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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

248330 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

133505 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3462 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310582 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134283 Views

19 replies

38 likes

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Album on desktop version not on mobile (iphone/ipad) app.

I have recently found an album Michael Kiwanuka - Home Again which is on the desktop version but not on my mobile app. Any ideas? thanks bostonkid05

Newbie

I have recently found an album Michael Kiwanuka - Home Again which is on the desktop version but not on my mobile app. Any ideas? thanks bostonkid05

374 Views

0 replies

0 likes

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iPhone app needs to orginize songs!!

I am a premium user, I have the app for my iPhone. The one thing that it needs is the ability to organize your songs by artist or song. It is all mixed up, and hard to find a song. Just a suggestion.

Newbie

I am a premium user, I have the app for my iPhone. The one thing that it needs is the ability to organize your songs by artist or song. It is all mixed up, and hard to find a song. Just a suggestion.

328 Views

0 replies

2 likes

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  • 2 likes

Re: syncing playlists in extreme quality

A bug has been discovered in the iOS app that prevents syncing in extreme quality, and that resets the setting repeatedly. There will be a fix included in the next update of the app.

Spotify Legend

A bug has been discovered in the iOS app that prevents syncing in extreme quality, and that resets the setting repeatedly. There will be a fix included in the next update of the app.

Thomasg22

Newbie

1664 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

iPhone and iPad not coming up with the same account, says I'm on trial when paying for premium

So this just started today, my account it up to date and everything works same as usual on my computer but on my iPhone and iPad it says I am on trial subscription and doesn't show any of my starred tracks, this is pretty frustrating being the main r...

Casual Listener

So this just started today, my account it up to date and everything works same as usual on my computer but on my iPhone and iPad it says I am on trial subscription and doesn't show any of my starred ...

339 Views

0 replies

0 likes

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crash!

it always will crash while im playing music and adding songs o playlists, its like it hates streaming too much, but it does it when its barely streaming

Roadie

it always will crash while im playing music and adding songs o playlists, its like it hates streaming too much, but it does it when its barely streaming

336 Views

0 replies

0 likes

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sptify doesnt count music i play on ios

just saying my top 5 artists would be different if it counted what i play on my ios, but it obviously doesnt, fix please

Roadie

just saying my top 5 artists would be different if it counted what i play on my ios, but it obviously doesnt, fix please

551 Views

0 replies

1 likes

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  • 1 likes

Won't Play

I just got a new iPhone, signed up for service, and it will not play any music. I have checked sound drivers, volume ,etc. I press play and it does nothing. The bar doesn't even move. Annoyed since I've never gotten to listen to one song. Help is app...

Visitor

I just got a new iPhone, signed up for service, and it will not play any music. I have checked sound drivers, volume ,etc. I press play and it does nothing. The bar doesn't even move. Annoyed since I...

Heiawalle

Newbie

1409 Views

3 replies

2 likes

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  • 2 likes

playlists gone on IOS devices

Since Friday the Spotify app on my iphone (and ipad) say I'm a new user with 30 days left of my temporary subscription, but I'm a premium user for a long time. There is no music in the Spotify app. On my mac I have no problems and see all my playlist...

Visitor

Since Friday the Spotify app on my iphone (and ipad) say I'm a new user with 30 days left of my temporary subscription, but I'm a premium user for a long time. There is no music in the Spotify app. ...

Richard

Community Legend

671 Views

1 replies

0 likes

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Re: Keep losing all my sync tracks for offline on my iphone!! They are there just not synched! Any h

I am curious why the number of tracks in my playlist are different on the iPhone than when I look at the playlist on a PC. I have 1,162 tracks in the playlist, but only 1,107 make it to the phone?

Regular

I am curious why the number of tracks in my playlist are different on the iPhone than when I look at the playlist on a PC.  I have 1,162 tracks in the playlist, but only 1,107 make it to the pho...

Richard

Community Legend

616 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iPhone iOS5 - All playlists play the first song, but won't continue after that

iPhone 4S - iOS 5.1.1 A week or so ago, my playlists will not go to the next song. This is the same with all of my playlists. It will play the first song I select, but it will not continue on to the next. It will show what the next song is, but will ...

Casual Listener

iPhone 4S - iOS 5.1.1   A week or so ago, my playlists will not go to the next song.  This is the same with all of my playlists.  It will play the first song I select, but it will ...

sharper43

Casual Listener

3288 Views

1 replies

0 likes

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  • 1 replies
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New iphone - Says it's not premium anymore

Hi. I just got a new Iphone, and when I backed up my last iphone onto it and opened spotify, all playlists were there. But it says 0 songs in all playlists. When I open them I can se some of the songs, but they are grey, and when I touch them a popup...

