Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

143027 Views

503 replies

108 likes

  • 143027 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99804 Views

19 replies

38 likes

  • 99804 Views
  • 19 replies
  • 38 likes

IOS APP Update

The Spotify iPhone app recently got a Update, but after installing this all my offline playlist, which where safed on the iPhone are gone and i had too download all this tracks again. Is it normal that all the Tracks are gone after the Update?

Casual Listener

The Spotify iPhone app recently got a Update, but after installing this all my offline playlist, which where safed on the iPhone are gone and i had too download all this tracks again.    ...

Stany70

Roadie

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

aux cord

hello i have 2012 honda fit and it has a aux cord that loads spotifiy perfectly. the recent update i think 5.0 on the iphone app removed the ability for the screen to stay on while plugged into aux cord. can you guys put that back? i dont like my scr...

Newbie

hello i have 2012 honda fit and it has a aux cord that loads spotifiy perfectly. the recent update i think 5.0 on the iphone app removed the ability for the screen to stay on while plugged into aux c...

617 Views

0 replies

0 likes

  • 617 Views
  • 0 replies
  • 0 likes

Starred playlist wont sync to iPad properly

I've tried to sync my Starred playlist to my iPad, but only 51 of the 197 songs have transfered. It simply shows it as a playlist of 51 tracks. All of the songs in the playlist are songs available on Spotify. How can I fix this? Ideally I would like ...

Visitor

I've tried to sync my Starred playlist to my iPad, but only 51 of the 197 songs have transfered. It simply shows it as a playlist of 51 tracks. All of the songs in the playlist are songs availab...

user-removed

Not applicable

1090 Views

1 replies

0 likes

  • 1090 Views
  • 1 replies
  • 0 likes

Attn iOS developers: Simple suggestion for iPad app

First off, great app. Really well done and I'm happy to see it done well the first time around. That being said I have a small suggestion that I believe would increase the efficacy of this app. After selecting a playlist and clicking 'edit' it is imp...

Newbie

First off, great app. Really well done and I'm happy to see it done well the first time around. That being said I have a small suggestion that I believe would increase the efficacy of this app. After...

410 Views

0 replies

1 likes

  • 410 Views
  • 0 replies
  • 1 likes

Playlists

I created playlists in the new ipad version. Why can´t I se them in my phones spotify app I can´t see them when I´m logging in from my computer? Is this a new feature or what do I do wrong?

Casual Listener

I created playlists in the new ipad version. Why can´t I se them in my phones spotify app I can´t see them when I´m logging in from my computer? Is this a new feature or what do I do wrong?

meahtenoha

Spotify

594 Views

3 replies

0 likes

  • 594 Views
  • 3 replies
  • 0 likes

Local files are broken

Once I upgraded to the latest version (yesterday), none of my local files would play. So I deleted, restarted and reinstalled as per instructions, but local files still don't work. None of the music on my computer is getting transferred to the iPhone...

Regular

Once I upgraded to the latest version (yesterday), none of my local files would play.  So I deleted, restarted and reinstalled as per instructions, but local files still don't work.  None o...

twentw

Regular

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

cant kill spotify with doubletap -> X

spotify keeps playing for like 30 seconds if you kill it, sometimes with playicon on the top part of screen, sometimes not. there is no icon left to kill and the music-controls cant control spotify although the icon is still to the right of them. can...

Newbie

spotify keeps playing for like 30 seconds if you kill it, sometimes with playicon on the top part of screen, sometimes not. there is no icon left to kill and the music-controls cant control spotify a...

David

Spotify Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Thanks for the iPad App!

Just wanted to drop in and say thanks for the iPad app release today! It was a long wait, but the app appears to be well done. Crossfade, nice layout, good color scheme, etc. Thanks, Spotify!

Music Fan

Just wanted to drop in and say thanks for the iPad app release today! It was a long wait, but the app appears to be well done. Crossfade, nice layout, good color scheme, etc. Thanks, Spotify!

neo-x

Community Legend

935 Views

7 replies

0 likes

  • 935 Views
  • 7 replies
  • 0 likes

iPad app wont sync with local files already on my iPad

The app will only sync local files from my computer via wi-fi, taking up valuable storage space on my iPad. I already downloaded all of music files when I got my iPad, so syncing via computer essentially doubles the amount of space required for my mu...

Newbie

The app will only sync local files from my computer via wi-fi, taking up valuable storage space on my iPad. I already downloaded all of music files when I got my iPad, so syncing via computer essenti...

