Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242722 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125934 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452141 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307928 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
IMG_6909.jpeg PlanPremiumCountryPolandDevice(iPhone 13)Operating System(iOS 18.7.2.) My Question or IssueProblems with the Spotify Application in the CIS countries. For several days I have been faced with the problem of listening to songs. The music ...
IMG_6909.jpeg Plan Premium Country Poland Device (iPhone 13) Operating System (iOS 18.7.2.) My Question or Issue Problems with the Spotify Application in the CIS countries. ...
Moderator
162 Views
6 replies
0 likes
I can't join a jam but others can join my jam. And yes, I have logged out and logged back in. I've also uninstalled and reinstalled the app. And I don't use an add blocker. And it doesn't work on other devices either. And nothing helped
I can't join a jam but others can join my jam. And yes, I have logged out and logged back in. I've also uninstalled and reinstalled the app. And I don't use an add blocker. And it doesn't work on oth...
Moderator
20665 Views
8 replies
0 likes
Plan Premium Country Uk Device IPhone 12 Pro Operating System (iOS 26 My Question or Issue in the search site I can access every tab but the Discover one which just keeps saying there a problem even on retry. Been like this for weeks. I wasted over a...
Plan Premium Country Uk Device IPhone 12 Pro Operating System (iOS 26 My Question or Issue in the search site I can access every tab but the Discover one which jus...
Casual Listener
187 Views
6 replies
0 likes
Plan: PremiumCountry: USADevice: iPhone 15 Pro, Airpods Pro 2Operating System: iOS 18.3 (iPhone) My Question or IssueWhen I'm listening to Spotify using my airpods, I will experience an issue where the playback (music/podcast) will randomly pause (it...
Plan: Premium Country: USA Device: iPhone 15 Pro, Airpods Pro 2 Operating System: iOS 18.3 (iPhone) My Question or Issue When I'm listening to Spotify using my airpod...
Visitor
1155 Views
2 replies
0 likes
Hi folks, I have an interesting issue on on my iOS devices. Whenever I play music via Spotify Connect on my SONOS System or via generic bluetooth, Spotify seems to silence my notification sounds. This leads to missing every notification while listeni...
Hi folks, I have an interesting issue on on my iOS devices. Whenever I play music via Spotify Connect on my SONOS System or via generic bluetooth, Spotify seems to silence my notification so...
Visitor
23369 Views
47 replies
8 likes
PlanPremiumCountryPhilippinesDeviceiPhone 7+Operating SystemiOS 13.3.1My IssueI am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off because I can't change the streaming quality and/or turn on the canvas...
Plan Premium Country Philippines Device iPhone 7+ Operating System iOS 13.3.1 My Issue I am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off...
Visitor
65448 Views
21 replies
2 likes
Plan Premium Country UK Device IPHONE Operating System IOS 26.5 My Question or Issue The layout of the Charts section has changed as you have to scroll each country horizontally and alphabetically for Weekly and Daily Song Charts. But I can’t go furt...
Plan Premium Country UK Device IPHONE Operating System IOS 26.5 My Question or Issue The layout of the Charts section has changed as you have to scroll each country h...
Moderator
220 Views
3 replies
0 likes
PlanFreeCountryThe BahamasDeviceiPhone XROperating SystemiOS 15.2.1 My Question or IssueI have been trying to watch a podcast(JRE) but only the audio plays and I see no option for video. I have done a clean reinstall and check all settings and set th...
Plan Free Country The Bahamas Device iPhone XR Operating System iOS 15.2.1 My Question or Issue I have been trying to watch a podcast(JRE) but only the audio plays and I see no optio...
Visitor
93640 Views
23 replies
1 likes
PlanPremiumDevice(iPhone 12 Pro)Operating System(iOS 17.3.1) My Question or IssueHi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently when randomly, the Airplay feature on my iPhone decided to display the ...
Plan Premium Device (iPhone 12 Pro) Operating System (iOS 17.3.1) My Question or Issue Hi there, I've been using Spotify since April of 2024 and I haven't had any issues until recently...
Newbie
8677 Views
23 replies
6 likes
Hey,so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a second. If I just disconnect a speaker and play it wit...
Hey, so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a s...
Visitor
25087 Views
30 replies
0 likes
UPDATE It took some time, but it IS working now Really hope that Spotify has found a longterm solution and hooefully it is nit just a councidence or short revival PlanPremiumCountryNetherlandsDeviceIphone SE 2020Operating SystemiOs latest My Question...
