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Hello Spotify,

 

im getting charged for Premium even tho i canceld my Premium like Months ago, im 100% sure i went trough the Cancelations procedure and got a Confirmation. Please overview my Account and refund me. 

 

Dont get confused by the fact that i canceld my premium like 10mins ago one more time, just to make sure everything is set up now.

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1 Reply

Hey @quitedecentjw

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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