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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44545 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110443 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1763 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302470 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128350 Views

19 replies

38 likes

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Albums missing from Artist Search

With the IOS app when i search an aritist say Fun. or One Republic and then click on their name it only shows a few if any of their albums. Most often just what they appear on. However if i search by song title such as "Good Life" by one republic the...

Newbie

With the IOS app when i search an aritist say Fun. or One Republic and then click on their name it only shows a few if any of their albums. Most often just what they appear on. However if i search by...

511 Views

0 replies

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Can I share my unlimited account with the computer and iPad?

Hello, Can I use Spotify in my computer and my iPad with only one Unlimited account?. Thaks in advance

Newbie

Hello,   Can I use Spotify in my computer and my iPad with only one Unlimited account?.   Thaks in advance

user-removed

Not applicable

640 Views

1 replies

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Solved!! Log-in/log-out on the new iPad-app

Just downloaded the new Spotify-app för iPad. We are multiple users in our household, with two different Premiumaccounts and only one iPad. Where is the log-in/log-out screen on the new iPad app, so we can swap active account?

Casual Listener

Just downloaded the new Spotify-app för iPad. We are multiple users in our household, with two different Premiumaccounts and only one iPad. Where is the log-in/log-out screen on the new iPad app, so ...

LoboTommy

Casual Listener

53779 Views

2 replies

2 likes

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Uninstall and re-install to get memory? Are you serious?

I have discovered that I have to uninstall and reinstall the spotify app to free up space on my ipod to listen to playlists offline. Does anyone else find this ridiculous? And when are you going to fix this simple problem Spotify?

Gig Goer

I have discovered that I have to uninstall and reinstall the spotify app to free up space on my ipod to listen to playlists offline.  Does anyone else find this ridiculous?  And when are yo...

user-removed

Not applicable

591 Views

1 replies

1 likes

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Offline playlists

Hello I was wanting to know if there is a way I can have certain songs online on others off. I have way too many and take all my ram on my ipod 4g so I wanted to make certain not all songs playable offlne, I hope someone can help me. thanks

Music Fan

Hello I was wanting to know if there is a way I can have certain songs online on others off. I have way too many and take all my ram on my ipod 4g so I wanted to make certain not all songs playable o...

ThePerfectK

Music Fan

671 Views

2 replies

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Syncing Selected Tracks

How do I control which tracks / Playlists are synced to my I phone? At the moment Spotify tries to Sync all playlists and stops when my phone is full. Thanks

Newbie

How do I control which tracks / Playlists are synced to my I phone?  At the moment  Spotify tries to Sync all playlists and stops when my phone is full.   Thanks 

David

Spotify Legend

581 Views

1 replies

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"Streaming is only available to Premium subscribers."

Hello!The last days I've been having this error message in my iPhone 4 app. I can play music in my PC with my Spotify account with no problems, but I can no longer use the app as I get the error message "Streaming is only available to Premium subscri...

Newbie

Hello! The last days I've been having this error message in my iPhone 4 app. I can play music in my PC with my Spotify account with no problems, but I can no longer use the app as I get the error ...

David

Spotify Legend

1113 Views

1 replies

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Ipad 2 doesn´t work

When i press play that marker that usually is shaped like a circle doesn´t move and the song won´t start, it´s shaped like a diamond. I can search and manage my lists and everything works fine until I press play. Anyone who know what's wrong?

Newbie

When i press play that marker that usually is shaped like a circle doesn´t move and the song won´t start, it´s shaped like a diamond. I can search and manage my lists and everything works fine until ...

645 Views

0 replies

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Solved!! iPad Questions

Ok, so: 1) When syncing a playlist for offline on the iPad, is the amount of memory it takes up pretty much the same as it would for normal iTunes songs? (e.g. 1000 songs = 8GB)2) You can select a playlist to be available offline on the computer, but...

Music Fan

Ok, so:   1) When syncing a playlist for offline on the iPad, is the amount of memory it takes up pretty much the same as it would for normal iTunes songs? (e.g. 1000 songs = 8GB) 2) You can ...

tjb

Roadie

1117 Views

2 replies

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iPhone app only streams local files...

