Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44536 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
110434 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
439207 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302466 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?
I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?
Spotify Legend
2149 Views
3 replies
0 likes
I'm running the latest version of the app on my iPhone 4 and I've had trouble ever since. I will play a song for a minute and even though it is downloaded, it will irratically pause. My playlists will also not sync onto my phone also.
I'm running the latest version of the app on my iPhone 4 and I've had trouble ever since. I will play a song for a minute and even though it is downloaded, it will irratically pause. My playlists wil...
Spotify Legend
602 Views
1 replies
0 likes
I loged out from my spotify and when I tryed to log in again it says that I have 48 hours trail!?!?I got premium sence long and never had any problems until now. The issue is on iphone 4s and would really like to have it back! Anyone know what to do?...
I loged out from my spotify and when I tryed to log in again it says that I have 48 hours trail!?!? I got premium sence long and never had any problems until now. The issue is on iphone 4s an...
Spotify
397 Views
1 replies
0 likes
Hi all, im new to this so sorry if its in the wrong place. I set up a spotify accout on tuesday and got the 48 hr premium trial version on my ipad, which was great. However i would like to purchase a gift card from a shop, how do i redeem this card? ...
Hi all, im new to this so sorry if its in the wrong place. I set up a spotify accout on tuesday and got the 48 hr premium trial version on my ipad, which was great. However i would like to purchase a...
Not applicable
1466 Views
5 replies
0 likes
Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything looks like its working, the song name pops up on th...
Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything ...
Casual Listener
864 Views
2 replies
0 likes
I am currently experiencing Choppy Audio on the iPad app using an iPad 3. I've noticed this many times, but it is more apparent in certain types of music than others. It sounds like the music is being played through a fan. It's subtle, you have to li...
I am currently experiencing Choppy Audio on the iPad app using an iPad 3. I've noticed this many times, but it is more apparent in certain types of music than others. It sounds like th...
Music Fan
1308 Views
2 replies
0 likes
Hi, Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt this is specific to my device: "Hi, The "Hide Unplayable Tra...
Hi, Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt ...
440 Views
0 replies
0 likes
With the apps function makes spotify the best experince on desktop, but on mobile devices there are nothing! and also no radio?? I think maybe i switch to the 3 Dollar Last.fm...
With the apps function makes spotify the best experince on desktop, but on mobile devices there are nothing! and also no radio?? I think maybe i switch to the 3 Dollar Last.fm...
Spotify Legend
1585 Views
6 replies
1 likes
Hi there, Just got Spotify premium for ipad- it's great! Got a Q about browsing and finding new music: how do you guys do it? I understand that you can:- search for a specific artist or song- and you can find nice user-created playlists But I want to...
Hi there, Just got Spotify premium for ipad- it's great! Got a Q about browsing and finding new music: how do you guys do it? I understand that you can: - search for a specific art...
Spotify Legend
18580 Views
7 replies
0 likes
I have used the premium account for months but as of this weekend, I cant login on my iphone.
I have used the premium account for months but as of this weekend, I cant login on my iphone.
Spotify
1897 Views
8 replies
0 likes
Everything worked like a champ when I was on the free trial. The day (I mean the VERY day) that I started on a paying subscription, the app started to act horribly. Only plays 50 seconds per song without closing and reopening the app and syncing does...
Everything worked like a champ when I was on the free trial. The day (I mean the VERY day) that I started on a paying subscription, the app started to act horribly. Only plays 50 seconds ...
Casual Listener
2370 Views
4 replies
0 likes
Hi.If i plug my iphone into a speaker dock can i play Spotify through both my dock speakers and airport express connected to my hifi together?Thanks
Hi. If i plug my iphone into a speaker dock can i play Spotify through both my dock speakers and airport express connected to my hifi together? Thanks
Roadie
1536 Views
1 replies
0 likes
Can't login on iPod Touch. I have my account connected to Facebook.After loggin on via facebook, it is asking my spotify login and password. I can't remember my password for spotify.I have already tried the special device account and password, with n...
Can't login on iPod Touch. I have my account connected to Facebook. After loggin on via facebook, it is asking my spotify login and password. I can't remember my password for spotify. I have alread...
1747 Views
0 replies
0 likes
Hi, I'm not able to play music on my iPhone even though I am a Premium member. I signed up today, what to do ?!
Hi, I'm not able to play music on my iPhone even though I am a Premium member. I signed up today, what to do ?!
457 Views
0 replies
0 likes
Is there anyway to search within each playlist on the Ipad app?
Is there anyway to search within each playlist on the Ipad app?
706 Views
0 replies
0 likes
Hey Guys, really hope someone can help me with this. Im using an Ipad2 and a HTPC with XBMC and would like to airplay my spotify to it. It work with youtube and other programs but not with spotify. I activate the Airplay and the track gets paused and...
Hey Guys, really hope someone can help me with this. Im using an Ipad2 and a HTPC with XBMC and would like to airplay my spotify to it. It work with youtube and other programs but not with s...
1016 Views
0 replies
0 likes
Hope someone can help, this is driving me nuts! I have spotify on my ipad, iphone and desktop PC after upgrading to premium earlier this week. Works fine on ipad but the iphone app constantly loses connection (every 3 seconds or so) once logged in. I...
Hope someone can help, this is driving me nuts! I have spotify on my ipad, iphone and desktop PC after upgrading to premium earlier this week. Works fine on ipad but the iphone app ...
625 Views
0 replies
0 likes
I installed Spotify on my iPad and iPhone and while it works, it's changed the Facebook's iOS share language to Indonesian. (I'd prefer English, obviously.) I've uninstalled things, restarted other things, logged in, logged out, changed language sett...
I installed Spotify on my iPad and iPhone and while it works, it's changed the Facebook's iOS share language to Indonesian. (I'd prefer English, obviously.) I've uninstalled things, restarted other t...
457 Views
0 replies
1 likes
Since two months ago it's been happening some strange crashes on Spotify in my iPod Touch 4th gen. It only happens when I'm hearing to music, the device is locked (now I'm on iOS 5.0.1) so the screen is off. When I make a double click on the Home but...
Since two months ago it's been happening some strange crashes on Spotify in my iPod Touch 4th gen. It only happens when I'm hearing to music, the device is locked (now I'm on iOS 5.0.1) so the screen...
Newbie
1230 Views
1 replies
0 likes
So I entered my username and password, but apparently I need to switch the settings on the app to online. The problem is, I can't access the settings. I keep getting the error message asking if I've used an incorrect password. How do I access the set...
So I entered my username and password, but apparently I need to switch the settings on the app to online. The problem is, I can't access the settings. I keep getting the error message ask...
470 Views
0 replies
0 likes
