Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

248314 Views

27 replies

5 likes

  • 248314 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

133481 Views

119 replies

13 likes

Other
  • 133481 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3461 Views

0 replies

0 likes

iOS
  • 3461 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310574 Views

62 replies

16 likes

  • 310574 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134275 Views

19 replies

38 likes

  • 134275 Views
  • 19 replies
  • 38 likes

losing sync data after app update

After I had updated the spotify app (as suggested by the app store) all my downloaded playlists became unsychronized. The message said "you already have 3 devices using Spotify ofline". This is not true, the iphone is my only device. Very frustrating...

Newbie

After I had updated the spotify app (as suggested by the app store) all my downloaded playlists became unsychronized. The message said "you already have 3 devices using Spotify ofline". This is not t...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Why does Spotify want access to my email adress??

Hi there, I have one question: Since a few days Spotify always asks for access to my email adress (via Facebook). On the computer I can simply click the X and it disappears. But on my iPhone I can't do it. Why does Spotify want access to my email adr...

Newbie

Hi there,   I have one question: Since a few days Spotify always asks for access to my email adress (via Facebook). On the computer I can simply click the X and it disappears. But on my iPho...

738 Views

0 replies

0 likes

  • 738 Views
  • 0 replies
  • 0 likes

Radio idle function on Premium/Free accounts

I do not think the radio should stop streaming or become deactivated after 10 minutes of being idle. I think the app should first detect if the account is premium and at that point turn off the disconnect/idle function. If we are paying, what is the ...

Newbie

I do not think the radio should stop streaming or become deactivated after 10 minutes of being idle. I think the app should first detect if the account is premium and at that point turn off the disco...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

i pad 1 spotify

How do I sync my playlists that I've chosen to be available in offline mode to my ipad so as I can listen to them when I have no internet connection. I already have premium, and have managed to sync to my android, but cant manage it with the pad. Hel...

Newbie

How do I sync my playlists that I've chosen to be available in offline mode to my ipad so as I can listen to them when I have no internet connection. I already have premium, and have managed to sync ...

Jude

Spotify Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Is there 5 cap and 10 hour per month limit after 6 months on radio

I was wondering if after 6 months the 5 cap and 10 hour stuff will apply to radio on pc, mac and iOS. Only wondering just in case I get obsessed with spotify radio

Newbie

I was wondering if after 6 months the 5 cap and 10 hour stuff will apply to radio on pc, mac and iOS. Only wondering just in case I get obsessed with spotify radio

Jude

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

context menu missing

WHY is there Still no context menu in the search results when i keep my finger on a track??????????!!!!!!!!!!

Regular

WHY is there Still no context menu in the search results when i keep my finger on a track??????????!!!!!!!!!!

Luebbi

Regular

1911 Views

10 replies

0 likes

  • 1911 Views
  • 10 replies
  • 0 likes

v. 0.5.2 for ipad

I just install latest version for ipad, but it dosen't work. I can only listen my offline records, WHY? I got premium licence, so I pay 9,99 every month. When spotify fix this problem?

Casual Listener

I just install latest version for ipad, but it dosen't work. I can only listen my offline records, WHY? I got premium licence, so I pay 9,99 every month. When spotify fix this problem?

MattSuda

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Radio not loading on iPad

Anyone else having problems getting radio to start on the iPad app? I'm running iOS 5.1.1 and have tried the clean reinstall. It works just fine on the iPhone app also running iOS 5.1.1. I was excited at the prospect of not having to use Slacker/Pand...

Newbie

Anyone else having problems getting radio to start on the iPad app?  I'm running iOS 5.1.1 and have tried the clean reinstall.  It works just fine on the iPhone app also running iOS 5.1.1.&...

MattSuda

Spotify Star

1186 Views

2 replies

0 likes

  • 1186 Views
  • 2 replies
  • 0 likes

Deleted a playlist on spotify app, how do i get it back?

So I have my playlist on the Spotify on my computer... but i accidentaly deleted it on the app for iphone. How do i get it back on the app? i see no option or way to get it back can someone help me?

Casual Listener

So I have my playlist on the Spotify on my computer... but i accidentaly deleted it on the app for iphone. How do i get it back on the app? i see no option or way to get it back can someone help me?&...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Solved!! Can I use iPhone to cache locally without cell service?

I'm thinking about buying an old Gen1 iPhone just to use Spotify because Home Depot sells a water resistant portable boombox that has iPod/iPhone adapter built in with a remote control. I would buy an iPod to do this but I need to take the boombox to...

Regular

I'm thinking about buying an old Gen1 iPhone just to use Spotify because Home Depot sells a water resistant portable boombox that has iPod/iPhone adapter built in with a remote control.   I ...

danwheeler

Regular

984 Views

2 replies

0 likes

  • 984 Views
  • 2 replies
  • 0 likes

'Extreme' quality reverting to 'Normal'... AGAIN!

