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Account compromised

Account compromised

Someone has compromised my account. They got in, changed the PW, email, and profile information BUT have left my phone number on file. THE EMAIL FOR IT SAYS SPOTY SELLER. I'm concerned that my access to the account is running on borrowed time and that my banking info is going to be compromised

 

I'm still logged in on my devices so I can use the service but now I'm too scared to. 

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3 Replies

Hi @9h57k8-q_q0pn

Thank you for reaching out here in the Community!

Make sure to follow the steps provided in this support article. Since you're email has been changed, go straight to step 2. 

 

I hope it helps! 

Hi there. Sorry to hear about that. I suggest following the steps here then contact Customer Support afterwards.

Hey @9h57k8-q_q0pn,

 

Just jumping in to add something.

 

In addition to what @Emilia_8 suggested, it'd be great for you to bookmark this support page article since it features some essential info regarding how to keep the safety of your account up-to-date.

 

Hope you'll find this useful. We'll keep an eye on your reply in case there's anything else we can help with!

Mario Moderator
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