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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 29638 Views
  • 13 replies
  • 35 likes
  • 29638 Views
  • 13 replies
  • 35 likes

Superuser Contribution Repeat and shuffle grayed out at times.

Maybe this can be posted for people who have issues with repeat and shuffle grayed out. i have a premium membership and those buttons are grayed out at times. So i came up with a solution but i am listening on my mac idk anything for windows sorry. W...

  • Casual Listener
  • Maybe this can be posted for people who have issues with repeat and shuffle grayed out. i have a premium  membership and those buttons are grayed out at times. So i came up with a solution but i...
  • Vasil
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Double-tap for reverse sorting is missing

I've disliked this missing functionality for .. years. literally. If you create your own playlists it keeps it sorted by old to new meaning recently added songs get added at the end. On Android and on the Desktop version it is different, here you can...

  • Casual Listener
  • I've disliked this missing functionality for .. years. literally. 😉 If you create your own playlists it keeps it sorted by old to new meaning recently added songs get added at the end. On Androi...
  • Ruffftec
  • Casual Listener
  • 142 Views
  • 3 replies
  • 0 likes
  • 142 Views
  • 3 replies
  • 0 likes

Solved!! Can’t log into iOS app after resetting password

PlanPremiumCountryUKDeviceiPhone 11 Pro Operating SystemiOS 17 My Question or IssueReset password recently after notification of “suspicious activity” (note: did not use link in email). Attempting to log into app causes it to claim I’m offline after ...

  • Casual Listener
  •   Plan Premium Country UK Device iPhone 11 Pro  Operating System iOS 17   My Question or Issue Reset password recently after notification of “suspicious activity” (note: did...
  • MateusM
  • Spotify Star
  • 184 Views
  • 5 replies
  • 0 likes
  • 184 Views
  • 5 replies
  • 0 likes

Superuser Contribution sleep timer on iOs for podcasts gone

Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot menu. Bit for podcasts I used to have a little timer ...

  • Casual Listener
  • Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot ...
  • lissaj31
  • Casual Listener
  • 6952 Views
  • 41 replies
  • 10 likes
  • 6952 Views
  • 41 replies
  • 10 likes

Song keeps cutting

PlanFreeCountryIrelandDeviceiPhone 15Operating System(iOS 17.4.1) My Question or IssueI’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s only one specific song, there’s this one Chinese song called 要不然我们就这样一万年 and ...

  • Newbie
  • Plan Free Country Ireland Device iPhone 15 Operating System (iOS 17.4.1)   My Question or Issue I’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s o...
  • MateusM
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿Por qué no puedo avanzar o retroceder en el tiempo de una canción?

Cuando quiero adelantar un poco para llegar a determinada parte de una canción, no se me permite realizar dicha acción, ya que no aparece el círculo de la barra del tiempo de la canción.

  • Casual Listener
  • Cuando quiero adelantar un poco para llegar a determinada parte de una canción, no se me permite realizar dicha acción, ya que no aparece el círculo de la barra del tiempo de la canción.
  • IsabellaEcheverry
  • Visitor
  • 4759 Views
  • 10 replies
  • 0 likes
  • 4759 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution bugged spotify playlist

I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue still remainsi also tried adding the playlist to a diff...

  • Casual Listener
  • I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue stil...
  • Maria
  • Moderator
  • 139 Views
  • 3 replies
  • 0 likes
  • 139 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution recent bug - no playback when selecting a song from artist page

PlanPremiumDeviceiPhone SEOperating SystemiOS 17 My Question or IssueTapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. The play icon flashes for a fraction of a second every time a song is ta...

  • Casual Listener
  • Plan Premium Device iPhone SE Operating System iOS 17   My Question or Issue Tapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. ...
  • Maria
  • Moderator
  • 194 Views
  • 5 replies
  • 1 likes
  • 194 Views
  • 5 replies
  • 1 likes

Superuser Contribution Unable to play anything in CarPlay

Spotify version8.9.19.571PlanPremiumCountryThe NetherlandsDeviceiPhone 15 Pro Max / CarPlay in a Mini CooperOperating SystemiOS 17.3.1 My Question or IssueLately, Spotify is not able to play anything upon (re)connecting with CarPlay. It’ll show the l...

  • Casual Listener
  • Spotify version 8.9.19.571 Plan Premium Country The Netherlands Device iPhone 15 Pro Max / CarPlay in a Mini Cooper Operating System iOS 17.3.1   My Question or Issue Lately, Spotify...
  • Vasil
  • Moderator
  • 2343 Views
  • 10 replies
  • 0 likes
  • 2343 Views
  • 10 replies
  • 0 likes

Superuser Contribution Auto playlists with multiple artists

Hello, Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar. How do I do this again? PlanPremiumCountryAustraliaDeviceIphone X IOS15

  • Casual Listener
  • Hello,   Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar.   How do I do this again?   Plan Premium C...
  • CharleyBarley
  • Visitor
  • 7882 Views
  • 4 replies
  • 0 likes
  • 7882 Views
  • 4 replies
  • 0 likes

Superuser Contribution Jam remote sessions bug restarts song for everyone

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17.0.2 My Question or IssueI’m liking the concept of the new jam feature, but there’s one issue that messes with me and my friends every single time we listen on our own phones in a remote sessio...

  • Gig Goer
  • Plan Premium Country US Device iPhone 13 Operating System iOS 17.0.2   My Question or Issue I’m liking the concept of the new jam feature, but there’s one issue that messes with me and...
  • Hilly123
  • Visitor
  • 7472 Views
  • 22 replies
  • 12 likes
  • 7472 Views
  • 22 replies
  • 12 likes

Solved!!Superuser Contribution [iOS] Unable to play artists top songs if I saved to library

PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 17.5 My Question or IssueI am unable to play songs from an artist on their artist page (their top songs) if I’ve saved any of their songs to the library. As soon as I click a song,...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 17.5   My Question or Issue I am unable to play songs from an artist on their artist page (their top songs)...
  • Eni
  • Moderator
  • 263 Views
  • 4 replies
  • 0 likes
  • 263 Views
  • 4 replies
  • 0 likes

Superuser Contribution Audiobooks locked on ios app but plays on desktop and web player

PlanPremiumCountryUSDeviceiPhone XOperating System(iOS 16.7 as the title says, i'm unable to play audiobooks through the app but i'm able to listen everywhere else. When I add to my library and try to listen on my phone, i'm prompted to purchase the ...

  • Casual Listener
  •   Plan Premium Country US Device iPhone X Operating System (iOS 16.7   as the title says, i'm unable to play audiobooks through the app but i'm able to listen everywhere else. Whe...
  • user1238873
  • Visitor
  • 1957 Views
  • 13 replies
  • 0 likes
  • 1957 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Go to song location in playlist

In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located. Why is this behaviour not available on iOS? It is really annoying...

  • Casual Listener
  • In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located.   Why i...
  • gillscape
  • Casual Listener
  • 2416 Views
  • 10 replies
  • 1 likes
  • iOS
  • 2416 Views
  • 10 replies
  • 1 likes

Superuser Contribution Can’t disconnect from group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueThis issue has been reported before, and that thread has annoyingly been marked as resolved, but this is clearly an active bug, e.g.: https://community.spotify...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue This issue has been reported before, and that thread has annoyingly been marked as ...
  • Not applicable
  • 5873 Views
  • 9 replies
  • 5 likes
  • 5873 Views
  • 9 replies
  • 5 likes

Superuser Contribution Re: skip limit

Hi I was wondering why I am only getting 6 skips per hour on Spotify and why when I open my app and go to play a song I can only listen to it once and most of the time with I go to play a song it plays a song from a artist and not the song I wanted a...

  • Visitor
  • Hi I was wondering why I am only getting 6 skips per hour on Spotify and why when I open my app and go to play a song I can only listen to it once and most of the time with I go to play a song it pla...
  • Mand27
  • Visitor
  • 557 Views
  • 2 replies
  • 0 likes
  • 557 Views
  • 2 replies
  • 0 likes

Displaying Chinese Words

I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS 4.5.0.1332

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  • Music Fan
  • I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS...
  • rob_k1203
  • Newbie
  • 1217 Views
  • 2 replies
  • 0 likes
  • 1217 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Smart shuffle turning itself on for Liked Songs (IOS)

When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and log back in again, Smart Shuffle is off every time...

  • Casual Listener
  • When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and...
  • frungles
  • Newbie
  • 8484 Views
  • 17 replies
  • 2 likes
  • 8484 Views
  • 17 replies
  • 2 likes

Genre filter is missing in liked songs playlist.

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I sort my liked songs by genre?

  • Newbie
  • I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I ...
  • Brirose02
  • Visitor
  • 1090 Views
  • 8 replies
  • 1 likes
  • 1090 Views
  • 8 replies
  • 1 likes

Superuser Contribution Equalizer Settings Reset Themselves

PlanPremiumCountryAustria Device(iPhone 12 mini, iPhone XR, iPad 9. Gen) Operating System(iOS 16) My Question or Issue Dear Spotify Team,I recently came across an error in the iOS Spotify App. If you configure the Equalizer settings, everything is fi...

  • Regular
  • Plan Premium Country Austria   Device (iPhone 12 mini, iPhone XR, iPad 9. Gen)   Operating System (iOS 16)   My Question or Issue   Dear Spotify Team, I recentl...
  • kuusi9
  • Newbie
  • 3351 Views
  • 21 replies
  • 1 likes
  • 3351 Views
  • 21 replies
  • 1 likes