Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44578 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
110481 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
439272 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302494 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Why is it at least 1 out of every 5 times I go to use Spotify there is some problem? I mean I pay $10 a month for this service. I pay less than that for Netflix and there are not nearly as many problems. Todays problem is the could not synchronize pl...
Why is it at least 1 out of every 5 times I go to use Spotify there is some problem? I mean I pay $10 a month for this service. I pay less than that for Netflix and there are not nearly a...
Newbie
1400 Views
3 replies
1 likes
I am done. Cancelling now. Going to Rdio. Spotify does not listen to its paying customers. There seems to always be problems with synching music. There is no CLEAR CACHE BUTTON FOR GOD'S SAKE !!!!! It is not every now and again. It is ongoing weekly ...
I am done. Cancelling now. Going to Rdio. Spotify does not listen to its paying customers. There seems to always be problems with synching music. There is no CLEAR ...
535 Views
0 replies
0 likes
Does any one know if it possible to stream to multiple Airplay devices in the new app? It would be nice to use the iPad and Airplay to achive a full multiroom solution.
Does any one know if it possible to stream to multiple Airplay devices in the new app? It would be nice to use the iPad and Airplay to achive a full multiroom solution.
Regular
42851 Views
13 replies
0 likes
Hi, Thanks to you guys for your help I have discovered that my new Ipod classic is not compatible with the site, as I have a large liberary I am thinking of investing in a smartphone. My question is this is the Iphone the best option as everything se...
Hi, Thanks to you guys for your help I have discovered that my new Ipod classic is not compatible with the site, as I have a large liberary I am thinking of investing in a smartphone. My question i...
Music Fan
901 Views
2 replies
0 likes
my iphone playists are not syncing and now they are completed deleted off of my iphone how do i get them back?
my iphone playists are not syncing and now they are completed deleted off of my iphone how do i get them back?
421 Views
0 replies
0 likes
Hello, I've just downloaded the Ipad spotify app and when I logged in I noticed none of my playlists were there. I had the unlimited account and noticed I needed to upgrade to use the Ipad, so I upgraded to Premium - then after re-launching my deskto...
Hello, I've just downloaded the Ipad spotify app and when I logged in I noticed none of my playlists were there. I had the unlimited account and noticed I needed to upgrade to use the Ipad...
396 Views
0 replies
0 likes
I don't know how the News Feed works on Spotify, so pardon my ignorance. I first created my account on May 22, played a few songs then disabled the 'Show what I listen to Facebook' option. Even after doing this when I logged in to Spotify Mobile I ha...
I don't know how the News Feed works on Spotify, so pardon my ignorance. I first created my account on May 22, played a few songs then disabled the 'Show what I listen to Facebook' option. Even after...
1387 Views
0 replies
2 likes
You have very recently change the searching possibility: only one keyword is accepted on Ipad and pc versions. This is a pity !! I am very disappointed. I hope you will correct that very soon. Patchouli
You have very recently change the searching possibility: only one keyword is accepted on Ipad and pc versions. This is a pity !! I am very disappointed. I hope you will correct that very soon. ...
399 Views
0 replies
0 likes
I recently upgraded to premium and I can play music on my desktop but not on my iphone! The tracks are there but they are in light grey font and aren't active. When they are in blod black font they play. What do I have to do??? I have tried to reinst...
I recently upgraded to premium and I can play music on my desktop but not on my iphone! The tracks are there but they are in light grey font and aren't active. When they are in blod black...
Spotify Legend
600 Views
3 replies
0 likes
I have set the quality of my synced songs to "Extreme". What I'm wondering is whether or not they get played in that quality while I'm listening to them online, or if it's only when I'm in Offline Mode?
I have set the quality of my synced songs to "Extreme". What I'm wondering is whether or not they get played in that quality while I'm listening to them online, or if it's only when I'm in Offline Mo...
Spotify Legend
703 Views
1 replies
0 likes
My spotify can't fin my Iphone, they are connected to the same network and all. I have been searching for solutions over 2 days straight now and I can't find a single one that works. Please help. I have transfered music earlier to my iphone from desk...