Hi, as of today, the spotify app on my iPhone 3gs (ios 5.1) only streams files that are actually local files from my computer and that are synced to my mobile app. All the other playlists that should be available in offline mode (but which are not lo...

Newbie

Hi,   as of today, the spotify app on my iPhone 3gs (ios 5.1) only streams files that are actually local files from my computer and that are synced to my mobile app. All the other playlists th...

602 Views

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How do I free memory on my iPod?

It seems simple. I want to delete playlist from my iPod and free up memory so I can sync different playlist. There does not seem to be a clear cut answer to this. Highly frustrating as I do not have unlimited space on my ipod. Can someone please help...

Gig Goer

It seems simple.  I want to delete playlist from my iPod and free up memory so I can sync different playlist.  There does not seem to be a clear cut answer to this.  Highly frustrating...

Midtone

Gig Goer

1002 Views

2 replies

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memory is not freed after deleting offline playlist

Hello, since the last update, deleting a offline playlist does not free memory of my Iphone.the consumption of memory grows and grows. The only way to stop that is to delete and reinstall the app.Am I doing something wrong? How can i solve this probl...

Newbie

Hello,   since the last update, deleting a offline playlist does not free  memory of my Iphone. the consumption of memory grows and grows. The only way to stop that is to delete and rein...

tjb

Roadie

2648 Views

3 replies

0 likes

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Freezing while syncing

I am trying to sync my iPod and after just a few songs it freezes. Why???

Casual Listener

I am trying to sync my iPod and after just a few songs it freezes. Why???

emurphy1969

Casual Listener

861 Views

4 replies

0 likes

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iPad 2 service failures

I have had Spotify on my iPad 2 for about a year and generally working ok - apart from sometimes in evenings Spotify has been overcrowded. But in last two - three weeks it is taking ages (10 minutes or more) to search and connect with an album. Has s...

Newbie

I have had Spotify on my iPad 2 for about a year and generally working ok - apart from sometimes in evenings Spotify has been overcrowded. But in last two - three weeks it is taking ages (10 min...

403 Views

0 replies

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I like the new icon, but not the new progress bar

Just a little feedback for the new version of Spotify. Even though it's only slightly different, the icon doesn't look flat like it did before. I had grown tired of that, so that's a nice improvement. About the progress bar specifically, I like how i...

Music Fan

Just a little feedback for the new version of Spotify. Even though it's only slightly different, the icon doesn't look flat like it did before. I had grown tired of that, so that's a nice improvement...

russtm

Roadie

655 Views

1 replies

0 likes

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Solved!! Ipad Not recognising me as a Premium member

I am a Spotify Premium member. Last week in the UK all was well. This week in the US I can play nothing. I can still see all my playlists but they are all greyed out. Am I doing something wrong? All help appreciated.

Casual Listener

I am a Spotify Premium member. Last week in the UK all was well. This week in the US I can play nothing. I can still see all my playlists but they are all greyed out. Am I doing something wrong? All ...

user-removed

Not applicable

1643 Views

2 replies

0 likes

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How to find album after title search?

Hello, After searching for a title, I can hear the title a once. If I like the title, how can I see the other titles of the same album? The windows application has a link to the album for every title but I do not find such a link in the ipad app. Doe...

Newbie

Hello, After searching for a title, I can hear the title a once. If I like the title, how can I see the other titles of the same album? The windows application has a link to the album for every title...

467 Views

0 replies

0 likes

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Solved!! Cant find the Spotify app for ipad OR iphone on my ipad

I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links that people send me, i only get the message "your req...

Newbie

I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links th...

Lucybaybak

Casual Listener

3019 Views

5 replies

0 likes

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Facebook login question

We just purchased Spotify Unlimited with my mom's Facebook information. But when I go to use the app on my iPhone, I click to login with Facebook and it uses MY information because I'm currently logged into MY facebook account on my Facebook app. So ...

Casual Listener

We just purchased Spotify Unlimited with my mom's Facebook information. But when I go to use the app on my iPhone, I click to login with Facebook and it uses MY information because I'm currently logg...

user-removed

Not applicable

549 Views

3 replies

0 likes

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