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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243489 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127284 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308363 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132432 Views

19 replies

38 likes

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5 questions about the iPhone Spotify app

Hello, I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's iPhone app as part of my dissertation. To find out which Spotify features are not clear enough and need documenting, I have ad...

Casual Listener

Hello,    I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's iPhone app as part of my dissertation.    To...

390 Views

0 replies

0 likes

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Search function stopped working

My search function was working just fine, then stopped. When I enter a track, album, or artist and hit the Search button on my iPhone 4s, I just get the message that I "can enter tracks, albums or artists in the search field" instead of it pulling up...

Newbie

My search function was working just fine, then stopped.  When I enter a track, album, or artist and hit the Search button on my iPhone 4s, I just get the message that I "can enter tracks, albums...

JCompton

Newbie

793 Views

1 replies

0 likes

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Offiline Sync'ed Tracks Pause on iPhone When Network Drops

When on the train listening to offline Sync'ed tracks and the iPhone goes into an area of non-mobile coverage the Track briefly pauses when the network coverage is lost and again when it comes back, it is very annoying! What is more annoying is this ...

Newbie

When on the train listening to offline Sync'ed tracks and the iPhone goes into an area of non-mobile coverage the Track briefly pauses when the network coverage is lost and again when it comes back, ...

477 Views

0 replies

0 likes

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Why is there nothing in mobile version?

I do not understand why there is a charge for use in mobile devices?On the free desktop app it will show the radio and the shared music... but this can't be used in the mobile version?

Visitor

I do not understand why there is a charge for use in mobile devices? On the free desktop app it will show the radio and the shared music... but this can't be used in the mobile version?

312 Views

0 replies

0 likes

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Lost files on spotify

I had a bunch of songs disappear from my playlist so I went to re-download them and it is telling me to start a radio on the artist is there a way to fix this!? I really want to listen to my music as soon as possible

Newbie

I had a bunch of songs disappear from my playlist so I went to re-download them and it is telling me to start a radio on the artist is there a way to fix this!? I really want to listen to my music as...

431 Views

0 replies

0 likes

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Solved!! Certain album crashes Spotify

When trying to open album "Meiltä puuttuu kaikki" by "Kemmuru", Spotify crashes. Latest iOS (5.1.1), iPhone 4. Reinstalling Spotify does not solve the issue. Something weird with the album data too, because the afore mentioned album cannot be found i...

Casual Listener

When trying to open album "Meiltä puuttuu kaikki" by "Kemmuru", Spotify crashes. Latest iOS (5.1.1), iPhone 4. Reinstalling Spotify does not solve the issue. Something weird with the album data too, ...

Yaggo

Casual Listener

1030 Views

3 replies

0 likes

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5 questions about the Spotify app/ Win a Premium account

Hello, I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's mobile app as part of my dissertation. To find out which Spotify features are not clear enough and need documenting, I have ad...

Casual Listener

  Hello,    I am an MA student in Technical Communication at Portsmouth University, UK and I am designing the Help for Spotify's mobile app as part of my dissertati...

360 Views

0 replies

0 likes

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What is the purpose for "offline sync"

I do not understand it! Recently I get on an airplane without Wifi and I follow their instructions to switch off the phone during take off. What I do is put the phone into airplane mode and then shut it off so that when I turn it back on there isn't ...

Visitor

I do not understand it! Recently I get on an airplane without Wifi and I follow their instructions to switch off the phone during take off. What I do is put the phone into airplane mode and then shut...

meahtenoha

Spotify

3177 Views

6 replies

0 likes

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Problem solving for freshly downloaded spotify app (if you use facebook)

Hi, I want to post this so as to hopefully save some people some troubles when first downloading spotify for ios. For the most part, once spotify is downloaded and running properly on my ipod, it seems to work pretty well. However, I have for various...

Regular

Hi, I want to post this so as to hopefully save some people some troubles when first downloading spotify for ios.  For the most part, once spotify is downloaded and running properly on my ipod, ...

490 Views

0 replies

0 likes

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Listening offline on iphone

Hi, Very new to this and a bit crap on PCs. Have got Premium but no idea how to listen to offline tunes on my phone?

Newbie

Hi,   Very new to this and a bit crap on PCs. Have got Premium but no idea how to listen to offline tunes on my phone?  

Richard

Community Legend

1046 Views

2 replies

0 likes

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iPad 2 Battery Drained Plugged In

i have my ipad2 hooked up to speakers playing spotify in the office as it's plugged into the wall. by mid day the ipad dies. i'm not running any other apps in background, location service is off, notifications are off, only things running are spotify...

Newbie

i have my ipad2 hooked up to speakers playing spotify in the office as it's plugged into the wall. by mid day the ipad dies. i'm not running any other apps in background, location service is off, not...

822 Views

0 replies

0 likes

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Solved!! App doesn't recognize my Premium account on my iPhone

Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account. I can log in on the app, search music, but when I press a song, I get a new screen that says it's Premiu...

Casual Listener

Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.   I can log in on the app, search music, but w...

David

Spotify Legend

29146 Views

83 replies

6 likes

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  • 6 likes

Spotify on Iphone does not work anymore.

hi there when I try to play a song on spotify it does not work anymore. I think that the point is that Itunes is still on. For example when I listen to the music with headphones on spotify, I push the botton on the headphones cable and the song on It...

Casual Listener

hi there when I try to play a song on spotify it does not work anymore. I think that the point is that Itunes is still on. For example when I listen to the music with headphones on spotify, I push th...

Albctna

Casual Listener

890 Views

2 replies

0 likes

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Block playlist with inappropriate title

There is a playlist appearing in the "top playlists near you" section on the front page of the iPad app with a title that is not suitable for my children to see - "Sh*t that gets me pumped". There doesn't seem to be an easy way to block or hide this ...

Newbie

There is a playlist appearing in the "top playlists near you" section on the front page of the iPad app with a title that is not suitable for my children to see - "Sh*t that gets me pumped".  ...

375 Views

0 replies

1 likes

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Playback Error

The title track from Coheed and Cambria's album, In Keeping Secrets of Silent Earth: 3, is giving me an error right before the opening riff comes back at the end of the song. Is it just me or is this something Spotify needs to fix? For anyone familia...

Visitor

The title track from Coheed and Cambria's album, In Keeping Secrets of Silent Earth: 3, is giving me an error right before the opening riff comes back at the end of the song. Is it just me or is this...

user-removed

Not applicable

1054 Views

2 replies

0 likes

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Spotify app won't install on my iPhone 1 running iOS 3.1.3

Hi, I restored my iPhone 1, the 2G version, with iOS 3.1.3. Now I cannot install the Spotify App. I select it in iTunes, hit sync and then the tick box disappears and the App is not installed. I have also tried the App Store on the iPhone but here th...

Newbie

Hi,   I restored my iPhone 1, the 2G version, with iOS 3.1.3. Now I cannot install the Spotify App. I select it in iTunes, hit sync and then the tick box disappears and the App is not instal...

1084 Views

0 replies

0 likes

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iPad app crash on Search, repeats 3 times then work again on fourth.

Hey Spotify! I have the 3:rd gen iPad 3G 64GB running 5.1.1 and jailbroken, Spotify version 0.5.2.374.g2c5b1077 and also an iPad 2 3G 16GB, running 5.1.1 and jailbroken, same version of Spotify. I've uninstalled all music related tweaks, rebooted, re...

Newbie

Hey Spotify! I have the 3:rd gen iPad 3G 64GB running 5.1.1 and jailbroken, Spotify version 0.5.2.374.g2c5b1077 and also an iPad 2 3G 16GB, running 5.1.1 and jailbroken, same version of Spotify. I'v...

600 Views

0 replies

0 likes

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sync iPhone without WiFi?

hello spotify-users, is there a possibility to sync my iPhone with Spotify without WiFi?! I mean I have only internet per cabel and portable internet stick!

Casual Listener

hello spotify-users, is there a possibility to sync my iPhone with Spotify without WiFi?! I mean I have only internet per cabel and portable internet stick!

752 Views

0 replies

0 likes

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Restore local files

When I first got my spotify user a couple of weeks ago, I didn't understand much, and I managed to delete all the "local files".. Now I realize that it would be very nice to have them on spotify so I won't have to switch between itunes and spotify al...

Newbie

When I first got my spotify user a couple of weeks ago, I didn't understand much, and I managed to delete all the "local files".. Now I realize that it would be very nice to have them on spotify so I...

447 Views

0 replies

0 likes

  • 447 Views
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iPad Sync

Hi, I installed the Spotify App on my iPad 3 and thought it was brilliant. So I created a playlist and downloaded a load of music (6Gb or so) for later use. After the 48 hour initial period expired I found I could no longer play any of the stuff I ha...

Casual Listener

Hi,   I installed the Spotify App on my iPad 3 and thought it was brilliant.  So I created a playlist and downloaded a load of music (6Gb or so) for later use.  After the 48 hour i...

ashley_madden

Casual Listener

997 Views

2 replies

0 likes

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  • 2 replies
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