Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

248182 Views

27 replies

5 likes

  • 248182 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

133391 Views

119 replies

13 likes

Other
  • 133391 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3455 Views

0 replies

0 likes

iOS
  • 3455 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310538 Views

62 replies

16 likes

  • 310538 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134235 Views

19 replies

38 likes

  • 134235 Views
  • 19 replies
  • 38 likes

iphone app volume normalization absent

I cannot find volume normalization in settings. I have the latest update on an iphone 3gs. Is it not available in this app?

Newbie

I cannot find volume normalization in settings. I have the latest update on an iphone 3gs. Is it not available in this app?

bi_harrington

Newbie

2442 Views

5 replies

0 likes

  • 2442 Views
  • 5 replies
  • 0 likes

iPhone not syncing music to facebook over 3G

I've realised that since the latest release has come out that my music is no longer syncing to my facebook profile when my iPhone 4 using iOS 5 is connected to 3G. But when my phone is connected to my home WiFi it does sync the songs that I'm listeni...

Casual Listener

I've realised that since the latest release has come out that my music is no longer syncing to my facebook profile when my iPhone 4 using iOS 5 is connected to 3G. But when my phone is connected to m...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Shuffle using a playlist keeps repeating the same songs.

I dl a Rolling Stones Greatest Rock Hits playlist with 500 songs. But I don't see a way to play the playlist in any sequential order. All the songs in the playlist have little green arrows next to them. Then at the top I see three dots. When I touch ...

Regular

I dl a Rolling Stones Greatest Rock Hits playlist with 500 songs.  But I don't see a way to play the playlist in any sequential order.  All the songs in the playlist have little green arrow...

1094 Views

0 replies

2 likes

  • 1094 Views
  • 0 replies
  • 2 likes

Select a song and goes right to radio

Does anyone know what I can do so when I'm in my starred folder and select a song it doesnt bring me straight to radio?? This is very weird and have never had any problems with this app before.

Newbie

Does anyone know what I can do so when I'm in my starred folder and select a song it doesnt bring me straight to radio??  This is very weird and have never had any problems with this app before.

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Browsing Wilco - A Ghost is Born is incorrect on iPhone, correct on computer

If I view the album A Ghost Is Born on the phone, it displays an imcomplete track listning - even lists b-sides like Panthers that aren't available on the computer. On the computer it brings up the complete album. If i search the album on the web, an...

Newbie

If I view the album A Ghost Is Born on the phone, it displays an imcomplete track listning - even lists b-sides like Panthers that aren't available on the computer. On the computer it brings up the c...

danc27

Roadie

996 Views

4 replies

0 likes

  • 996 Views
  • 4 replies
  • 0 likes

Spotify showing unplayable tracks even when set to not show them

Is this just a bug? I'm being teased with a ton of albums I can't play. I'm a premium user and when I click on an unplayable track it wants me to create a station. Is this normal?

Casual Listener

Is this just a bug? I'm being teased with a ton of albums I can't play. I'm a premium user and when I click on an unplayable track it wants me to create a station. Is this normal?

leefaulkner

Casual Listener

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
  • 0 likes

Solved!! Never had an issue syncing with iPhone 4 - But now I do :( Help!

Hi all, I never had an issue syncing my iPhone4 to Spotify via the USB or WiFi. I don't know if this might be the reason, but since I've had the the latest iPhone software update, Spotify does not acknowledge my iPhone via USB connection or WiFi. I'v...

Casual Listener

Hi all,   I never had an issue syncing my iPhone4 to Spotify via the USB or WiFi.   I don't know if this might be the reason, but since I've had the the latest iPhone software update, S...

rossflynn

Newbie

2736 Views

3 replies

0 likes

  • 2736 Views
  • 3 replies
  • 0 likes

Tracks not available

I have a premium account and using iOS (iPhone, iPad) as well as OS X. Some of the tracks are available for streaming and some are not (i.e. Marcus Miller, PinkFloyd). They are in gray on iOS devices with a popup 'Track Unavailable You can still star...

Casual Listener

I have a premium account and using iOS (iPhone, iPad) as well as OS X. Some of the tracks are available for streaming and some are not (i.e. Marcus Miller, PinkFloyd). They are in gray on iOS devices...

daniel123451234

Newbie

4980 Views

7 replies

0 likes

  • 4980 Views
  • 7 replies
  • 0 likes

Solved!! Certain local files refuse to sync

I have an offline list made up entirely of local files. Most of the files sync to my iPod with no problem, but about two dozen of these files refuse to sync. Deleting and reinstalling the iOS app and resyncing the list didn't help. I've noticed that ...

Gig Goer

I have an offline list made up entirely of local files. Most of the files sync to my iPod with no problem, but about two dozen of these files refuse to sync. Deleting and reinstalling the iOS app and...

alf1969

Casual Listener

1850 Views

4 replies

0 likes

  • 1850 Views
  • 4 replies
  • 0 likes

iPhone won't play through playlist/won't load or play next song, HELP?

I have Spotify on my iPhone, and I will play a song and it won't automatically move on to the next song... so when the end of the song I chose comes, it picks the next song but never loads it, so I have to pause and play it again or skip to the next ...

Casual Listener

I have Spotify on my iPhone, and I will play a song and it won't automatically move on to the next song... so when the end of the song I chose comes, it picks the next song but never loads it, so I h...

1054 Views

0 replies

1 likes

  • 1054 Views
  • 0 replies
  • 1 likes

Please help, Radio station problems..

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bunch of recomendations for porn sounds.. And you can ...

Music Fan

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bun...

Elpower

Music Fan

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Spotify purchase doesn't work

I bought Spoitfy Premium yesterday but it doesn't work for me. Help? I've got a receipt but it doesn't work at all..

Newbie

I bought Spoitfy Premium yesterday but it doesn't work for me. Help? I've got a receipt but it doesn't work at all..

meahtenoha

Spotify

773 Views

3 replies

0 likes

  • 773 Views
  • 3 replies
  • 0 likes

iPhone 4S login issue - cannot login anymore

I have a Spotify Premium Account. It works fine on my MacBook Pro, and it used to work on my iPhone 4Gs until a few days ago. When I open the app on the iPhone, I am prompted to login either with Facebook or with Spotify details. When I attempt the F...

Newbie

I have a Spotify Premium Account.  It works fine on my MacBook Pro, and it used to work on my iPhone 4Gs until a few days ago.   When I open the app on the iPhone, I am prompted to logi...

813 Views

0 replies

0 likes

  • 813 Views
  • 0 replies
  • 0 likes

SAYING IVE NOT GOT PREMIUM..

Phone is not showing any playlists or anything. Just bought premium again to see if thats the issue? Premium is working fine on my mac. Any ideas!? Also, will I be getting charged twice now, cos it looks like I've got 2 receipts there for 9.99. Cheer...

Casual Listener

Phone is not showing any playlists or anything. Just bought premium again to see if thats the issue? Premium is working fine on my mac. Any ideas!? Also, will I be getting charged twice now, cos it l...

chrismcgee

Casual Listener

501 Views

3 replies

0 likes

  • 501 Views
  • 3 replies
  • 0 likes

Search failing

Trying to search music on my iPhone app and getting a message saying search unavailable!I've tried reinstalling the app but it's still not working. The radio and playlists work just not the search! Any advice?

Casual Listener

Trying to search music on my iPhone app and getting a message saying search unavailable! I've tried reinstalling the app but it's still not working. The radio and playlists work just not the search!...

David

Spotify Legend

1425 Views

8 replies

0 likes

  • 1425 Views
  • 8 replies
  • 0 likes

Iphone 3g

Kommer inte in på Spotrify,trots jag är premium medlem. Varför ? [email protected]

Casual Listener

Kommer inte in på Spotrify,trots jag är premium medlem. Varför ? [email protected]

19630917

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

iPhone will not sync with my mac..

As the subject says, my iPhone will not sync with Spotify on my Mac running Lion and latest version of spotify.

Newbie

As the subject says, my iPhone will not sync with Spotify on my Mac running Lion and latest version of spotify.

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Sorting searches and popularity?

Sorting searches and popularity? When are these features comming to iOS ? They are rather critical

Casual Listener

Sorting searches and popularity? When are these features comming to iOS ?   They are rather critical

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Can't search

On either my iPad or my iPhone. Just hangs. No matter who you search for. Fats Domino, Bill Frisell, Lady Gaga, doesn't matter. iPhone 3GS, iPad 1, both up to date. Any ideas, similarities, suggestions, rants? Bigfoot

Newbie

On either my iPad or my iPhone. Just hangs. No matter who you search for. Fats Domino, Bill Frisell, Lady Gaga, doesn't matter. iPhone 3GS, iPad 1, both up to date. Any ideas, similarities, suggestio...

boymcivor

Regular

3359 Views

3 replies

1 likes

  • 3359 Views
  • 3 replies
  • 1 likes

Freezes about 1min 30 on every track

Using the app on my iPhone and never had any issues until now. Every track stops playing about 1min 30 into the song. Is there an issue at the moment? Can anyone from spotify give me clarification on this and if so when do they expect the issue to be...

Newbie

Using the app on my iPhone and never had any issues until now. Every track stops playing about 1min 30 into the song. Is there an issue at the moment? Can anyone from spotify give me clarification on...

robertdean916

Casual Listener

1119 Views

6 replies

0 likes

  • 1119 Views
  • 6 replies
  • 0 likes