772 Views

0 replies

0 likes

  • 772 Views
  • 0 replies
  • 0 likes

Lots of Problems

I couldn't use my old Ipod with Spotify so I got an Ipod Touch 5.0 and subscribed to a premium plan...I downloaded the app from spotify for my Ipod, and it still have problems....My Ipod won't show up under devices...and the app crashes about 4 sec a...

Regular

I couldn't use my old Ipod with Spotify so I got an Ipod Touch 5.0 and subscribed to a premium plan...I downloaded the app from spotify for my Ipod, and it still have  problems....My Ipod w...

Sam

Spotify

1688 Views

7 replies

0 likes

  • 1688 Views
  • 7 replies
  • 0 likes

trouble with ipad app

how can i add single tracks to a playlist withoud playing it instantly?

Regular

how can i add single tracks to a playlist withoud playing it instantly?

Luebbi

Regular

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Solved!! Where is Artist Info links in new iPad app

In the iPhone version you can jump from any playing track to songs from its artist or its album. This does not exist in the iPad app. This is an important feature and must be added.

Music Fan

In the iPhone version you can jump from any playing track to songs from its artist or its album. This does not exist in the iPad app. This is an important feature and must be added.

mishamazor

Music Fan

1267 Views

2 replies

0 likes

  • 1267 Views
  • 2 replies
  • 0 likes

Playlist issue

Added new playlist on iPad and then launched iPhone app and it does not show up. Closed iPhone app completely from multitasking and relaunched. Still no avil. Then logged out on iPhone and back in and still no go. Needs to be fixed soon just a FYI.

Casual Listener

Added new playlist on iPad and then launched iPhone app and it does not show up. Closed iPhone app completely from multitasking and relaunched. Still no avil. Then logged out on iPhone and back in an...

user-removed

Not applicable

3391 Views

12 replies

0 likes

  • 3391 Views
  • 12 replies
  • 0 likes

Offline tracks sync from Spotify instead of Local files

I have an offline playlist on my ipod touch that contains all songs that I have available in local files. But Spotify is syncing a bunch of them from the Spotify library instead of from my local computer files and then counting them against my offlin...

Gig Goer

I have an offline playlist on my ipod touch that contains all songs that I have available in local files. But Spotify is syncing a bunch of them from the Spotify library instead of from my local comp...

dpeck411

Newbie

1268 Views

3 replies

0 likes

  • 1268 Views
  • 3 replies
  • 0 likes

Loading playlists on iPod after updating

I have a 3rd generation ipod touch. After I updated the spotify software on my computer and on my ipod it would not load or sync any new playlists. I deleted the app on my ipod and re-downloaded it and it is still having trouble loading playlists. Is...

Casual Listener

I have a 3rd generation ipod touch. After I updated the spotify software on my computer and on my ipod it would not load or sync any new playlists. I deleted the app on my ipod and re-downloaded it a...

jshue63

Music Fan

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Won't sync after updates

I have a 3rd generation ipod touch. After I updated spotify on my computer and on my ipod it would not load or sync any new playlists. I deleted the app on my ipod and re-downloaded it and it is still having trouble loading playlists. Is this a tempo...

Casual Listener

I have a 3rd generation ipod touch. After I updated spotify on my computer and on my ipod it would not load or sync any new playlists. I deleted the app on my ipod and re-downloaded it and it is stil...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

No last.fm scrobbling for iPad app?

Am I missing something or is there no scrobbling for iPad?

Gig Goer

Am I missing something or is there no scrobbling for iPad?

wolflikeme

Gig Goer

1348 Views

2 replies

0 likes

  • 1348 Views
  • 2 replies
  • 0 likes

Friends not showing up in Spotify

I refered my friend to download Spotify. He connected with his Facebook but he is unable to any of his friends under the "Friends" option. The thing is, I can send him songs and see him in my Friends. The thing though is I cannot see his playlists or...

Newbie

I refered my friend to download Spotify. He connected with his Facebook but he is unable to any of his friends under the "Friends" option. The thing is, I can send him songs and see him in my Friends...

757 Views

0 replies

0 likes

  • 757 Views
  • 0 replies
  • 0 likes

Bug in new iOS app?

Swipe to delete isn't working on anything inside a playlist folder for me. Anyone else?

Roadie

Swipe to delete isn't working on anything inside a playlist folder for me.  Anyone else?

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

Solved!! iPad version of spotify? When?

I'm tired. Seeing the iphone app in the iPad is awful. WE DEMAND AN IPAD VERSION OF SPOTIFY PLEASE!

Visitor

I'm tired. Seeing the iphone app in the iPad is awful. WE DEMAND AN IPAD VERSION OF SPOTIFY PLEASE!

David

Spotify Legend

2088 Views

4 replies

2 likes

  • 2088 Views
  • 4 replies
  • 2 likes