Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

248208 Views

27 replies

5 likes

  • 248208 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

133402 Views

119 replies

13 likes

Other
  • 133402 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3457 Views

0 replies

0 likes

iOS
  • 3457 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310545 Views

62 replies

16 likes

  • 310545 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134246 Views

19 replies

38 likes

  • 134246 Views
  • 19 replies
  • 38 likes

How do you make a post a link on a site that will take you directly to the playlist on your phone?

Trying to make that when clicked when you are on the safari on an iphone it will run and open the link in the spotify app.

Newbie

Trying to make that when clicked when you are on the safari on an iphone it will run and open the link in the spotify app.

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Solved!! Search Failed - This search failed, please try again later

I've been a Spotify unlimited customer for years now and have just upgraded to premium. I downloaded the iPhone app, logged in, but have been unable to use any of the functions. The What's New page is blank, and most annoyingly, every time I type som...

Casual Listener

I've been a Spotify unlimited customer for years now and have just upgraded to premium.   I downloaded the iPhone app, logged in, but have been unable to use any of the functions. The What's...

fastandbulbous

Casual Listener

3070 Views

2 replies

0 likes

  • 3070 Views
  • 2 replies
  • 0 likes

Hide albums not on Spotify?

Is there any way to hide albums NOT available on Spotify in the iPhone app? Such a pain/tease looking for albums while on the go only to see that it's unavailable. Would be great to be able to prevent these from showing up.

Regular

Is there any way to hide albums NOT available on Spotify in the iPhone app?   Such a pain/tease looking for albums while on the go only to see that it's unavailable.  Would be great to...

BengoFury

Newbie

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes

Memory leak / overconsuming of memory

Hi, I got the (much reported) spotify app on Ipod touch (2th gen) with 4.2.1 iOS. I get the crashes everybody gets, so I looked at the memory use of the app. Test setup: The app starts with +- 40MB available RAM. I start syncing and listening to musi...

Regular

Hi,    I got the (much reported) spotify app on Ipod touch (2th gen) with 4.2.1 iOS.   I get the crashes everybody gets, so I looked at the memory use of the app.   Te...

949 Views

0 replies

0 likes

  • 949 Views
  • 0 replies
  • 0 likes

synchronise playlist with Iphone 4S

Hello, I have just spent hours to try and synchronise the playlists on my laptop with my new Iphone 4S. It just won't work. It seems very simple. I connect my laptop and Iphone with the same WIFI network. But nothing happens. It seems that Spotify do...

Newbie

Hello, I have just spent hours to try and synchronise the playlists on my laptop with my new Iphone 4S. It just won't work. It seems very simple. I connect my laptop and Iphone with the same W...

David

Spotify Legend

1083 Views

1 replies

0 likes

  • 1083 Views
  • 1 replies
  • 0 likes

Spotify iPad App .... can I "DJ"?

HI New to Spotify on iPad. I like to sit a browse tracks, adding them to a queue that will play in order. However with the iPad app its just too easy to touch a track, album cover or something that instantly stops the current track and starts the new...

Visitor

HI   New to Spotify on iPad.   I like to sit a browse tracks, adding them to a queue that will play in order.  However with the iPad app its just too easy to touch a track, alb...

user-removed

Not applicable

2420 Views

4 replies

0 likes

  • 2420 Views
  • 4 replies
  • 0 likes

iPad and iPhone streaming stops after each song.

Why is it that my streaming of an album or a playlist now all of a suddens stops playing after each song? It didn't do so to begin with bu now I have to push 'play' after each and every song, in order to continue listening to the album or the playlis...

Newbie

Why is it that my streaming of an album or a playlist now all of a suddens stops playing after each song? It didn't do so to begin with bu now I have to push 'play' after each and every song, in orde...

Sam

Spotify

792 Views

1 replies

1 likes

  • 792 Views
  • 1 replies
  • 1 likes

Wont play sons back to back Premium/Iphone4

I may be beating a dead horse here. It seems as though many people have had this issue. I have read that the issue had been resolved for PAYING customers. For me, this is not the case. Ok, so as the title states -- I have a Spotify Premium account an...

Casual Listener

I may be beating a dead horse here. It seems as though many people have had this issue. I have read that the issue had been resolved for PAYING customers. For me, this is not the case. Ok, so as t...

dunkenplums

Casual Listener

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

crashes...what did you expect?

If you're thinking of going premium with Spotify for the iPhone app don't bother. It's a piece of crap that crashes every 20-30 minutes. That said, the service is worth the money even without it. Still it bothers me because if you tell me I'm going t...

Visitor

If you're thinking of going premium with Spotify for the iPhone app don't bother. It's a piece of crap that crashes every 20-30 minutes. That said, the service is worth the money even without it. Sti...

user-removed

Not applicable

978 Views

5 replies

0 likes

  • 978 Views
  • 5 replies
  • 0 likes

unable to reinstall

I have an ipod version 4.2.1 8gb and i had spotify on it, but it kept shutting down in the middle of the song's or if i was searching. so i looked online for help, and they said to redownload it, so i undownloaded it and tried to redownload it, as i ...

Casual Listener

I have an ipod version 4.2.1 8gb and i had spotify on it, but it kept shutting down in the middle of the song's or if i was searching. so i looked online for help, and they said to redownload it, so ...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

How much space

hi I was using my iphone to 8gb to store offline synced spotify songs but it nearly filles up. So was wondering How much space does it use ?in mb? I have about 60 playlists and a lot of songs and I dont think i can put all 60 playlists on a 8gb iphon...

Newbie

hi   I was using my iphone to 8gb to store offline synced spotify songs but it nearly filles up.   So was wondering     How much space does it use ?in mb?  ...

664 Views

0 replies

0 likes

  • 664 Views
  • 0 replies
  • 0 likes

Playlist doesn't save order

Hi! Whenever I edit my iOS playlist and change the order of its songs (by the way, it would be great to add the option to order it alphabetically), it saves the changes i make. However, for the past two weeks, if I add new songs, the app 'deletes' th...

Regular

Hi! Whenever I edit my iOS playlist and change the order of its songs (by the way, it would be great to add the option to order it alphabetically), it saves the changes i make. However, for the past ...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Premium not working on iPhone

Hi, I have premium, my playlists that were previously playing are not anymore. Spotify still works on my laptop but not the phone?

Newbie

Hi, I have premium, my playlists that were previously playing are not anymore. Spotify still works on my laptop but not the phone?

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes on ipod touch when online

My spotify mobile (latest version) on my ipod touch (latest os4) crashes after around 1 song. (mostly when the song is coming to an end) This happens all the time when im online, but not when im offline. I have reset (hard reset) my ipod and same thi...

Newbie

My spotify mobile (latest version) on my ipod touch (latest os4) crashes after around 1 song. (mostly when the song is coming to an end) This happens all the time when im online, but not when im offl...

Goodman

Spotify Legend

5950 Views

8 replies

1 likes

  • 5950 Views
  • 8 replies
  • 1 likes

Offline Sync not working on all playlists (< 3.333 titles)

Hi! Last night some newly added playlists stopped downloading tracks into offline mode on my iPad3. I've selected about 10-15 new albums and added as playlists, then activated for each the "download playlist" option. Most are now available, but a few...

Casual Listener

Hi!   Last night some newly added playlists stopped downloading tracks into offline mode on my iPad3.   I've selected about 10-15 new albums and added as playlists, then activated f...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Pop Radio station and repeats

So I've figured out a few things: 1. Spotify has a thing for the King of Pop. Seriously, using default 90s radio he appears about every 15-20 tracks. I keep down voting him but he keeps coming back! Nothing against his music, but he seems to be stuck...

Regular

  So I've figured out a few things:   1. Spotify has a thing for the King of Pop. Seriously, using default 90s radio he appears about every 15-20 tracks. I keep down voting him but he...

698 Views

0 replies

2 likes

  • 698 Views
  • 0 replies
  • 2 likes

Spotify not finding my ipod.

My iPod is connected to my pc through a cable and it isn't showing in devices. Any help?

Visitor

My iPod is connected  to my pc through a cable and it isn't showing in devices.   Any help?

Goodman

Spotify Legend

7922 Views

4 replies

1 likes

  • 7922 Views
  • 4 replies
  • 1 likes

Angles App Icon

Little design bug. Angles are not so nice as the icon itself.  

Newbie

Little design bug. Angles are not so nice as the icon itself.  

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

premium content

I have signed up and paid for premium content which is working on my computer but not on my iphone. How can I fix this?

Newbie

I have signed up and paid for premium content which is working on my computer but not on my iphone.  How can I fix this?

David

Spotify Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

ipod

When I have spottily premium, and I have down lode a song too my pod touch will I always be able too listen too it even if I haven't paid my ten pounds a month ?

Newbie

When I have spottily premium, and I have down lode a song too my pod touch will I always be able too listen too it even if I haven't paid my ten pounds a month ?

David

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes