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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233580 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115114 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2444 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304249 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129855 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

premium content

I have signed up and paid for premium content which is working on my computer but not on my iphone. How can I fix this?

Newbie

I have signed up and paid for premium content which is working on my computer but not on my iphone.  How can I fix this?

David

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

ipod

When I have spottily premium, and I have down lode a song too my pod touch will I always be able too listen too it even if I haven't paid my ten pounds a month ?

Newbie

When I have spottily premium, and I have down lode a song too my pod touch will I always be able too listen too it even if I haven't paid my ten pounds a month ?

David

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
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Solved!! Wrong track name when changing track on the lock screen

When you change a track when the iphone or ipad is locked and/or when you double click the home button and swipe right to change track, the name remains the same name as the previous track you have played. I also realize that sometime the cover art i...

Music Fan

When you change a track when the iphone or ipad is locked and/or when you double click the home button and swipe right to change track, the name remains the same name as the previous track you have p...

bigdrop

Gig Goer

771 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Remove spotify from Mac?

I have the free version of Spotify on my Mac. I cannot play any Spotify songs on my iPhone or iPad. If I remove Spotify from the Mac and install it on my iPad, will I then be able to access my playlists? I have TONS of songs on my account and would l...

Newbie

I have the free version of Spotify on my Mac. I cannot play any Spotify songs on my iPhone or iPad. If I remove Spotify from the Mac and install it on my iPad, will I then be able to access my playli...

MattSuda

Spotify Star

974 Views

1 replies

0 likes

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  • 1 replies
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Solved!! get more space to sync offlineplaylist

how do i get more space to sync my spotfy playlist to offline? i have unsync some other lists and i have been deleted the spotify app on my iphone to then download it again! i tried everything i konwed if could done but it dosen´t work!! please help ...

Newbie

how do i get more space to sync my spotfy playlist to offline? i have unsync some other lists and i have been deleted the spotify app on my iphone to then download it again! i tried everything i konw...

MattSuda

Spotify Star

11053 Views

1 replies

0 likes

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  • 1 replies
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Radio station sync with iOS?

I have created some radio stations on both my desktop and my mac. Is there a way to sync them? Looks like they stay separate from what I can tell. Also, can you edit the radio stations, change name etc... like with paylists. Dont see an option to giv...

Newbie

I have created some radio stations on both my desktop and my mac. Is there a way to sync them? Looks like they stay separate from what I can tell.  Also, can you edit the radio stations, change ...

490 Views

0 replies

0 likes

  • 490 Views
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Search only finds tracks already listened to

I can only see tracks I have already added to playlists I subscribe to online so when I search it returns nothing or just those tracks if I search for a band already saved onto my iPad. Same problem on my phone. What's happening?

Newbie

I can only see tracks I have already added to playlists I subscribe to online so when I search it returns nothing or just those tracks if I search for a band already saved onto my iPad. Same problem ...

herbivore68

Newbie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
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My Spotify Premium account is not activating

Hi, my payment has gone through, and I've re-installed the app on iPhone logged out etc...not sure what to do...Thanks

Casual Listener

Hi, my payment has gone through, and I've re-installed the app on iPhone logged out etc...not sure what to do... Thanks 🙂

378 Views

0 replies

0 likes

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IPone App

I have installed the app and paid for the premium account but will only work on my laptop not the phone heeeelpppp

Casual Listener

I have installed the app and paid for the premium account but will only work on my laptop not the phone heeeelpppp

Richard

Community Legend

475 Views

1 replies

0 likes

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  • 1 replies
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ipod touch 2nd generation

spotify does not regonize my Ipod touch 2nd generation under devices...how do I fix this

Newbie

spotify does not regonize my Ipod touch 2nd generation under devices...how do I fix this  

1510 Views

0 replies

3 likes

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  • 3 likes

Service is spotty and it's NOT my provider

For the past 4 or 5 days streaming on my iPhone has been super spotty. For the first few days it wouldn't even play a song, but now it pauses every 10-15 seconds and/or just doesn't play. I haven't been anywhere and I get EXCELLENT service (always ha...

Regular

For the past 4 or 5 days streaming on my iPhone has been super spotty.  For the first few days it wouldn't even play a song, but now it pauses every 10-15 seconds and/or just doesn't play. &nb...

jimmut

Gig Goer

1964 Views

3 replies

0 likes

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  • 3 replies
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Premium content

Anybody know why my premium content has suddenly just disappeared when I have two weeks left?

Newbie

Anybody know why my premium content has suddenly just disappeared when I have two weeks left?

David

Spotify Legend

484 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Stereo Problems

Spotify used to work amazingly on my car stereo (Sony) however - ever since they added the album covers update to spotify, whenever I press the next track button from my car stereo the itunes library takes over and kicks spotify off - the only way fo...

Newbie

Spotify used to work amazingly on my car stereo (Sony) however - ever since they added the album covers update to spotify, whenever I press the next track button from my car stereo the itunes library...

406 Views

0 replies

0 likes

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Solved!! desktop playlists don't sync to iphone

Have been a happy premium user for a year or more. got in a tangle today --iphone app hung at the login screen, so i removed the app from phone and reinstalled. logged back in and--I can't see any of my spotify playlists! i canb see them fine on the ...

Casual Listener

Have been a happy premium user for a year or more. got in a tangle today --iphone app hung at the login screen, so i removed the app from phone and reinstalled. logged back in and--I can't see any of...

tongsan

Casual Listener

2286 Views

1 replies

0 likes

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  • 1 replies
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Mobile Problems

Hello, I am not sure where to put this. I have my Ipod Touch and now my Droid. I had Spotify on both, but I added Spotimote which needed a username and password. So now on both of these my files from my computer that were on Spotify are not on my dev...

Music Fan

Hello, I am not sure where to put this. I have my Ipod Touch and now my Droid. I had Spotify on both, but I added Spotimote which needed a username and password. So now on both of these my files...

Lindaa09

Music Fan

632 Views

2 replies

0 likes

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One Playlist Only Not Syncing

I've made some changes to one playlist on my computer only this change isn't showing on my iPhone (3g). I made some changes to another playlist and that showed up fine but this one playlist remains the same whatever I try. Any ideas? I'm using it thr...

Newbie

I've made some changes to one playlist on my computer only this change isn't showing on my iPhone (3g).   I made some changes to another playlist and that showed up fine but this one playlis...

David

Spotify Legend

1182 Views

1 replies

0 likes

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  • 1 replies
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same songs over and over....

Hello, i'm new to Spotify. I'm using the free version. I love the concept of thumbs up/thumbs down. However, it's getting to the point where I'm afraid to tell Spotify I like a song because Spotify then plays that song waaaay too much. I thought the ...

Newbie

Hello, i'm new to Spotify.  I'm using the free version.  I love the concept of thumbs up/thumbs down. However, it's getting to the point where I'm afraid to tell Spotify I like a song bec...

734 Views

0 replies

0 likes

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Bug: Can't swipe on search results (iPhone App)

Hi...I'm going to add this as a bug as I'm pretty sure it is not the intended behaviour. When on the iPhone app, after performing a search (be it inside a playlist or the general search) there is no way to swipe on a track and perform the secondary a...

Casual Listener

Hi...I'm going to add this as a bug as I'm pretty sure it is not the intended behaviour.   When on the iPhone app, after performing a search (be it inside a playlist or the general search) t...

Bengan

Roadie

1175 Views

2 replies

3 likes

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5 questions about the iPhone Spotify app

Hello, I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's iPhone app as part of my dissertation. To find out which Spotify features are not clear enough and need documenting, I have ad...

Casual Listener

Hello,    I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's iPhone app as part of my dissertation.    To...

379 Views

0 replies

0 likes

  • 379 Views
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Search function stopped working

My search function was working just fine, then stopped. When I enter a track, album, or artist and hit the Search button on my iPhone 4s, I just get the message that I "can enter tracks, albums or artists in the search field" instead of it pulling up...

Newbie

My search function was working just fine, then stopped.  When I enter a track, album, or artist and hit the Search button on my iPhone 4s, I just get the message that I "can enter tracks, albums...

JCompton

Newbie

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes