutzungsbedingun...
  • 548 Views
  • 0 replies
  • 1 likes
  • 548 Views
  • 0 replies
  • 1 likes

Loss of radio button on app

PlanFree/PremiumCountry Australia DeviceiPhone 7Operating System(iOS 11.4 i have lost the radio button on my Spotify app and apparently it’s a test and only a few people have been chosen to test it! .... I hate it... please revert it back i now only ...

  • Casual Listener
  • Plan Free/Premium Country  Australia  Device iPhone 7 Operating System (iOS 11.4   i have lost the radio button on my Spotify app and apparently it’s a test and only a few peo...
  • Loxer
  • Community Legend
  • 328 Views
  • 1 replies
  • 1 likes
  • 328 Views
  • 1 replies
  • 1 likes

Solved!! New update, adding a full album to a playlist

Before the recent update, i was able to add a full album by going to “...” and “add album to” but now that option is not there... I think it should be because I find it incredibly difficult for a free Spotify user to listen to every song on an album ...

  • Casual Listener
  • Before the recent update, i was able to add a full album by going to “...” and “add album to” but now that option is not there... I think it should be because I find it incredibly difficult for a fre...
  • Loxer
  • Community Legend
  • 13266 Views
  • 1 replies
  • 16 likes
  • 13266 Views
  • 1 replies
  • 16 likes

I have IOS6 on my old iphone 3GS. It won't let me download spotify and I paid for this premium!

I need a way to get spotify on iphone 3gs with ios 6. I know **bleep** well it worked in the past. I am in Canada and why it won't work?PlanPremiumCountry CanadaDeviceiphone 3GSOperating Systemios 6 My Question or Issue Why can't I get spotify on my ...

  • Newbie
  • I need a way to get spotify on iphone 3gs with ios 6. I know **bleep** well it worked in the past. I am in Canada and why it won't work? Plan Premium Country  Canada Device iphone 3GS Ope...
  • Loxer
  • Community Legend
  • 1435 Views
  • 1 replies
  • 0 likes
  • 1435 Views
  • 1 replies
  • 0 likes

Spotify search, browse and radio on Android do not work on WiFi.

Premium Account Country US Device Lg Stylo G phoneOperating System Android My Question or Issue My Spotify phone app doesn't seem to work anymore on Wi-Fi except at home. My playlists seem to work and homepage. Browse, search and radio keep giving me...

  • Casual Listener
  • Premium Account   Country US   Device Lg Stylo G phone Operating System Android   My Question or Issue  My Spotify phone app doesn't seem to work anymore on Wi-Fi except a...
  • Hubo
  • Community Legend
  • 2064 Views
  • 3 replies
  • 1 likes
  • 2064 Views
  • 3 replies
  • 1 likes

Playlist plays first couple songs over and over

PlanFreeCountry USDeviceiPhone 7Operating SystemiOS 11 My Question or Issue I have a playlist with over 200 songs added to it. Ever since the new update, every time I’ve went to play it it just plays the same like 10 songs added to it. It doesn’t pla...

  • Newbie
  •   Plan Free Country  US Device iPhone 7 Operating System iOS 11   My Question or Issue  I have a playlist with over 200 songs added to it. Ever since the new update, ev...
  • Trap380
  • Regular
  • 378 Views
  • 2 replies
  • 0 likes
  • 378 Views
  • 2 replies
  • 0 likes

new update, how do i shuffle on my phone?

PlanFreeCountry USADeviceiPhone 8Operating SystemiOS 11.2 My Question or Issue I click shuffle play on my playlists, but it doesn’t shuffle. Before the new update (that constantly tells me to pay for premium, which can be disruptive to my enjoyable m...

  • Newbie
  • Plan Free Country  USA Device iPhone 8 Operating System iOS 11.2   My Question or Issue  I click shuffle play on my playlists, but it doesn’t shuffle. Before the new update (...
  • Loxer
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Someone else using my account

PlanPremiumCountry UKDevice(iPhone 7)Operating System(iOS 11.4) My Question or IssueMy spotify keeps pausing saying someone else is using my account even though I have reset my password and logged back in with the same issue appearing. Is this an ios...

  • Casual Listener
  • Plan Premium Country  UK Device (iPhone 7) Operating System (iOS 11.4)   My Question or Issue My spotify keeps pausing saying someone else is using my account even though I have r...
  • Koyubi
  • Music Fan
  • 785 Views
  • 4 replies
  • 0 likes
  • 785 Views
  • 4 replies
  • 0 likes

Solved!! Update

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Uruguay DeviceIPhone SEOperating System(iOS 11 My Question or Issue I have a problem with the update, like it’s t...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Uruguay  Device IPhone SE Operating Syst...
  • Loxer
  • Community Legend
  • 418 Views
  • 1 replies
  • 1 likes
  • 418 Views
  • 1 replies
  • 1 likes