Over the last few days I have noticed then when I start of Spotify on my iPhone (3GS) and enter the settings menu both the 'Stream' and 'Sync' quality options are set to 'Normal' - despite me setting 'Extreme' as the standard. When I reselect 'Extrem...

Music Fan

Over the last few days I have noticed then when I start of Spotify on my iPhone (3GS) and enter the settings menu both the 'Stream' and 'Sync' quality options are set to 'Normal' - despite me setting...

662 Views

0 replies

0 likes

  • 662 Views
  • 0 replies
  • 0 likes

iOS Offline Mode

Today I started creating playlist folders. I noticed that on my iPod, when in offline mode, folders without synced tracks do not appear offline. It would be difficult to remember all of the folders I have tracks synced in at any given time, and if th...

Regular

Today I started creating playlist folders.  I noticed that on my iPod, when in offline mode, folders without synced tracks do not appear offline.  It would be difficult to remember all of t...

schni5

Regular

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Solved!! Artist Radio on iPhone's App

Hi! I have the iPhone's App and I'd like to know if were possible to play an Artist Radio on this app like we can do it on Spotify software for computer. I think that we can't do it... and it's a fatal error :). Thanks

Casual Listener

Hi! I have the iPhone's App and I'd like to know if were possible to play an Artist Radio on this app like we can do it on Spotify software for computer. I think that we can't do it... and it's a fat...

David

Spotify Legend

4485 Views

9 replies

2 likes

  • 4485 Views
  • 9 replies
  • 2 likes

Äntligen radio i spotify app för ios

Enligt idag har spotify släppt radio till ios appen men kan inte hitta den och spotify själva skriver inget på bloggen! Någon som vet något? Här är länken till artikeln: http://mobil.idg.se/2.1085/1.455268?st=true&sts=http%3a%2f%2fwww.idg.se%2f2.1085...

Newbie

Enligt idag har spotify släppt radio till ios appen men kan inte hitta den och spotify själva skriver inget på bloggen! Någon som vet något? Här är länken till artikeln: http://mobil.idg.se/2.1085/1....

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

spotify help fourms should be added to mobile devices

please spotify workers take in this suggestion i hate having to go to my slow computer to use the fourms

Roadie

please spotify workers take in this suggestion i hate having to go to my slow computer to use the fourms

David

Spotify Legend

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

How can i set up AirPlay?

I have app version 0.5.1.74 gbdf7fe51 installed on iPad3 iOS 5.1.1 (9B206). As I understand the AirPlay option schuld be available, I cannot find it however. In one of the previous threads it was indicated that it is available by double clicking the ...

Casual Listener

I have app version 0.5.1.74 gbdf7fe51 installed on iPad3 iOS 5.1.1 (9B206). As I understand the AirPlay option schuld be available, I cannot find it however. In one of the previous threads it was in...

Mentaltheo

Casual Listener

1097 Views

1 replies

0 likes

  • 1097 Views
  • 1 replies
  • 0 likes

syncing problem

do i need to download spotify onto my computer to sync files to my iphone .... i cant seem to find this "devices" thing can anyone help please ?

Casual Listener

do i need to download spotify onto my computer to sync files to my iphone .... i cant seem to find this "devices" thing can anyone help please ?

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Airplay icon - Ipad

Hi all Does anybody know an easy way to get to the airplay botton ? I have only manged to get there if i enter full screen mode or 2 x tab home button and slide to the right. Does any know where i can enter at feature request to place the airplay ico...

Casual Listener

Hi all   Does anybody know an easy way to get to the airplay botton ? I have only manged to get there if i enter full screen mode or 2 x tab home button and slide to the right. Does any kn...

Per_V

Casual Listener

1111 Views

1 replies

0 likes

  • 1111 Views
  • 1 replies
  • 0 likes

Cannot Download Spotify for iPad

I live outside UK but I have a premium account that I pay for every month. Now I try to get Spotify installed on my iPad but the iTunes of my region does not open or download it. Is there any way to get Spotify without an UK Apple ID?

Newbie

I live outside UK but I have a premium account that I pay for every month. Now I try to get Spotify installed on my iPad but the iTunes of my region does not open or download it. Is there any way to ...

pulti

Newbie

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

unable to log in on iPhone

Hi, I have been a spotify user on and off. I had cancelled my subscription, and got back on it again today. I have been having a problem logging into my iPhone using the log in details. I have my facebook account linked to Spotify, but still it doesn...

Newbie

Hi,   I have been a spotify user on and off. I had cancelled my subscription, and got back on it again today. I have been having a problem logging into my iPhone using the log in details. I ...

user-removed

Not applicable

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes