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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32376 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96347 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294268 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124020 Views

19 replies

38 likes

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Only one key possible for searching !!!

You have very recently change the searching possibility: only one keyword is accepted on Ipad and pc versions. This is a pity !! I am very disappointed. I hope you will correct that very soon. Patchouli

Newbie

You have very recently change the searching possibility: only one keyword is accepted on Ipad and pc versions. This is a pity !! I am very disappointed. I hope you will correct that very soon. ...

390 Views

0 replies

0 likes

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Please Help Me!!!!

I recently upgraded to premium and I can play music on my desktop but not on my iphone! The tracks are there but they are in light grey font and aren't active. When they are in blod black font they play. What do I have to do??? I have tried to reinst...

Casual Listener

I recently upgraded to premium and I can play music on my desktop but not on my iphone!  The tracks are there but they are in light grey font and aren't active.  When they are in blod black...

David

Spotify Legend

571 Views

3 replies

0 likes

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Solved!! Bitrate when playing synced songs while online?

I have set the quality of my synced songs to "Extreme". What I'm wondering is whether or not they get played in that quality while I'm listening to them online, or if it's only when I'm in Offline Mode?

Regular

I have set the quality of my synced songs to "Extreme". What I'm wondering is whether or not they get played in that quality while I'm listening to them online, or if it's only when I'm in Offline Mo...

David

Spotify Legend

674 Views

1 replies

0 likes

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Spotify can't find my iphone

My spotify can't fin my Iphone, they are connected to the same network and all. I have been searching for solutions over 2 days straight now and I can't find a single one that works. Please help. I have transfered music earlier to my iphone from desk...

Regular

My spotify can't fin my Iphone, they are connected to the same network and all. I have been searching for solutions over 2 days straight now and I can't find a single one that works. Please help. &...

missmerchandise

Newbie

787 Views

1 replies

1 likes

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Cannot find Spotify on iPod Touch's App Store

I have Spotify Premium and I recently moved to US. I have updated my Spotify and App Store profiles to match my US address and US debit card information, and changed my region as US in App Store settings of my iPod. I still cannot find Spotify on App...

Newbie

I have Spotify Premium and I recently moved to US. I have updated my Spotify and App Store profiles to match my US address and US debit card information, and changed my region as US in App Store sett...

David

Spotify Legend

703 Views

1 replies

0 likes

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iPod Touch

My iPod Classic died and most of the songs I had on it were from friends' iPods. I am thinking about getting an iPod Touch because I was able to find most of the songs on Spotify. It is my understanding that if I get Spotify Premium, I can listen to ...

Newbie

My iPod Classic died and most of the songs I had on it were from friends' iPods.  I am thinking about getting an iPod Touch because I was able to find most of the songs on Spotify.  It is m...

David

Spotify Legend

30483 Views

3 replies

2 likes

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Question about deleting playlists on mobile phone...

I have about six playlists synced to my smartphone. I've unsubscribed from 2 of these playlists and deleted the playlist from my smartphone. Question: when I delete a playlist on my smartphone, are the songs automatically deleted from my memory card?...

Newbie

I have about six playlists synced to my smartphone.  I've unsubscribed from 2 of these  playlists and deleted the playlist from my smartphone.  Question:  when I delete a playlist...

479 Views

0 replies

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iPhone App Updates Spotify Social?

Hi, I mainly use my iPhone to listen to music but when I go back to the desktop app and click on the top lists for me, it shows nothing. Does the iPhone app not update spotify social to show what music I've listened to? Pete.

Newbie

Hi,   I mainly use my iPhone to listen to music but when I go back to the desktop app and click on the top lists for me, it shows nothing. Does the iPhone app not update spotify social to sh...

674 Views

0 replies

1 likes

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Solved!! Ipad Not recognized/Doesnt recognize I am a premium user

Ipad app has my ID recognized, but I cannot play any "premium" content although a I am a premium subscriber. Also nothing updates as far as playlists.....This is making the app completely unusable...

Casual Listener

Ipad app has my ID recognized, but I cannot play any "premium" content although a I am a premium subscriber.   Also nothing updates as far as playlists.....This is making the ap...

Bobinbama

Casual Listener

2069 Views

6 replies

0 likes

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Solved!! Add album image to iPhone Spotify

Hi. Does anyone know how I add a cover to a local file on my mobile spotify. I have no problem doing it on my computer spotify but when I play it on my iPhone 4S the cover won't show. I've been trying to find information on how to do this for ages bu...

Casual Listener

Hi.   Does anyone know how I add a cover to a local file on my mobile spotify. I have no problem doing it on my computer spotify but when I play it on my iPhone 4S the cover won't show. I've...

user-removed

Not applicable

2104 Views

7 replies

0 likes

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Please help explain local files

I am a premium subscriber with an Ipod classic I have been trying for a month now to get help from the techs Forget it!!! They don't reply. I need to know if my playlist can be transferred to my Ipod or do I have to purchase tracks. I can not get any...

