Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
MattSuda
How do I view the all of the text of any given track on the iPhone app?
I got a mac and a iphone 4. Before i could sync local files, but now suddenly after the update i cant sync my tracks. I have tried everyrthing, i turned off the firewall, made a playlist for the local tracks, restart, reinstall etc.
I have noticed my ipod nano doesn't let me put songs onto my ipod offline, so I am looking into buying a 1st gen Ipod Touch, will this be compatible? Thank you Grace
I have an iTouch that I want to put spotify on, and I know I have to get premium to do that, which is fine. However, my iTouch doesn't have any internet access, and I rarely am on my wi-fi at home (I use it in the car all the time, but that's about i...
I have recently started having problem with spotify over 3G in my Iphone. The songs take quite long time to start and when it starts it runs for a while then stops then starts for a couple of seconds then stops and so on. This is happening when I hav...
Hi, I have no idea how to sync my iphone to spotify. I downloaded spotify premium on my iphone and have made my playlists available offline, but i cannot listen to my music on my iphone. Help!!
In the latest version of Spotify (0.4.24.65...) the slider which controls track position has an unfortunate bug. Whenever you pause a track the seek button jumps to the end obscuring your track position and setting the time remaining to -0.00. This i...
Hi Is ther an ipad2 app in the works? The old Napster one was excellent.
Hi there, I am having a ton of trouble syncing my iPod and iPhone to Spotify. Being new to the service, I accidentally activated off-line mode on more than three devices, and it booted all my off-line playlists from all my devices. While this seems t...
This "feature" has always been broken, and always goes back too early in the song, if it even gets the last song right. Sometimes it goes back 2 songs! Spotify crashes so much, this only makes extended listening even more of a problem. Sometimes it s...
Whenever I connect my phone to the car and play through spotify it pauses the songs after 3-4 mins and I have to press play to resume the song! Nobody else is using the account I made sure of that! Can anybody help??? It never used to do it and it's ...
Is it possible to select a part of a playlist for off line use on your mobule . Suppose you have a huge play list of a certain artist, but you want only a part off line on your phone. How do you handle this??
I just got a new iphone 4s had the iphone 4. Can't get my music to load. I have spotify premium.. Hundreds of playlists. Help!
I recently restored my iPhone 3GS to factory defaults with the latest OS available and all apps transferred except for Spotify. When I attempt to download the app directly to the phone through the app store the "download" button is greyed out and una...
I've recently invested in an iPad and my ambition is to stream music from Spotify to my receiver in the best way possible. As an official app for iPad hasn't been released yet, I'm using Spotable currently. I also have a Boxee Box which is connected ...
Hi just got here, need an answer to a simple question..... Can you download tracks to an mp3 player other than iphone, ipod or android as can't find an answer to this!!
Does anyone know why I do not have the ability to start a radio station on my mobile device. I have an iphone 4S
Hi and Hi. I think it's too bad that the only time you guys here from the most of your users are when there's something wrong so I'm goanna start up by saying that I love what spottily has done to the music industry.Keep up the marvelous work! Now to...
Right now, I've had this issue happen to me at least 4 times on my iPhone. Twice today.Whenever I star a song, the app crashes. So I reopen the app only to realize that the song didn't even get starred.Afterwards, whenever I try to play any song, the...
Works fine on ipad and laptop can connect no problem, on iphone page just goes blank, you can see it trying to connect via facebook and it just wont. Very frustrating. Please help.