Account hacked?

[de3y_tvq-1ka]

Plan

Premium for family

Country

Philippines

My Question or Issue

I'm seeing "recently played" playlists I don't recognize on my home, russian and chinese/japanese songs (not sure), I already changed the password weeks ago, and the activity is still going on.

I signed out everywhere now, and while checking out my members page (since I'm a premium for family subscriber) I found an unrecognized email registered as my family member.

As far as I know you can only add members in your family if it's proven that you're living in the same address right? Will the system also notify me if a member is added or if my account is logged in from somewhere spotify is not familiar with and tag it as a suspicious activity?

How likely that I am hacked? What do you guys think?

[Billy-J · Accepted solution]

Hey @de3y_tvq-1ka, thanks for reaching out! 

Sorry to hear that you think someone gained access to your Spotify account. I'd recommend checking out this support article for more info and the next steps to take.

Have a great day!