Music Fan

I am a premium subscriber with an Ipod classic I have been trying for a month now to get help from the techs Forget it!!! They don't reply. I need to know if my playlist can be transferred to my Ipod...

user-removed

Not applicable

2130 Views

13 replies

0 likes

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Entire Spotify blocked

HiWhy can't I play any songs? I have Premium, and for about 50 min ago all songs have frozen. It doesn't matter if I play or pause it, no sound is comming.What should I do? Have rebooted my iPhone 4S. It's frustrating cause it never happend this way ...

Visitor

Hi Why can't I play any songs? I have Premium, and for about 50 min ago all songs have frozen. It doesn't matter if I play or pause it, no sound is comming. What should I do? Have rebooted my i...

Jude

Spotify Legend

1024 Views

3 replies

0 likes

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Music stops after update

Hi there! I didn't found a similar topic so I start a new. Yesterday the App-Store showed an Update for Sportify which I installed, but since that, the music stops to play when I press the Home-Button or set the iPhone on Standby (black screen). What...

Newbie

Hi there! I didn't found a similar topic so I start a new. Yesterday the App-Store showed an Update for Sportify which I installed, but since that, the music stops to play when I press the Home-Butto...

427 Views

0 replies

0 likes

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Ipod touch Spotify and memory?

Hi, I really want to get a spotify subscribtion and currently am wanting to get the Apple Ipod touch 8gb. I was wondering if anyone knew how much memory of the 8gb spotify app etc used? on my dads ipad it is 5.3 GB and i don't really want to get it i...

Newbie

Hi,    I really want to get a spotify subscribtion and currently am wanting to get the Apple Ipod touch 8gb. I was wondering if anyone knew how much memory of the 8gb spotify app etc us...

Gibbage

Roadie

1372 Views

2 replies

0 likes

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Constantly deleted download music on iPhone

Seems whenever there is an update or for some unkown reason i lose ALL my synced music from my phone.. whats the problem???

Casual Listener

Seems whenever there is an update or for some unkown reason i lose ALL my synced music from my phone.. whats the problem???

434 Views

0 replies

0 likes

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Solved!! cannot organize music by artist on Spotify app on ipod touch

I have a few thousand songs, and I don't want to make a seperate playlist for each artist. Why can't they allow you to organize your one playlist by artists like you can do on your computer? It doesn't work with the ipod touch application. HELP!

Newbie

I have a few thousand songs, and I don't want to make a seperate playlist for each artist. Why can't they allow you to organize your one playlist by artists like you can do on your computer? It doesn...

TechDave88

Music Fan

2093 Views

2 replies

5 likes

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Spotify app log in issues

So...I have the spotify premium account and I have the app on my phone and mac. Nearly every time I open the app it asks me to log in (via facebook which is correct). Why doesn't it remember me? When I am on the tube or a plane I obviously don't have...

Newbie

So...I have the spotify premium account and I have the app on my phone and mac.   Nearly every time I open the app it asks me to log in (via facebook which is correct). Why doesn't it rememb...

453 Views

0 replies

0 likes

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Solved!! Spotify flips between online and offline all the time. Can't sync

I use an Iphone 4S, and my spotify is not working correctly. Its constantly flipping between online and offline, and i cant get it to sync my playlists. I have tried reinstalling the app, tried formating the whole phone and installing fresh after tha...

Regular

I use an Iphone 4S, and my spotify is not working correctly. Its constantly flipping between online and offline, and i cant get it to sync my playlists. I have tried reinstalling the app, tried forma...

Nitron

Visitor

2388 Views

9 replies

0 likes

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Solved!! HELP MY PREMIUM NO LONGER WORKING ON IPHONE 4S

Hello, I have had Spotify premium for a few months now and today I went to use Spotify on my iPhone and it says that I am offline and not a Premium member, which I am. I would like for this to be sorted out ASAP since I AM paying for Spotify. I use i...

Regular

Hello,   I have had Spotify premium for a few months now and today I went to use Spotify on my iPhone and it says that I am offline and not a Premium member, which I am.  I would like f...

David

Spotify Legend

815 Views

3 replies

0 likes

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Solved!! Infinitely loading after trying to log in on iPad.

When I try to log on everything seems to go through just fine until the wheel starts spinning to load open the application after logging in. It does this seemingly forever and won't open up. I was just listening to music and adding songs to a playlis...

Regular

When I try to log on everything seems to go through just fine until the wheel starts spinning to load open the application after logging in. It does this seemingly forever and won't open up. I was ju...

Cryonaka

Regular

1252 Views

5 replies

0 likes

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