Newbie

Hi. I just got a new Iphone, and when I backed up my last iphone onto it and opened spotify, all playlists were there. But it says 0 songs in all playlists. When I open them I can se some of the song...

David

Spotify Legend

589 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist remain in loading

Hi, recently I just began to have an issue with my playlist where they remain "loading" and I can't access them or sync them. I'm running the iOS app on both iPhone & iPad everything is up to date, I have uninstalled > reset > installed again the iOS...

Music Fan

Hi, recently I just began to have an issue with my playlist where they remain "loading" and I can't access them or sync them. I'm running the iOS app on both iPhone & iPad everything is up to dat...

ZEO5520

Music Fan

971 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Spotify pauses synching constantly

iOS 5.1.1 Spotify 0.5.1.74 Sync : Extreme Stream: Normal Im connected via wifi trying to Sync all of my playlists in order to make them available offline but spotify pauses the sync every 75 or so songs so its taking me forever to try and sync 2000+ ...

Regular

iOS 5.1.1 Spotify 0.5.1.74 Sync : Extreme Stream: Normal   Im connected via wifi trying to Sync all of my playlists in order to make them available offline but spotify pauses the sync ...

serburbian

Regular

1309 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Do you iOS folks still have landscape?

Or was it only us folks over in the Android forum that got slapped on Tuesday? So much for trying to drive and use a phone dock with Spotify. Genius.

Gig Goer

Or was it only us folks over in the Android forum that got slapped on Tuesday?   So much for trying to drive and use a phone dock with Spotify.   Genius. 

notebene

Gig Goer

1135 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

how to exit spotify version 0.5.0

I cannot figure out how to exit the spotify program when I am dome listening. Droid Incredible. Also, the app only plays one song at a time when listening to playlists...very annoying.

Newbie

I cannot figure out how to exit the spotify program when I am dome listening. Droid Incredible. Also, the app only plays one song at a time when listening to playlists...very annoying.

1676 Views

0 replies

1 likes

  • 1676 Views
  • 0 replies
  • 1 likes

Solved!! iPad App will not play content I can play on my iMac?

Morning all I have the standard account and play music quite happily on my iMac (logging in with Facebook) I installed the iPad app this morning and tried to access music I'd been happily playing on my iMac (Joe Bonamassa, Driving towards daylight) T...

Casual Listener

Morning all    I have the standard account and play music quite happily on my iMac (logging in with Facebook)   I installed the iPad app this morning and tried to access music ...

FatBottomEnd

Casual Listener

1155 Views

2 replies

0 likes

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  • 2 replies
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Come on Spotify, finish this thing

I love Spotify. I love that the iPhone app is so fast and responsive, and I love that the library is so rich and full. But I hate how hard it is to actually listen to the music you want on the iPhone. I mean, it's really furstrating. It's like this s...

Casual Listener

I love Spotify. I love that the iPhone app is so fast and responsive, and I love that the library is so rich and full. But I hate how hard it is to actually listen to the music you want on the iPhone...

exiledone1

Gig Goer

1166 Views

2 replies

2 likes

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  • 2 replies
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Iphone Mobile Offline app

Hi, I have been having problems with my Spotify mobile iPhone app ever since i downloaded it. It's incredibly slow and wil lnot work with synced playlists. (I have a premium account). As far as I can see everything seems to be synced and should play ...

Newbie

Hi, I have been having problems with my Spotify mobile iPhone app ever since i downloaded it. It's incredibly slow and wil lnot work with synced playlists. (I have a premium account). As far as I...

David

Spotify Legend

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

Please help me find the right Ipod

Please help me I want to transfer my playlist to an MP3 player to play off line ,I am a premium subscriber and as I understand it i can do this and just update once a month the same as my old Napster account. So could someone please confirm this........

Music Fan

Please help me I want to transfer my playlist to an MP3 player to play off line ,I am a premium subscriber and as I understand it i can do this and just update once a month the same as my old Na...

David

Spotify Legend

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Facebook login on app

When I try to log in with the iOS app, it shows to Facebook start up screen and then just shuts down. I have tried restarting the iPhone and redownloading the app but nothing works. I have the most recently updated versionAny help?Thanks

Newbie

When I try to log in with the iOS app, it shows to Facebook start up screen and then just shuts down. I have tried restarting the iPhone and redownloading the app but nothing works. I have the most r...

fenchurch

Newbie

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes