2016 Wrapped

[acuraintegurl]

I forgot to change my e-mail, I just changed it. Where can I see my year in music now?

[MattSuda]

@katherinee94

Spotify did not put out information about the email settings prior to. I agree I think there should be some notification to let users know.

[MattSuda]

I understand everyone is dissapointed. I have the same problem too.

I had my email setting setup but I still did not get an email. 

I have been told Spotify is looking through the feedback that has been posted here in the community.

[jake_stenger]

Like many others, I choose not to recieve constant email updates from every company that I do business with, and Spotify was no exception. The Year in Review was one of the features that made me get Spotify Premium last year. But now without warning I won't be able to recieve it because I'm not signed up for emails? If Spotify's quality stayed the same, I would be content. But this year, lyrics left desktop, podcasts and videos still aren't available on the iPad, and now I can't access a feature I was looking forward to all year? Wow.

[hmg134]

I am having the exact same problem! Can y'all resend the email? 

[hmg134]

Since my email was deactivated, Spotify wouldn't have even been able to send the email to me. So will they try again with the new email? 

I've been looking forward to this for months to see my 2016 overview. I'm incredibly disappointed that I might not be able to. 

[Vaaaneeesssaaa]

I didn't received nothing 😞

[wenaldy]

This is laughably unprofessional coming from the company as big as Spotify. Well, looks like we have to wait for another year 😁

[MattSuda · Accepted solution]

I have now opted into News & Offers email notifications. Can you send me my email?

Due to the popularity of this campaign, we’re looking into sending more emails towards the end of next week to those who have opted in more recently. We’d strongly recommend opting into News & Offers email notifications here before Sunday, December 18th, 12:01 AM EST, and ensuring the email address on your account (here) is valid with proper spelling. Please note that due to the reasons specified above, we cannot guarantee that you will receive the email.

https://community.spotify.com/t5/Accounts-and-Subscriptions/Year-in-Music-2016/m-p/1529069#M244520

[Ctruj030]

This is very strange to me, because my email notification has always been checked off and I have gotten emails all throughout the year. I even got an email for my October listening stats, but still no email for my 2016 year round stats.

I really, really hope that this will be resolved soon, it seems that I'm not getting this email and I have no idea why. 

[Mondelfe]

I've totally missed the last date as mentioned in you recommendation. I'm actually not looking around in the community that often and therefore didn't no a thing about the changes regarding Year in Music.

I would love to still get my Wrapped Up 2016 email. Is there a chance that it will be sent out again? Or can I somehow "order" the email? Or do I miss it, just because I didn't ask the community any sooner?

[Angelemd]

i have had my email notifs on for more than a year. i was really excited for this years year in music but i still haven't got an email. where dit it go wrong? its not in the spam folder

[mariafabulosa]

Hey there. Just curious, a tad disappointed, but still curious. My Notification settings have always been active. I've gotten them as activated (and hopping mad, smile) quite some time ago. How come I didn't receive the email as well? Thanks. 🙂  I was able to follow the personal playlist of top picks though. If you have any news, just let me know. It's quite a mystery.