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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vikost
  • Visitor
  • 223149 Views
  • 732 replies
  • 70 likes
  • Account
  • 223149 Views
  • 732 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111823 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111823 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58816 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58816 Views
  • 61 replies
  • 8 likes

Solved!!Superuser Contribution cannot access my premium account

my Iphone 6 was broken, therefore I am using another I phone 6 with my old (same) SIM card now. I downloaded the spotify app and logged in.However it says I am using spotify free instead of premium and I do not see my playlists etc. I am still paying...

  • Casual Listener
  • my Iphone 6 was broken, therefore I am using another I phone 6 with my old (same) SIM card now. I downloaded the spotify app and logged in. However it says I am using spotify free instead of premium...
  • Peter
  • Spotify Legend
  • 649 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 649 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dúvida sobre cobrança

Boa noite!Estou com algumas dúvidas em relação aos pagamentos mensais. Notei que na fatura de setembro houve uma cobrança em USD dia 11/09 que foi reembolsada no mesmo mês. Agora, na fatura de outubro, há 3 cobranças de Spotify:11/09 - R$ 16,90 (que ...

  • Casual Listener
  • Boa noite! Estou com algumas dúvidas em relação aos pagamentos mensais.  Notei que na fatura de setembro houve uma cobrança em USD dia 11/09 que foi reembolsada no mesmo mês.  Agora, na ...
  • Peter
  • Spotify Legend
  • 546 Views
  • 3 replies
  • 0 likes
  • Account
  • 546 Views
  • 3 replies
  • 0 likes

Solved!! my spotify username does not appear in the search results if I or others try to search for it

my spotify username does not appear in the search results if I or others try to search for it in the search bar.How is it possible?

  • Composer
  • my spotify username does not appear in the search results if I or others try to search for it in the search bar. How is it possible?
  • Billy-J
  • Spotify Star
  • 644 Views
  • 3 replies
  • 0 likes
  • Account
  • 644 Views
  • 3 replies
  • 0 likes

I redeemed Google Home Mini promotion but went to wrong address

I had the device sent but it was returned because I moved recently and Google store didnt update my address. So the device was sent back. I contacted their support and they said to contact Spotify support to get a new redeem code and they can send me...

  • Visitor
  • I had the device sent but it was returned because I moved recently and Google store didnt update my address. So the device was sent back. I contacted their support and they said to contact Spotify su...
  • Billy-J
  • Spotify Star
  • 522 Views
  • 1 replies
  • 0 likes
  • Premium
  • 522 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for artist page not connected to track and has stopped updating streams

PlanPremiumNorway Device(iPhone 11, Mac Pro late 2013)Operating System(iOS 13.2, OSX 10.14.6) Hi! My artist page hasn't updated streams for the last 5 days. It also doesn't seem to be connected to the track (?). When I go to my artist profile from my...

  • Casual Listener
  • Plan Premium Norway   Device (iPhone 11, Mac Pro late 2013) Operating System (iOS 13.2, OSX 10.14.6)   Hi! My artist page hasn't updated streams for the last 5 days. It also doesn'...
  • anders99
  • Casual Listener
  • 430 Views
  • 2 replies
  • 0 likes
  • Premium
  • 430 Views
  • 2 replies
  • 0 likes

Solved!! Name and Profile picture vanished

In my spotify account only the combination of numbers is displayed as username and no profile picture although there is an active connection to my Facebook account. Separating the accounts on Facebook as well as on Spotify and finally reconnecting th...

  • Casual Listener
  •   In my spotify account only the combination of numbers is displayed as username and no profile picture although there is an active connection to my Facebook account. Separating the accounts on...
  • OneByBoo
  • Community Legend
  • 437 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 437 Views
  • 3 replies
  • 0 likes

You discovered premium feature!

PlanStudent PremiumCountryUSADeviceSamsung wide 3Operating SystemAndroid My Question or IssueHello, I was able to play and download songs, but there are some playlist I can't play at all. And the message pops up as 'You found premium features' I clea...

  • Casual Listener
  •   Plan Student Premium Country USA Device Samsung wide 3 Operating System Android   My Question or Issue Hello,  I was able to play and download songs, but there are some p...
  • Tchai
  • Casual Listener
  • 764 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 764 Views
  • 4 replies
  • 0 likes

Problema com o pagamento usando a função débito do Nubank

Olá,tentei diversas vezes assinar o spotify premium (family) com meu cartao Nubank (débito) e sempre da falha no pagamento. Já atualizei todos os meus dados, conferi os mesmo.

  • Visitor
  • Olá, tentei diversas vezes assinar o spotify premium (family) com meu cartao Nubank (débito) e sempre da falha no pagamento. Já atualizei todos os meus dados, conferi os mesmo.
  • Jose_M
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • Premium
  • 437 Views
  • 1 replies
  • 0 likes

I have to re-create a new account on account of disconnecting Facebook... Jeezus!

How can I transfer every-thing over to the other account, local files, playlists, rewind, etc? Is it even possible for a smooth transfer like that? I find it hard to bring myself to doing this given i have had this account for years now. Will it alwa...

  • Casual Listener
  • How can I transfer every-thing over to the other account, local files, playlists, rewind, etc? Is it even possible for a smooth transfer like that? I find it hard to bring myself to doing this given ...
  • Jose_M
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

ACCOUNT HACKED

So i have a week password and today i was hacked, but a already send a mensage to support.. I wanna know if my information like credit card if they are safey

  • Visitor
  • So i have a week password and today i was hacked, but a already send a mensage to support.. I wanna know if my information like credit card if they are safey
  • OneByBoo
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
    Subscription
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do ideas need to be approved to be seen?

