Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140023 Views

503 replies

108 likes

  • 140023 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98271 Views

19 replies

38 likes

  • 98271 Views
  • 19 replies
  • 38 likes

Re IPod and iPad

When I try to load a spotify ap for the iPod or iPad it says it cannot load the URL. Why?

Newbie

When I try to load a spotify ap for the iPod or iPad it says it cannot load the URL. Why?

Jude

Spotify Legend

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes

iPhone/iPod app shuts down, unable to play tracks, and says my acct is being used elsewhere

So I've been a spotify user on my desktop since the public debut, but using the app on my mobile devices is frustrating. I listen to spotify while I work in the kitchen, and no matter how good the connection, the app closes itself out. I have changed...

Visitor

So I've been a spotify user on my desktop since the public debut, but using the app on my mobile devices is frustrating.  I listen to spotify while I work in the kitchen, and no matter how good ...

Miss_s_b

Casual Listener

1208 Views

1 replies

0 likes

  • 1208 Views
  • 1 replies
  • 0 likes

Facebook pop up has hijacked my Spotify app on my IPOD touch

Anyone had this issue?? It keeps popping up continously so that I can't navigate the app. Any ideas on how to disable the facebooks pop up?

Casual Listener

Anyone had this issue?? It keeps popping up continously so that I can't navigate the app. Any ideas on how to disable the facebooks pop up?

David

Spotify Legend

1040 Views

1 replies

0 likes

  • 1040 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes on my iPhone 3gs

Hi,My app seems to crash all the time, I have ios4 installed. Nothings seems to help. Is there a solution on the way or should I just give up and downgrade? Best regards Lasse

Visitor

Hi, My app seems to crash all the time, I have ios4 installed. Nothings seems to help. Is there a solution on the way or should I just give up and downgrade?   Best regards   Lasse

David

Spotify Legend

1430 Views

1 replies

0 likes

  • 1430 Views
  • 1 replies
  • 0 likes

Spotify not working with FM Transmitter

I am using a iPhone 4 and Spotify used to work great with it while connecting the FM Transmitter in the car. Suddenly it has stopped working. Although the Car Speakers are getting sound from FM Transmitter. Also when I unplug the device it work prope...

Newbie

I am using a iPhone 4 and Spotify used to work great with it while connecting the FM Transmitter in the car. Suddenly it has stopped working. Although the Car Speakers are getting sound from FM Trans...

Krachan

Newbie

2115 Views

1 replies

0 likes

  • 2115 Views
  • 1 replies
  • 0 likes

Iphone app pauses and doesn´t work!!

My app on my iphone has for the past days stopped working completely. It plays for a maximum of one minute and then it pauses and it´s impossible to make it start working again. Only way is closing the app completely and then it will do the same thin...

Newbie

My app on my iphone has for the past days stopped working completely. It plays for a maximum of one minute and then it pauses and it´s impossible to make it start working again. Only way is closing t...

nxen

Casual Listener

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

I can't play music on my iPod, but I can play it on my Android

I have both my iPod and phone linked to my facebook and everything, but today my iPod just stopped letting me play music, and everything is grayed out. My phone is fine though! Is there any way I can continue the free spotify thing?

Newbie

I have both my iPod and phone linked to my facebook and everything, but today my iPod just stopped letting me play music, and everything is grayed out. My phone is fine though! Is there any way I can...

David

Spotify Legend

1351 Views

2 replies

0 likes

  • 1351 Views
  • 2 replies
  • 0 likes

Solved!! Is Last.fm integration one-way in Spotify iOS app?

I've just added a Premioum Subscription to Spotify, and was planning to have Last.fm recommend tracks for my on my iPhone. However, the only Last.fm functionality I see is scrobbling - there seems to be no way to get Last.fm recommendations on my iPh...

Casual Listener

I've just added a Premioum Subscription to Spotify, and was planning to have Last.fm recommend tracks for my on my iPhone.   However, the only Last.fm functionality I see is scrobbling - there...

David

Spotify Legend

1367 Views

3 replies

0 likes

  • 1367 Views
  • 3 replies
  • 0 likes

Songs and albums not playable offline

Hii i have spotify Premium but many songs And albums are not playable offline...Why so?!

Newbie

Hii   i have spotify Premium but many songs And albums are not playable offline... Why so?!

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Solved!! Spotify keeps pausing (stops) songs when docked in my car docking

After i updated to iOs 5.1 spotify keeps pausing my songs. It seems randomly, but i see that other people have issue about every minute. I think it pauses every three minutes for me. I just have to resume the song, but its really annoying. I have tri...

Regular

After i updated to iOs 5.1 spotify keeps pausing my songs. It seems randomly, but i see that other people have issue about every minute. I think it pauses every three minutes for me. I just have to r...

ChiaPet

Newbie

4743 Views

2 replies

0 likes

  • 4743 Views
  • 2 replies
  • 0 likes

iPhone4 Bluetooth streaming to 730N Navigation units

I can't seem to get the Spotify to play over Bluetooth to the 730N head unit that came with my Jeep, it will work just fine when connected with the ipod cable, but no bluetooth streaming. Anyone else have this issue with the same head unit. This is t...

Casual Listener

I can't seem to get the Spotify to play over Bluetooth to the 730N head unit that came with my Jeep, it will work just fine when connected with the ipod cable, but no bluetooth streaming.  Anyon...

bmiller4evr

Casual Listener

2561 Views

4 replies

0 likes

  • 2561 Views
  • 4 replies
  • 0 likes

better ipad integration with streaming possibility

hi, i love spotify and use it across several devices. iphone, ipad, notebook, windows desktop at home, linux desktop at work. what i would really love to see is the possibility to stream radio stations (alternative, punk, artist radio) on a mobile de...

Casual Listener

hi,   i love spotify and use it across several devices. iphone, ipad, notebook, windows desktop at home, linux desktop at work.   what i would really love to see is the possibility to s...

917 Views

0 replies

0 likes

  • 917 Views
  • 0 replies
  • 0 likes

Playlist Not Synching

I imported a playlist from ITunes into Spotify. I connected my IPhone to my computer as I have done 1,000 times before & launched Spotify. The playlist will not play on my phone. It is saying Sync Required and giving the steps to sync when I have alr...

Newbie

I imported a playlist from ITunes into Spotify. I connected my IPhone to my computer as I have done 1,000 times before & launched Spotify. The playlist will not play on my phone. It is sayin...

648 Views

0 replies

0 likes

  • 648 Views
  • 0 replies
  • 0 likes

Wrong sync from computer to Phone?

I have a local file with 5 tracks that with the right info, but it starred wrong because of Linked track. So I turned that of. And when my Phone sync to my computer the info is wrong? Out of the 5 tracks 2 of them is showing a different band?

Regular

I have a local file with 5 tracks that with the right info, but it starred wrong because of Linked track. So I turned that of. And when my Phone sync to my computer the info is wrong? Out of the 5 tr...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Issue - Share Music with Twitter

There's a problem with the Share-Feature of Twitter in Spotify in iOS. I don't know, if it only is in the german Version of Spotify. There should be a "Hört gerade" or something else.

Share with Twitter in iOS

Newbie

There's a problem with the Share-Feature of Twitter in Spotify in iOS. I don't know, if it only is in the german Version of Spotify. There should be a "Hört gerade" or something else.

brendanloy

Newbie

1003 Views

2 replies

0 likes

  • 1003 Views
  • 2 replies
  • 0 likes

How to separate the the playlists on each of the 3 devices allowed ?

Currently, there is no download capabilities for albums. So, what works, is to create for each and every album a new playlist. Now, those playlists appear on my wife's iphone. Sorry, that I do mess with her space. So, how can that be set up ?

Regular

Currently, there is no download capabilities for albums. So, what works, is to create for each and every album a new playlist. Now, those playlists appear on my wife's iphone. Sorry, that I do mess w...

Jude

Spotify Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

iPhone won't recognized unlimited access

Hi. I just updated to an unlimited subscription, but when I log in on my phone, I don't have unlimited access. Help? Thanks!

Visitor

Hi. I just updated to an unlimited subscription, but when I log in on my phone, I don't have unlimited access. Help? 🙂 Thanks!

Jude

Spotify Legend

1147 Views

2 replies

0 likes

  • 1147 Views
  • 2 replies
  • 0 likes

Solved!! Bug report : iPod Touch 2nd gen and Spotify

Hi, I'm using Spotify with my iPod touch of second generation with Spotify over WiFi and there is a bug, nothing realy serious :Spotify says there is 2,91 TB available on the device and currently 0.50 TB used.The estimation of used space is something...

Regular

Hi,   I'm using Spotify with my iPod touch of second generation with Spotify over WiFi  and there is a bug, nothing realy serious : Spotify says there is 2,91 TB available on the device ...

Bahaika

Regular

1764 Views

2 replies

0 likes

  • 1764 Views
  • 2 replies
  • 0 likes

Background Noise when connected to car stereo with headphone plug

Hi! i'm experiencing a terrible background noise whn connecting to my car stereo when using spotify.When using my very old ipod with the same cable I get perfect sound I've ugraded all playlists to Extreme, but same result... Noise soo iratating that...

Casual Listener

Hi!   i'm experiencing a terrible background noise whn connecting to my car stereo when using spotify. When using my very old ipod with the same cable I get perfect sound 😞   I've ugr...

David

Spotify Legend

1186 Views

3 replies

0 likes

  • 1186 Views
  • 3 replies
  • 0 likes

Solved!! Can I "multitask" with Spotify on iPad whilst browsing web..?

Hi all, I'm wanting to get the new iPad, but from what I know of iPads, they're not great for true "multitasking".Can any iPad owners tell me please, can I listen to Spotify on the iPad, whilst doing other things such as browsing the net, or does Spo...

Casual Listener

Hi all,           I'm wanting to get the new iPad, but from what I know of iPads, they're not great for true "multitasking". Can any iPad owners tell me please, can ...

willsssss

Casual Listener

2904 Views

2 replies

0 likes

  • 2904 Views
  • 2 replies
  • 0 likes