My spotify can't fin my Iphone, they are connected to the same network and all. I have been searching for solutions over 2 days straight now and I can't find a single one that works. Please help. &...
Newbie
807 Views
1 replies
1 likes
I have Spotify Premium and I recently moved to US. I have updated my Spotify and App Store profiles to match my US address and US debit card information, and changed my region as US in App Store settings of my iPod. I still cannot find Spotify on App...
I have Spotify Premium and I recently moved to US. I have updated my Spotify and App Store profiles to match my US address and US debit card information, and changed my region as US in App Store sett...
Spotify Legend
724 Views
1 replies
0 likes
My iPod Classic died and most of the songs I had on it were from friends' iPods. I am thinking about getting an iPod Touch because I was able to find most of the songs on Spotify. It is my understanding that if I get Spotify Premium, I can listen to ...
My iPod Classic died and most of the songs I had on it were from friends' iPods. I am thinking about getting an iPod Touch because I was able to find most of the songs on Spotify. It is m...
Spotify Legend
30549 Views
3 replies
2 likes
I have about six playlists synced to my smartphone. I've unsubscribed from 2 of these playlists and deleted the playlist from my smartphone. Question: when I delete a playlist on my smartphone, are the songs automatically deleted from my memory card?...
I have about six playlists synced to my smartphone. I've unsubscribed from 2 of these playlists and deleted the playlist from my smartphone. Question: when I delete a playlist...
494 Views
0 replies
0 likes
Hi, I mainly use my iPhone to listen to music but when I go back to the desktop app and click on the top lists for me, it shows nothing. Does the iPhone app not update spotify social to show what music I've listened to? Pete.
Hi, I mainly use my iPhone to listen to music but when I go back to the desktop app and click on the top lists for me, it shows nothing. Does the iPhone app not update spotify social to sh...
683 Views
0 replies
1 likes
Ipad app has my ID recognized, but I cannot play any "premium" content although a I am a premium subscriber. Also nothing updates as far as playlists.....This is making the app completely unusable...
Ipad app has my ID recognized, but I cannot play any "premium" content although a I am a premium subscriber. Also nothing updates as far as playlists.....This is making the ap...
Casual Listener
2108 Views
6 replies
0 likes
Hi. Does anyone know how I add a cover to a local file on my mobile spotify. I have no problem doing it on my computer spotify but when I play it on my iPhone 4S the cover won't show. I've been trying to find information on how to do this for ages bu...
Hi. Does anyone know how I add a cover to a local file on my mobile spotify. I have no problem doing it on my computer spotify but when I play it on my iPhone 4S the cover won't show. I've...
Not applicable
2160 Views
7 replies
0 likes
I am a premium subscriber with an Ipod classic I have been trying for a month now to get help from the techs Forget it!!! They don't reply. I need to know if my playlist can be transferred to my Ipod or do I have to purchase tracks. I can not get any...
I am a premium subscriber with an Ipod classic I have been trying for a month now to get help from the techs Forget it!!! They don't reply. I need to know if my playlist can be transferred to my Ipod...
Not applicable
2337 Views
13 replies
0 likes
HiWhy can't I play any songs? I have Premium, and for about 50 min ago all songs have frozen. It doesn't matter if I play or pause it, no sound is comming.What should I do? Have rebooted my iPhone 4S. It's frustrating cause it never happend this way ...
Hi Why can't I play any songs? I have Premium, and for about 50 min ago all songs have frozen. It doesn't matter if I play or pause it, no sound is comming. What should I do? Have rebooted my i...
Spotify Legend
1044 Views
3 replies
0 likes
Hi there! I didn't found a similar topic so I start a new. Yesterday the App-Store showed an Update for Sportify which I installed, but since that, the music stops to play when I press the Home-Button or set the iPhone on Standby (black screen). What...
Hi there! I didn't found a similar topic so I start a new. Yesterday the App-Store showed an Update for Sportify which I installed, but since that, the music stops to play when I press the Home-Butto...
443 Views
0 replies
0 likes
