Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238836 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
120450 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448504 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306020 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I do not understand it! Recently I get on an airplane without Wifi and I follow their instructions to switch off the phone during take off. What I do is put the phone into airplane mode and then shut it off so that when I turn it back on there isn't ...
I do not understand it! Recently I get on an airplane without Wifi and I follow their instructions to switch off the phone during take off. What I do is put the phone into airplane mode and then shut...
Spotify
3176 Views
6 replies
0 likes
Hi, I want to post this so as to hopefully save some people some troubles when first downloading spotify for ios. For the most part, once spotify is downloaded and running properly on my ipod, it seems to work pretty well. However, I have for various...
Hi, I want to post this so as to hopefully save some people some troubles when first downloading spotify for ios. For the most part, once spotify is downloaded and running properly on my ipod, ...
486 Views
0 replies
0 likes
Hi, Very new to this and a bit crap on PCs. Have got Premium but no idea how to listen to offline tunes on my phone?
Hi, Very new to this and a bit crap on PCs. Have got Premium but no idea how to listen to offline tunes on my phone?
Community Legend
1040 Views
2 replies
0 likes
i have my ipad2 hooked up to speakers playing spotify in the office as it's plugged into the wall. by mid day the ipad dies. i'm not running any other apps in background, location service is off, notifications are off, only things running are spotify...
i have my ipad2 hooked up to speakers playing spotify in the office as it's plugged into the wall. by mid day the ipad dies. i'm not running any other apps in background, location service is off, not...
820 Views
0 replies
0 likes
Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account. I can log in on the app, search music, but when I press a song, I get a new screen that says it's Premiu...
Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account. I can log in on the app, search music, but w...
Spotify Legend
29078 Views
83 replies
6 likes
hi there when I try to play a song on spotify it does not work anymore. I think that the point is that Itunes is still on. For example when I listen to the music with headphones on spotify, I push the botton on the headphones cable and the song on It...
hi there when I try to play a song on spotify it does not work anymore. I think that the point is that Itunes is still on. For example when I listen to the music with headphones on spotify, I push th...
Casual Listener
887 Views
2 replies
0 likes
There is a playlist appearing in the "top playlists near you" section on the front page of the iPad app with a title that is not suitable for my children to see - "Sh*t that gets me pumped". There doesn't seem to be an easy way to block or hide this ...
There is a playlist appearing in the "top playlists near you" section on the front page of the iPad app with a title that is not suitable for my children to see - "Sh*t that gets me pumped". ...
372 Views
0 replies
1 likes
The title track from Coheed and Cambria's album, In Keeping Secrets of Silent Earth: 3, is giving me an error right before the opening riff comes back at the end of the song. Is it just me or is this something Spotify needs to fix? For anyone familia...
The title track from Coheed and Cambria's album, In Keeping Secrets of Silent Earth: 3, is giving me an error right before the opening riff comes back at the end of the song. Is it just me or is this...
Not applicable
1045 Views
2 replies
0 likes
Hi, I restored my iPhone 1, the 2G version, with iOS 3.1.3. Now I cannot install the Spotify App. I select it in iTunes, hit sync and then the tick box disappears and the App is not installed. I have also tried the App Store on the iPhone but here th...
Hi, I restored my iPhone 1, the 2G version, with iOS 3.1.3. Now I cannot install the Spotify App. I select it in iTunes, hit sync and then the tick box disappears and the App is not instal...
1075 Views
0 replies
0 likes
Hey Spotify! I have the 3:rd gen iPad 3G 64GB running 5.1.1 and jailbroken, Spotify version 0.5.2.374.g2c5b1077 and also an iPad 2 3G 16GB, running 5.1.1 and jailbroken, same version of Spotify. I've uninstalled all music related tweaks, rebooted, re...
Hey Spotify! I have the 3:rd gen iPad 3G 64GB running 5.1.1 and jailbroken, Spotify version 0.5.2.374.g2c5b1077 and also an iPad 2 3G 16GB, running 5.1.1 and jailbroken, same version of Spotify. I'v...
596 Views
0 replies
0 likes
hello spotify-users, is there a possibility to sync my iPhone with Spotify without WiFi?! I mean I have only internet per cabel and portable internet stick!
hello spotify-users, is there a possibility to sync my iPhone with Spotify without WiFi?! I mean I have only internet per cabel and portable internet stick!
744 Views
0 replies
0 likes
When I first got my spotify user a couple of weeks ago, I didn't understand much, and I managed to delete all the "local files".. Now I realize that it would be very nice to have them on spotify so I won't have to switch between itunes and spotify al...
When I first got my spotify user a couple of weeks ago, I didn't understand much, and I managed to delete all the "local files".. Now I realize that it would be very nice to have them on spotify so I...
442 Views
0 replies
0 likes
Hi, I installed the Spotify App on my iPad 3 and thought it was brilliant. So I created a playlist and downloaded a load of music (6Gb or so) for later use. After the 48 hour initial period expired I found I could no longer play any of the stuff I ha...
Hi, I installed the Spotify App on my iPad 3 and thought it was brilliant. So I created a playlist and downloaded a load of music (6Gb or so) for later use. After the 48 hour i...
Casual Listener
983 Views
2 replies
0 likes
First spotify didnt back up 5 years (2081 tracks) of unreplacable songs and playlists. Now i have spent £50 pounds on music to load onto the iopd to try and replace some of the music. And it says its synced them on but my ipod wont play so try to con...
First spotify didnt back up 5 years (2081 tracks) of unreplacable songs and playlists. Now i have spent £50 pounds on music to load onto the iopd to try and replace some of the music. And it say...
Not applicable
836 Views
1 replies
0 likes
hi, i tried to stream Gojira artist on my PC, it worked, but i cant stream it through my iPad
hi, i tried to stream Gojira artist on my PC, it worked, but i cant stream it through my iPad
420 Views
0 replies
0 likes
Hi there My 48 hour trial finished yesterday so I registered my credit card details to get another 30 days free of the premium product on my iOS4 iTouch. Songs that were on my playlists originally have now disappeared and when I try and search for ar...
Hi there My 48 hour trial finished yesterday so I registered my credit card details to get another 30 days free of the premium product on my iOS4 iTouch. Songs that were on my playlists or...
Casual Listener
545 Views
1 replies
0 likes
Hi For sometimes now Spotify is soooo slow at sometimes of the day (for exemple now at 11pm in Belgium) and have a Premium abo. Slow to play music (start the music some seconds then stop then continue, ... ) slow in the search when choising a playlis...
Hi For sometimes now Spotify is soooo slow at sometimes of the day (for exemple now at 11pm in Belgium) and have a Premium abo. Slow to play music (start the music some seconds ...
386 Views
0 replies
0 likes
Hi, Right just signed up for Premium subscription. In Spotify desktop app (mac) I have one playlist. With 106 tracks.I want those tracks on my iPhone/iPad and to be able to take them offline.Ive installed spotify on both, opened the apps, and it does...
Hi, Right just signed up for Premium subscription. In Spotify desktop app (mac) I have one playlist. With 106 tracks. I want those tracks on my iPhone/iPad and to be able to take them offli...
Casual Listener
2493 Views
3 replies
0 likes
Has anyone tried using Spotify with Straight Talk Wireless? I'm hearing contradictory things about whether it's allowed. If it is allowed (or tolerated), how is the service? I'm using an iPhone 3GS on AT&T presently. Thanks. Are there better options ...
Has anyone tried using Spotify with Straight Talk Wireless? I'm hearing contradictory things about whether it's allowed. If it is allowed (or tolerated), how is the service? I'm usi...
1830 Views
0 replies
0 likes
So, my iPod Touch loves to quit streaming whenever it wants. Pandora, Sirius XM work just fine. Then I update my iTunes software and the darn thing tells me I can't download it because it requires iOS 5.0????!!!! And I have a Premium subscription.......
So, my iPod Touch loves to quit streaming whenever it wants. Pandora, Sirius XM work just fine. Then I update my iTunes software and the darn thing tells me I can't download it because it...
Regular
836 Views
3 replies
0 likes
