Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32667 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96621 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425586 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294340 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Little design bug. Angles are not so nice as the icon itself.
Little design bug. Angles are not so nice as the icon itself.
357 Views
0 replies
0 likes
I have signed up and paid for premium content which is working on my computer but not on my iphone. How can I fix this?
I have signed up and paid for premium content which is working on my computer but not on my iphone. How can I fix this?
Spotify Legend
447 Views
1 replies
0 likes
When I have spottily premium, and I have down lode a song too my pod touch will I always be able too listen too it even if I haven't paid my ten pounds a month ?
When I have spottily premium, and I have down lode a song too my pod touch will I always be able too listen too it even if I haven't paid my ten pounds a month ?
Spotify Legend
443 Views
1 replies
0 likes
When you change a track when the iphone or ipad is locked and/or when you double click the home button and swipe right to change track, the name remains the same name as the previous track you have played. I also realize that sometime the cover art i...
When you change a track when the iphone or ipad is locked and/or when you double click the home button and swipe right to change track, the name remains the same name as the previous track you have p...
Gig Goer
720 Views
1 replies
0 likes
I have the free version of Spotify on my Mac. I cannot play any Spotify songs on my iPhone or iPad. If I remove Spotify from the Mac and install it on my iPad, will I then be able to access my playlists? I have TONS of songs on my account and would l...
I have the free version of Spotify on my Mac. I cannot play any Spotify songs on my iPhone or iPad. If I remove Spotify from the Mac and install it on my iPad, will I then be able to access my playli...
Spotify Star
943 Views
1 replies
0 likes
how do i get more space to sync my spotfy playlist to offline? i have unsync some other lists and i have been deleted the spotify app on my iphone to then download it again! i tried everything i konwed if could done but it dosen´t work!! please help ...
how do i get more space to sync my spotfy playlist to offline? i have unsync some other lists and i have been deleted the spotify app on my iphone to then download it again! i tried everything i konw...
Spotify Star
11031 Views
1 replies
0 likes
I have created some radio stations on both my desktop and my mac. Is there a way to sync them? Looks like they stay separate from what I can tell. Also, can you edit the radio stations, change name etc... like with paylists. Dont see an option to giv...
I have created some radio stations on both my desktop and my mac. Is there a way to sync them? Looks like they stay separate from what I can tell. Also, can you edit the radio stations, change ...
475 Views
0 replies
0 likes
I can only see tracks I have already added to playlists I subscribe to online so when I search it returns nothing or just those tracks if I search for a band already saved onto my iPad. Same problem on my phone. What's happening?
I can only see tracks I have already added to playlists I subscribe to online so when I search it returns nothing or just those tracks if I search for a band already saved onto my iPad. Same problem ...
Newbie
422 Views
1 replies
0 likes
Hi, my payment has gone through, and I've re-installed the app on iPhone logged out etc...not sure what to do...Thanks
Hi, my payment has gone through, and I've re-installed the app on iPhone logged out etc...not sure what to do... Thanks 🙂
351 Views
0 replies
0 likes
I have installed the app and paid for the premium account but will only work on my laptop not the phone heeeelpppp
I have installed the app and paid for the premium account but will only work on my laptop not the phone heeeelpppp
Community Legend
440 Views
1 replies
0 likes
spotify does not regonize my Ipod touch 2nd generation under devices...how do I fix this
spotify does not regonize my Ipod touch 2nd generation under devices...how do I fix this
1489 Views
0 replies
3 likes
For the past 4 or 5 days streaming on my iPhone has been super spotty. For the first few days it wouldn't even play a song, but now it pauses every 10-15 seconds and/or just doesn't play. I haven't been anywhere and I get EXCELLENT service (always ha...
For the past 4 or 5 days streaming on my iPhone has been super spotty. For the first few days it wouldn't even play a song, but now it pauses every 10-15 seconds and/or just doesn't play. &nb...
Gig Goer
1923 Views
3 replies
0 likes
Anybody know why my premium content has suddenly just disappeared when I have two weeks left?
Anybody know why my premium content has suddenly just disappeared when I have two weeks left?
Spotify Legend
462 Views
1 replies
0 likes
Spotify used to work amazingly on my car stereo (Sony) however - ever since they added the album covers update to spotify, whenever I press the next track button from my car stereo the itunes library takes over and kicks spotify off - the only way fo...
Spotify used to work amazingly on my car stereo (Sony) however - ever since they added the album covers update to spotify, whenever I press the next track button from my car stereo the itunes library...
390 Views
0 replies
0 likes
Have been a happy premium user for a year or more. got in a tangle today --iphone app hung at the login screen, so i removed the app from phone and reinstalled. logged back in and--I can't see any of my spotify playlists! i canb see them fine on the ...
Have been a happy premium user for a year or more. got in a tangle today --iphone app hung at the login screen, so i removed the app from phone and reinstalled. logged back in and--I can't see any of...
Casual Listener
2252 Views
1 replies
0 likes
Hello, I am not sure where to put this. I have my Ipod Touch and now my Droid. I had Spotify on both, but I added Spotimote which needed a username and password. So now on both of these my files from my computer that were on Spotify are not on my dev...
Hello, I am not sure where to put this. I have my Ipod Touch and now my Droid. I had Spotify on both, but I added Spotimote which needed a username and password. So now on both of these my files...
Music Fan
575 Views
2 replies
0 likes
I've made some changes to one playlist on my computer only this change isn't showing on my iPhone (3g). I made some changes to another playlist and that showed up fine but this one playlist remains the same whatever I try. Any ideas? I'm using it thr...
I've made some changes to one playlist on my computer only this change isn't showing on my iPhone (3g). I made some changes to another playlist and that showed up fine but this one playlis...
Spotify Legend
1144 Views
1 replies
0 likes
Hello, i'm new to Spotify. I'm using the free version. I love the concept of thumbs up/thumbs down. However, it's getting to the point where I'm afraid to tell Spotify I like a song because Spotify then plays that song waaaay too much. I thought the ...
Hello, i'm new to Spotify. I'm using the free version. I love the concept of thumbs up/thumbs down. However, it's getting to the point where I'm afraid to tell Spotify I like a song bec...
697 Views
0 replies
0 likes
Hi...I'm going to add this as a bug as I'm pretty sure it is not the intended behaviour. When on the iPhone app, after performing a search (be it inside a playlist or the general search) there is no way to swipe on a track and perform the secondary a...
Hi...I'm going to add this as a bug as I'm pretty sure it is not the intended behaviour. When on the iPhone app, after performing a search (be it inside a playlist or the general search) t...
Roadie
1135 Views
2 replies
3 likes
Hello, I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's iPhone app as part of my dissertation. To find out which Spotify features are not clear enough and need documenting, I have ad...
Hello, I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's iPhone app as part of my dissertation. To...
362 Views
0 replies
0 likes
