Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32648 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96603 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425576 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294328 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My search function was working just fine, then stopped. When I enter a track, album, or artist and hit the Search button on my iPhone 4s, I just get the message that I "can enter tracks, albums or artists in the search field" instead of it pulling up...
My search function was working just fine, then stopped. When I enter a track, album, or artist and hit the Search button on my iPhone 4s, I just get the message that I "can enter tracks, albums...
Newbie
756 Views
1 replies
0 likes
When on the train listening to offline Sync'ed tracks and the iPhone goes into an area of non-mobile coverage the Track briefly pauses when the network coverage is lost and again when it comes back, it is very annoying! What is more annoying is this ...
When on the train listening to offline Sync'ed tracks and the iPhone goes into an area of non-mobile coverage the Track briefly pauses when the network coverage is lost and again when it comes back, ...
452 Views
0 replies
0 likes
I do not understand why there is a charge for use in mobile devices?On the free desktop app it will show the radio and the shared music... but this can't be used in the mobile version?
I do not understand why there is a charge for use in mobile devices? On the free desktop app it will show the radio and the shared music... but this can't be used in the mobile version?
281 Views
0 replies
0 likes
I had a bunch of songs disappear from my playlist so I went to re-download them and it is telling me to start a radio on the artist is there a way to fix this!? I really want to listen to my music as soon as possible
I had a bunch of songs disappear from my playlist so I went to re-download them and it is telling me to start a radio on the artist is there a way to fix this!? I really want to listen to my music as...
405 Views
0 replies
0 likes
When trying to open album "Meiltä puuttuu kaikki" by "Kemmuru", Spotify crashes. Latest iOS (5.1.1), iPhone 4. Reinstalling Spotify does not solve the issue. Something weird with the album data too, because the afore mentioned album cannot be found i...
When trying to open album "Meiltä puuttuu kaikki" by "Kemmuru", Spotify crashes. Latest iOS (5.1.1), iPhone 4. Reinstalling Spotify does not solve the issue. Something weird with the album data too, ...
Casual Listener
954 Views
3 replies
0 likes
Hello, I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's mobile app as part of my dissertation. To find out which Spotify features are not clear enough and need documenting, I have ad...
Hello, I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's mobile app as part of my dissertati...
330 Views
0 replies
0 likes
I do not understand it! Recently I get on an airplane without Wifi and I follow their instructions to switch off the phone during take off. What I do is put the phone into airplane mode and then shut it off so that when I turn it back on there isn't ...
I do not understand it! Recently I get on an airplane without Wifi and I follow their instructions to switch off the phone during take off. What I do is put the phone into airplane mode and then shut...
Spotify
3128 Views
6 replies
0 likes
Hi, I want to post this so as to hopefully save some people some troubles when first downloading spotify for ios. For the most part, once spotify is downloaded and running properly on my ipod, it seems to work pretty well. However, I have for various...
Hi, I want to post this so as to hopefully save some people some troubles when first downloading spotify for ios. For the most part, once spotify is downloaded and running properly on my ipod, ...
461 Views
0 replies
0 likes
Hi, Very new to this and a bit crap on PCs. Have got Premium but no idea how to listen to offline tunes on my phone?
Hi, Very new to this and a bit crap on PCs. Have got Premium but no idea how to listen to offline tunes on my phone?
Community Legend
996 Views
2 replies
0 likes
i have my ipad2 hooked up to speakers playing spotify in the office as it's plugged into the wall. by mid day the ipad dies. i'm not running any other apps in background, location service is off, notifications are off, only things running are spotify...
i have my ipad2 hooked up to speakers playing spotify in the office as it's plugged into the wall. by mid day the ipad dies. i'm not running any other apps in background, location service is off, not...
792 Views
0 replies
0 likes
Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account. I can log in on the app, search music, but when I press a song, I get a new screen that says it's Premiu...
Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account. I can log in on the app, search music, but w...
Spotify Legend
27718 Views
83 replies
6 likes
hi there when I try to play a song on spotify it does not work anymore. I think that the point is that Itunes is still on. For example when I listen to the music with headphones on spotify, I push the botton on the headphones cable and the song on It...
hi there when I try to play a song on spotify it does not work anymore. I think that the point is that Itunes is still on. For example when I listen to the music with headphones on spotify, I push th...
Casual Listener
808 Views
2 replies
0 likes
There is a playlist appearing in the "top playlists near you" section on the front page of the iPad app with a title that is not suitable for my children to see - "Sh*t that gets me pumped". There doesn't seem to be an easy way to block or hide this ...
There is a playlist appearing in the "top playlists near you" section on the front page of the iPad app with a title that is not suitable for my children to see - "Sh*t that gets me pumped". ...
342 Views
0 replies
1 likes
The title track from Coheed and Cambria's album, In Keeping Secrets of Silent Earth: 3, is giving me an error right before the opening riff comes back at the end of the song. Is it just me or is this something Spotify needs to fix? For anyone familia...
The title track from Coheed and Cambria's album, In Keeping Secrets of Silent Earth: 3, is giving me an error right before the opening riff comes back at the end of the song. Is it just me or is this...
Not applicable
1009 Views
2 replies
0 likes
Hi, I restored my iPhone 1, the 2G version, with iOS 3.1.3. Now I cannot install the Spotify App. I select it in iTunes, hit sync and then the tick box disappears and the App is not installed. I have also tried the App Store on the iPhone but here th...
Hi, I restored my iPhone 1, the 2G version, with iOS 3.1.3. Now I cannot install the Spotify App. I select it in iTunes, hit sync and then the tick box disappears and the App is not instal...
1058 Views
0 replies
0 likes
Hey Spotify! I have the 3:rd gen iPad 3G 64GB running 5.1.1 and jailbroken, Spotify version 0.5.2.374.g2c5b1077 and also an iPad 2 3G 16GB, running 5.1.1 and jailbroken, same version of Spotify. I've uninstalled all music related tweaks, rebooted, re...
Hey Spotify! I have the 3:rd gen iPad 3G 64GB running 5.1.1 and jailbroken, Spotify version 0.5.2.374.g2c5b1077 and also an iPad 2 3G 16GB, running 5.1.1 and jailbroken, same version of Spotify. I'v...
573 Views
0 replies
0 likes
hello spotify-users, is there a possibility to sync my iPhone with Spotify without WiFi?! I mean I have only internet per cabel and portable internet stick!
hello spotify-users, is there a possibility to sync my iPhone with Spotify without WiFi?! I mean I have only internet per cabel and portable internet stick!
715 Views
0 replies
0 likes
When I first got my spotify user a couple of weeks ago, I didn't understand much, and I managed to delete all the "local files".. Now I realize that it would be very nice to have them on spotify so I won't have to switch between itunes and spotify al...
When I first got my spotify user a couple of weeks ago, I didn't understand much, and I managed to delete all the "local files".. Now I realize that it would be very nice to have them on spotify so I...
421 Views
0 replies
0 likes
Hi, I installed the Spotify App on my iPad 3 and thought it was brilliant. So I created a playlist and downloaded a load of music (6Gb or so) for later use. After the 48 hour initial period expired I found I could no longer play any of the stuff I ha...
Hi, I installed the Spotify App on my iPad 3 and thought it was brilliant. So I created a playlist and downloaded a load of music (6Gb or so) for later use. After the 48 hour i...
Casual Listener
929 Views
2 replies
0 likes
First spotify didnt back up 5 years (2081 tracks) of unreplacable songs and playlists. Now i have spent £50 pounds on music to load onto the iopd to try and replace some of the music. And it says its synced them on but my ipod wont play so try to con...
First spotify didnt back up 5 years (2081 tracks) of unreplacable songs and playlists. Now i have spent £50 pounds on music to load onto the iopd to try and replace some of the music. And it say...
Not applicable
818 Views
1 replies
0 likes
