Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230678 Views

53 replies

13 likes

  • 230678 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154248 Views

507 replies

108 likes

  • 154248 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107372 Views

19 replies

38 likes

  • 107372 Views
  • 19 replies
  • 38 likes

Friends not showing up in Spotify

I refered my friend to download Spotify. He connected with his Facebook but he is unable to any of his friends under the "Friends" option. The thing is, I can send him songs and see him in my Friends. The thing though is I cannot see his playlists or...

Newbie

I refered my friend to download Spotify. He connected with his Facebook but he is unable to any of his friends under the "Friends" option. The thing is, I can send him songs and see him in my Friends...

783 Views

0 replies

0 likes

  • 783 Views
  • 0 replies
  • 0 likes

Crossfading doesn't work all the time

Hi, I set the crossfading to 12 seconds but it doesn't appear to work properly. It works on some songs but not on all of them. At first I thought it was local files only but it appears on streamed/synced songs as well. Anyone else having this issue?

Casual Listener

Hi,   I set the crossfading to 12 seconds but it doesn't appear to work properly. It works on some songs but not on all of them. At first I thought it was local files only but it appears on st...

ThomasM59

Casual Listener

3040 Views

5 replies

4 likes

  • 3040 Views
  • 5 replies
  • 4 likes

Solved!! Possible to stream to multiple AirPlay devices in the new iPad app?

Does any one know if it possible to stream to multiple Airplay devices in the new app? It would be nice to use the iPad and Airplay to achive a full multiroom solution.

Newbie

Does any one know if it possible to stream to multiple Airplay devices in the new app? It would be nice to use the iPad and Airplay to achive a full multiroom solution.

jpderooij

Regular

41831 Views

13 replies

0 likes

  • 41831 Views
  • 13 replies
  • 0 likes

Bug in new iOS app?

Swipe to delete isn't working on anything inside a playlist folder for me. Anyone else?

Roadie

Swipe to delete isn't working on anything inside a playlist folder for me.  Anyone else?

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Thanks for the iPad App!

Just wanted to drop in and say thanks for the iPad app release today! It was a long wait, but the app appears to be well done. Crossfade, nice layout, good color scheme, etc. Thanks, Spotify!

Music Fan

Just wanted to drop in and say thanks for the iPad app release today! It was a long wait, but the app appears to be well done. Crossfade, nice layout, good color scheme, etc. Thanks, Spotify!

neo-x

Community Legend

1023 Views

7 replies

0 likes

  • 1023 Views
  • 7 replies
  • 0 likes

What does this icon do?

Hi I'm using spotify on my iPhone. Works just fine but I can't figure out what a certain icon does. See pic. Anyone a suggestion? image: https://docs.google.com/file/d/0B-hAyzySoUj9aWlBVTZNMUVHM0E/edit?pli=1 Thanks!

Regular

Hi I'm using spotify on my iPhone. Works just fine but I can't figure out what a certain icon does. See pic. Anyone a suggestion?   image: https://docs.google.com/file/d/0B-hAyzySoUj9aWlB...

David

Spotify Legend

2741 Views

16 replies

0 likes

  • 2741 Views
  • 16 replies
  • 0 likes

Lots of Problems

I couldn't use my old Ipod with Spotify so I got an Ipod Touch 5.0 and subscribed to a premium plan...I downloaded the app from spotify for my Ipod, and it still have problems....My Ipod won't show up under devices...and the app crashes about 4 sec a...

Regular

I couldn't use my old Ipod with Spotify so I got an Ipod Touch 5.0 and subscribed to a premium plan...I downloaded the app from spotify for my Ipod, and it still have  problems....My Ipod w...

Sam

Spotify

1751 Views

7 replies

0 likes

  • 1751 Views
  • 7 replies
  • 0 likes

Devices don't appear under "Devices", Local files won't sync

Devices are not showing up under "Device." Local tracks are no longer syncing for offline listening. I have Windows 7. I have an iPhone 4s. I have an iPod Touch 4. All of these worked fine together a month ago. Then suddenly, without any changes on m...

Regular

Devices are not showing up under "Device."   Local tracks are no longer syncing for offline listening.   I have Windows 7. I have an iPhone 4s. I have an iPod Touch 4.   All of t...

jeremygoh

Community Legend

10644 Views

18 replies

1 likes

  • 10644 Views
  • 18 replies
  • 1 likes

Playlist on iPod classic won't synchronize

Hi I am new to Spotify. I have a premium account.When I connect the iPod classic to Spotify the new playlist won't synchronize with the iPod. Before I turned the playlist to offline mode as told in the user manual. On the Spotify desktop I can choose...

Newbie

Hi  I am new to Spotify. I have a premium account. When I connect the iPod classic to Spotify the new playlist won't synchronize with the iPod. Before I turned the playlist to offline mode as ...

huge_depression

Newbie

19890 Views

33 replies

3 likes

  • 19890 Views
  • 33 replies
  • 3 likes

Why Does the app crash right when I open it

I better get this app working or I expect a refund. I'm paying 10 dollars to listen to music on my computer? They better be fixing the problem soon

Casual Listener

I better get this app working or I expect a refund. I'm paying 10 dollars to listen to music on my computer? They better be fixing the problem soon

azuc09

Casual Listener

1031 Views

2 replies

0 likes

  • 1031 Views
  • 2 replies
  • 0 likes

HELP Spotify Mobile Bitrate

After much research, I decided to get spotify premium since it is the best music service.However, I wanted to know if Spotify streams 320kbps quality audio to both desktop AND MOBILE in premium. I heard that 320 kbps is only for desktop and 160kbps i...

Newbie

After much research, I decided to get spotify premium since it is the best music service. However, I wanted to know if Spotify streams 320kbps quality audio to both desktop AND MOBILE in premium. I ...

Joe

Community Legend

8738 Views

11 replies

0 likes

  • 8738 Views
  • 11 replies
  • 0 likes

Solved!! Spotify iOS app not playing the next track automatically.

Hello there, I've been using the Spotify iPhone app for about 2 months now. It worked like a dream for the first month and a half but now it's barely usable, in my opinion. When I start the app up and play a song, the app will not automatically play ...

Regular

Hello there,   I've been using the Spotify iPhone app for about 2 months now. It worked like a dream for the first month and a half but now it's barely usable, in my opinion. When I start the ...

ml-spotify

Casual Listener

34899 Views

143 replies

2 likes

  • 34899 Views
  • 143 replies
  • 2 likes

Shuffle problems on iPhone

For some reason Shuffle is the default mode on my iphone. When I "switch it off" it simply comes back on again after one or two songs (in the right order) and shuffles the playlist. This makes it impossible to listen to an album in the right order. I...

Newbie

For some reason Shuffle is the default mode on my iphone.   When I "switch it off" it simply comes back on again after one or two songs (in the right order) and shuffles the playlist.  &...

Adamabaum

Casual Listener

1335 Views

5 replies

1 likes

  • 1335 Views
  • 5 replies
  • 1 likes

Solved!! Itouch does not appear under "Devices" on Spotify

Now before reading my question, please note that my itouch also can't connect to my itunes due to "not having itunes 64x". That encompasses an entire other set of problems that even the people at Apple haven't been able to solve. I just downloaded Sp...

Casual Listener

Now before reading my question, please note that my itouch also can't connect to my itunes due to "not having itunes 64x". That encompasses an entire other set of problems that even the people at App...

KSGeoffroy

Casual Listener

1239 Views

2 replies

0 likes

  • 1239 Views
  • 2 replies
  • 0 likes

syncing songs

Is there a way to permanently sync songs onto an iphone that were downloaded from spotify??

Newbie

Is there a way to permanently sync songs onto an iphone that were downloaded from spotify??

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Iphone wont sync local files

I got a mac and a iphone 4. Before i could sync local files, but now suddenly after the update i cant sync my tracks. I have tried everyrthing, i turned off the firewall, made a playlist for the local tracks, restart, reinstall etc.

Regular

I got a mac and a iphone 4. Before i could sync local files, but now suddenly after the update i cant sync my tracks. I have tried everyrthing, i turned off the firewall, made a playlist for the loca...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Offline tracks sync from Spotify instead of Local files

I have an offline playlist on my ipod touch that contains all songs that I have available in local files. But Spotify is syncing a bunch of them from the Spotify library instead of from my local computer files and then counting them against my offlin...

Gig Goer

I have an offline playlist on my ipod touch that contains all songs that I have available in local files. But Spotify is syncing a bunch of them from the Spotify library instead of from my local comp...

dpeck411

Newbie

1336 Views

3 replies

0 likes

  • 1336 Views
  • 3 replies
  • 0 likes

any ipod touch?

I have noticed my ipod nano doesn't let me put songs onto my ipod offline, so I am looking into buying a 1st gen Ipod Touch, will this be compatible? Thank you Grace

Regular

I have noticed my ipod nano doesn't let me put songs onto my ipod offline, so I am looking into buying a 1st gen Ipod Touch, will this be compatible?    Thank you   Grace

Sam

Spotify

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Solved!! Little chains symbol on Spotify mobile

What does the little chains symbol mean on spotify mobile ? It's attached to some tracks. I don't understand the meaning... Synchronicity ?

Casual Listener

What does the little chains symbol mean on spotify mobile ? It's attached to some tracks. I don't understand the meaning... Synchronicity ?

David

Spotify Legend

7145 Views

3 replies

0 likes

  • 7145 Views
  • 3 replies
  • 0 likes