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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43859 Views

44 replies

10 likes

  • 43859 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109418 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1665 Views

0 replies

0 likes

iOS
  • 1665 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302015 Views

62 replies

16 likes

  • 302015 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127969 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution App non stop Crashing

PlanPremiumCountryAustraliaOperating SystemiOS My Question or IssueFor the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unable to use any settings from within the app due to this to fix any issue, ...

Casual Listener

Plan Premium Country Australia Operating System iOS   My Question or Issue For the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unabl...

Joan

Moderator

437 Views

10 replies

2 likes

  • 437 Views
  • 10 replies
  • 2 likes

Superuser Contribution Spotify isn‘t working in my browser

Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 18.5) it isn‘t working. Does somebody know how to fi...

Casual Listener

Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 1...

Hellblazer1_

Casual Listener

3585 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Superuser Contribution Incorrect Liked Songs count in Add to Playlist menu

Hi,I found a reproducible UI inconsistency regarding Liked Songs on iOS.My actual Liked Songs library contains more than 10,300 tracks. The library itself works correctly and new liked songs are still being added normally.However, inside the “Add to ...

Casual Listener

Hi, I found a reproducible UI inconsistency regarding Liked Songs on iOS. My actual Liked Songs library contains more than 10,300 tracks. The library itself works correctly and new liked songs are ...

Paula_Vi

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

I have a new iOS device that I need to download songs to but I am being asked to remove a device fir

PlanFamilyCountryUKDeviceiPhone 17 ProOperating SystemiOS My Question or IssueI have a new iOS device that I need to download songs to but I am being asked to remove a device first that I no longer have access to. Where do I locate this device to rem...

Visitor

Plan Family Country UK Device iPhone 17 Pro Operating System iOS   My Question or Issue I have a new iOS device that I need to download songs to but I am being asked to remove a device...

Amay

Spotify Star

963 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify ignores IOS App Limit

PlanPremium Family CountryAustria DeviceSon´s Device: Iphone SE 2022 My (parent) Device: Iphone 15 pro Operating SystemIOS 26.5 on both devicesLink to related Post on Apple Support Communityhttps://communities.apple.com/de/thread/256297872?answerId=2...

Casual Listener

Plan Premium Family   Country Austria   Device Son´s Device: Iphone SE 2022  My (parent) Device: Iphone 15 pro   Operating System IOS 26.5 on both devices Link to re...

OscarDC

Moderator

713 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Google alarm automation DISABLES shuffle on selected playlist

Have setup an alarm through google home to play a playlist. Despite having the playlist set to shuffle the playlist DISABLES shuffle and plays the first song in the playlist. I have premuim spotify, using iOS17.5.1 and google home connected to a leno...

Visitor

Have setup an alarm through google home to play a playlist. Despite having the playlist set to shuffle the playlist DISABLES shuffle and plays the first song in the playlist. I have premuim spotify, ...

peter89jean

Newbie

657 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify skips songs when entering address in CarPlay

Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.

Visitor

Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.

monika532lara

Newbie

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

New update with “saved in” ruined making playlists

The latest iOS Spotify update for iPhone is horrible in making playlists. This just started yesterday but was fine the day before and I don’t have automatic updates set to on. The app now has a separate section when creating playlists called “Saved I...

Music Fan

The latest iOS Spotify update for iPhone is horrible in making playlists. This just started yesterday but was fine the day before and I don’t have automatic updates set to on. The app now has a separ...

moana75sin

Newbie

1666 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No audio after WhatsApp phonecall using Apple CarPlay

PlanPremium FamilyCountryID Device(iPhone 7 Plus)Operating System(iOS 15.4.1)App Version(8.7.18) My Question or IssueWhenever I am using Apple CarPlay while driving and listening to Spotify (music, podcasts or whatever), and there's a WhatsApp phone ...

Casual Listener

Plan Premium Family Country ID   Device (iPhone 7 Plus) Operating System (iOS 15.4.1) App Version (8.7.18)   My Question or Issue Whenever I am using Apple CarPlay while drivin...

doztr3-5d_80s

Newbie

9693 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Car Play Not Recognizing Liked Songs

I see an issue when my iPhone 13 Pro is hooked up via USB to my 2020 Subaru Outback - if I ask Siri to shuffle my songs, she will, but the little "plus" on the song won't be checked, as if I didn't have the song saved - but it is already saved if Sir...