I posted an idea and it is not visible to friends who want to upvote it? Why is that? Is there an idea post approval system or is it a glitch with my post. This is the post that nobody can see. https://community.spotify.com/t5/Idea-Submissions/All-Pl...

  • Regular
  • I posted an idea and it is not visible to friends who want to upvote it? Why is that?    Is there an idea post approval system or is it a glitch with my post.   This is the post th...
  • Katerina
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Other
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing informations in the artist "about" section anymore

Hello everyone,one of the most interesting spotify tool is the "informations" page of any artist, which normally shows the number of listeners per month, followers e distribution of listeners between cities and playlists. It's about a month now that ...

  • Casual Listener
  • Hello everyone, one of the most interesting spotify tool is the "informations" page of any artist, which normally shows the number of listeners per month, followers e distribution of listeners betwe...
  • danoleman
  • Newbie
  • 1303 Views
  • 3 replies
  • 0 likes
  • Other
  • 1303 Views
  • 3 replies
  • 0 likes

Display name not showing or something

So I just made an account like, 5 minutes ago with my email and set a display name as sleepyeevee. It completely ignored that name and gave me the garble username that can't be changed. I can't even look at my display name it's like I don't have one ...

  • Visitor
  • So I just made an account like, 5 minutes ago with my email and set a display name as sleepyeevee. It completely ignored that name and gave me the garble username that can't be changed. I can't even ...
  • FunkyMe
  • Visitor
  • 815 Views
  • 6 replies
  • 1 likes
  • Account
  • 815 Views
  • 6 replies
  • 1 likes

Solved!! Change email

PlanPremiumCountryUKDevice(iPhone X, Macbook Pro 2015)Operating System(iOS 10, Android Oreo, Windows 10) My Question or IssueI've been using Spotify for several years and I was looking at my account recently and noticed my email address is still assi...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone X, Macbook Pro 2015) Operating System (iOS 10, Android Oreo, Windows 10)   My Question or Issue I've been using Spotify for several years an...
  • Emilia_8
  • Spotify Star
  • 647 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 647 Views
  • 3 replies
  • 0 likes

Some tracks black (not Grey) not available

Plan HuFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueVarious black tracks not available

  • Visitor
  • Plan Hu Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Vari...
  • Luan
  • Spotify Star
  • 749 Views
  • 5 replies
  • 0 likes
  • Premium
  • 749 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to Change Profile Picture

PlanFreeCountryUnited StatesDeviceDell Inspiron 3668 DesktopOperating SystemWindows 10 My Question or IssueI'm trying to change my profile picture, but whenever I go to my profile and hover over my icon, no "change" button shows up. As well, I've tri...

  • Casual Listener
  • Plan Free Country United States Device Dell Inspiron 3668 Desktop Operating System Windows 10   My Question or Issue I'm trying to change my profile picture, but whenever I go to my pr...
  • Katerina
  • Spotify Legend
  • 3513 Views
  • 9 replies
  • 4 likes
  • Account
  • 3513 Views
  • 9 replies
  • 4 likes

Solved!! Charged Full Price despite still being a student.

PlanPremiumCountryCanada DeviceSamasung Galaxy S9Operating SystemAndroid My Question or Issue I have been using spotify on and off for several years. But I just realized that since I last reactivated my premium subscription, I have been paying the fu...

  • Visitor
  • Plan Premium Country Canada   Device Samasung Galaxy S9 Operating System Android   My Question or Issue   I have been using spotify on and off for several years. But I just...
  • Jacob
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 450 Views
  • 1 replies
  • 0 likes

Artists blocked without me actually blocking them

Found some new artists and wanted to listen to them, but I got the error message:"We can't play this until you allow this artist in the Spotify phone app."I have never heard of the artists before, and definetely haven't blocked them, so thought I mig...

  • Visitor
  • Found some new artists and wanted to listen to them, but I got the error message: "We can't play this until you allow this artist in the Spotify phone app." I have never heard of the artists before...
  • Luan
  • Spotify Star
  • 393 Views
  • 1 replies
  • 1 likes
  • Account
  • 393 Views
  • 1 replies
  • 1 likes

Atualizei os dados de pagamento e minha conta mudou de plano

Atualizei a os dados do meu cartão e meu plano mudou, saiu do premium família e mudou para o premium individual. NÃO SOLICITEI ESTA MUDANÇA!!! COMO FICO COM OS MEMBROS DA FAMÍLIA AGORA??

  • Visitor
  • Atualizei a os dados do meu cartão e meu plano mudou, saiu do premium família e mudou para o premium individual.  NÃO SOLICITEI ESTA MUDANÇA!!!  COMO FICO COM OS MEMBROS DA FAMÍLIA AGORA?...
  • Luan
  • Spotify Star
  • 533 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 533 Views
  • 1 replies
  • 0 likes

Solved!! How do I remove access to my account on another unit?

I have shared my Spotify account with my wife, but now she is my ex-wife and I don't want her to have access to my account anymore.I have changed password and removed the unit in offline-mode.How do I achieve my goal? PlanPremiumCountrySwedenDeviceiP...

  • Regular
  • I have shared my Spotify account with my wife, but now she is my ex-wife and I don't want her to have access to my account anymore. I have changed password and removed the unit in offline-mode. How...
  • ListenToGlobal
  • Composer
  • 3060 Views
  • 3 replies
  • 0 likes
  • Account
  • 3060 Views
  • 3 replies
  • 0 likes