UPDATE It took some time, but it IS working now😃 Really hope that Spotify has found a longterm solution and hooefully it is nit just a councidence or short revival 😌 Plan Premium...
Casual Listener
9609 Views
45 replies
5 likes
PlanPremiumDeviceiPhone 15Operating SystemiOS 26.5.2My Question or IssueShuffle on iOS removes duplicate songs from my playlist. The playlist has 40 entries (10 duplicates), but shuffle only plays the 30 unique songs. When shuffle is off, all 40 song...
Plan Premium Device iPhone 15 Operating System iOS 26.5.2 My Question or Issue Shuffle on iOS removes duplicate songs from my playlist. The playlist has 40 entries (10 duplicates), but shuffle...
Spotify Star
183 Views
2 replies
1 likes
PlanFreeCountryunited statesDeviceiPhone xOperatingios 13.3My Question or Issuespotify made a big deal about removing the skip limit on its free accounts for mobile instead of just desktop. i was enjoying it just fine, but now they seemed to have rem...
Plan Free Country united states Device iPhone x Operating ios 13.3 My Question or Issue spotify made a big deal about removing the skip limit on its free accounts for mobile instead of just ...
Visitor
70889 Views
4 replies
0 likes
Bumping this because the "feature" decides for me to auto play a song someone shares in iMessage when I never clicked on the link they send. It's really annoying because I'm already using Spotify and it decides to auto open Spotify Messages and autop...
Bumping this because the "feature" decides for me to auto play a song someone shares in iMessage when I never clicked on the link they send. It's really annoying because I'm already using Spotify and...
Moderator
144 Views
1 replies
0 likes
iPhone 12, Premium, Spain. In Recent searches, when using Spotify Connect, the first tap restarts the current song. I need to tap twice to play the selected song. It does not happen from albums or playlists. Reinstalled app and restarted devices.
iPhone 12, Premium, Spain. In Recent searches, when using Spotify Connect, the first tap restarts the current song. I need to tap twice to play the selected song. It does not happen from albums or pl...
Spotify Star
61 Views
1 replies
0 likes
PlanPremiumCountryItalyDeviceiPad Pro 2024Operating SystemiPad OS 17.5 My Question or IssuePiP option, despite being enabled in the Spotify settings is not working.
Plan Premium Country Italy Device iPad Pro 2024 Operating System iPad OS 17.5 My Question or Issue PiP option, despite being enabled in the Spotify settings is not working.
Visitor
1478 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 16 +Operating SystemiOS 26.2.1 My Question or IssueMy Spotify account has been stuck in offline mode for about a month now and it is only on my cell phone. It will work on my tv, iPad, and laptop with no issue of con...
Plan Premium Country USA Device iPhone 16 + Operating System iOS 26.2.1 My Question or Issue My Spotify account has been stuck in offline mode for about a month now and it is only on...
Visitor
2793 Views
6 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 12 ProOperating SystemiOS 26 My Question or IssueI’ve noticed that the Spotify widget doesn’t tint properly on iOS26. I looks every weird and I think this might be a glitch because I’ve seen some other Spotify us...
Plan Premium Country Germany Device iPhone 12 Pro Operating System iOS 26 My Question or Issue I’ve noticed that the Spotify widget doesn’t tint properly on iOS26. I looks every weir...
Regular
398 Views
7 replies
0 likes
PlanPremiumCountryUK Device(iPhone 12, Macbook Pro Mid 2015, Sonos Play5, Play1, Playbase) My Question or IssueSo, I've added a few tracks from a local file server location into a playlist. I can play the tracks without issue on my phone and on my Ma...
Plan Premium Country UK Device (iPhone 12, Macbook Pro Mid 2015, Sonos Play5, Play1, Playbase) My Question or Issue So, I've added a few tracks from a local file server locatio...
Regular
2598 Views
3 replies
0 likes
PlanPremiumCountryUAEDevice(iPad Pro 1st Gen)Operating System(iPadOS 16.7.2) My Question or IssueEver since the reels where moved to the home screen, there are very ugly empty spaces on both sides of the screen in landscape mode (the only mode I use ...
Plan Premium Country UAE Device (iPad Pro 1st Gen) Operating System (iPadOS 16.7.2) My Question or Issue Ever since the reels where moved to the home screen, there are very u...
Newbie
536 Views
1 replies
1 likes