Newbie

I see an issue when my iPhone 13 Pro is hooked up via USB to my 2020 Subaru Outback - if I ask Siri to shuffle my songs, she will, but the little "plus" on the song won't be checked, as if I didn't h...

marie699wood

Newbie

738 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Glitchy scrolling when adding song to playlists

Plan/PremiumCountryUSA Device(iPhone 15 Operating System My Question or IssueWhen I go to add a song to playlist on the app my screen glitches through all my playlists when I try to scroll through them. It doesn’t scroll cleanly so I can’t add songs ...

Newbie

Plan /Premium Country USA  Device (iPhone 15  Operating System     My Question or Issue When I go to add a song to playlist on the app my screen glitches through all my ...

AlejaR

Moderator

668 Views

3 replies

2 likes

  • 668 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Regarding the Mix interface on iOS - Waveform colour...

13 Pro Max12 Pro Max:I’m having an issue with the waveform display. Both of my phones are running iOS 26.3.1, but the iPhone 12 Pro Max shows a coloured waveform while the iPhone 13 Pro Max only shows it in grey.I’ve already tried every accessibility...

Casual Listener

13 Pro Max 12 Pro Max: I’m having an issue with the waveform display. Both of my phones are running iOS 26.3.1, but the iPhone 12 Pro Max shows a coloured waveform while the iPhone 13 Pro Max only ...

CatalineWen

Casual Listener

869 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Spotify disconnects from bluetooth when open and changes playlists

PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...

Newbie

  Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months   had car for 4/5 y...

ChrisL24

Casual Listener

3862 Views

12 replies

2 likes

  • 3862 Views
  • 12 replies
  • 2 likes

Superuser Contribution Spotify stops playing after 1 second when connected to bluetooth speaker

Hey,so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a second. If I just disconnect a speaker and play it wit...

Casual Listener

Hey, so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a s...

Rolandtopf

Visitor

23495 Views

29 replies

0 likes

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  • 29 replies
  • 0 likes

How to disable videos on homepage,specifically Videos from your top artist

How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you don't click on them. Even if you turn off canvas they...

Visitor

How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you do...

roadcore

Casual Listener

3357 Views

7 replies

3 likes

  • 3357 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify Messages

Spotify messages doesnt show on my devices. It has never appeared on my account and I want to use the feature.PlanPremium CountryPakistan DeviceiPhone 14 proOperating SystemiOS 26.4.2 My Question or IssueNo spotify messages

Visitor

Spotify messages doesnt show on my devices. It has never appeared on my account and I want to use the feature. Plan Premium  Country Pakistan  Device iPhone 14 pro Operating System ...

OscarDC

Moderator

124 Views

1 replies

0 likes

  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Something went wrong” error on the home screen.

Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’ve restarted my phone/the app several times to no ef...

Newbie

Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’v...

hjp1978

Newbie

21002 Views

46 replies

34 likes

  • 21002 Views
  • 46 replies
  • 34 likes

Superuser Contribution New ipad “experience” is horrible.

PlanPremium CountryNZDeviceiPad Operating System17.5 My Question or IssueFirst you send me emails threatening to cut me off from my account if I don’t upgrade your app. Then I upgrade and get this horrible new version that you expect me to beta test ...

Roadie

Plan Premium  Country NZ Device iPad  Operating System 17.5   My Question or Issue First you send me emails threatening to cut me off from my account if I don’t upgrade your ...

h4040

Roadie

317 Views

2 replies

2 likes

  • 317 Views
  • 2 replies
  • 2 likes

Superuser Contribution Cant listen to music without premium

PlanFreeCountryCaribbean NetherlandsDeviceiPhone 13Operating System(iOS 18.5)My Question or IssueI recently canceled my spotify subscription because I got a free trial for apple music. When I came back to save an album (now using spotify free) I was ...

Casual Listener

  Plan Free Country Caribbean Netherlands Device iPhone 13 Operating System (iOS 18.5) My Question or Issue I recently canceled my spotify subscription because I got a free trial for a...

Maria

Moderator

6197 Views

13 replies

1 likes

  • 6197 Views
  • 13 replies
  • 1 likes

Solved!! iOS app crashing when viewing listening stats.

PlanFreeCountryAustraliaDevice9th Generation iPadOperating SystemiOS 18.7.8 My Question or IssueHello.I check my listening stats frequently, as I find them interesting to look at and go through. However, within the past 2 days, I have experienced som...

Casual Listener

Plan Free Country Australia Device 9th Generation iPad Operating System iOS 18.7.8   My Question or Issue Hello. I check my listening stats frequently, as I find them interesting to l...

Billy-J

Spotify Star

334 Views

3 replies

1 likes

  • 334 Views
  • 3 replies
  • 1 likes