Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account hacked

Account hacked

Hi, 

 

I currently pay for spotify premium and my account was hacked earlier today. I was able to change the password and disconnect all devices (except my own that i have since reconnected), but all my playlists and "recently listened too" have been over run by Latino music. I have since resotred my playlists, but if support could advise me whether or not they could restore my account to what it was yesterday I would be very greatful.

 

Kind Regards

Reply
1 Reply

Hey there! Welcome to the community!

 

Glad you got access to your account back! 🙂 You can contact someone from Spotify using this form, then he/she can take a look backstage! Someone will get back to you within 48 hours.

 

Have a nice day and keep on rockin'! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random