Help Wizard

Step 1


Account is missed

Account is missed




Russia, changed to USA

My Question or Issue

Did my account banned? I was thrown out of all devices. Unable to login.
Password reset doesn't work either, writes: "We did not find such a user or such an email address in Spotify."

1 Reply

Hey @stepidone ,


Welcome to the Community 🙂

In this case, I recommend that you try using all email addresses you might've used to sign up for Spotify.


An account can also be created through Apple, Google, and Facebook, so you can try these alternatives too.


Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts