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2 Problems: Invisibility & Wrong Most played Music

2 Problems: Invisibility & Wrong Most played Music

Hello together and thank you in advance 🙂
First I have the problem that a few of my Playlist wont show in my profile, despite being public and I don't know how to solve this problem.
Secondly, there's like three musicians, which appear as my most listened music this month, which I've never heard, and in case that happened randomly it must have happened like very much and often, as I listen to lots of music. It's all music I don't know, some even have less than 1000 clicks on their most played song and it's not close to any other genre I would normally listen to. I just changed Passwords and logged myself off of every device. So was I maybe hacked?
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3 Replies

Hey @Paulipop,

 

Thanks for posting in the Community.

 

Could you share links to the playlists you mentioned so we can have a look?

 

Your account may have been compromised, yes. Here is a handy guide on how to secure it for the future.

 

Keep us posted,

 

Cheers!

DianModerator
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Thank you for your answer.
Okey, so Ive found out why they were not showing in my profile, apparently there's another option "add to profile" and not only making them public. Did not have to do this extra step before 🙂

The second thing is really annoying, as now a few more musicians which I've never listened to appeared in my Most played feed. I hope that's just updated from before my password change and not the current thing, which must have happened yesterday. 

Hi there @Paulipop,

 

Thanks for the post.

 

Glad to hear that adding the playlists to your profile worked. 

 

About the music - listen to your favorite artists and songs and your most played music should update automatically after some time 🙂

 

If it doesn't and you still get recommendations like that, reach out to us again and we'll investigate why this keeps on happening.

 

Cheers.

AlexModerator
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