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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustralia DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello, I’ve been using a family premium account...
Hey guys. I have a question that has been bothering me. So the is question does listening to a different version of a track affect your listening time for the track. I mean, for example, The Weeknd new album has two versions which are original After ...
PlanPremiumCountryCANDeviceSamsung 10My Question or IssueI want to disconnect my spotify from facebook. But for that, I need to go check my mail from the e-mail i create my facebook. Unfortunately, this e-mail doesn't exist anymore! How can I proceed...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Hi, I would like to know if there's a way to create a company account. If so, is it possible to show the company n...
I wanted to change my user name, but wasn't able to, then I noticed I was registered with my facebook account, but also had my parents email. When I disconnected it and tried vinculating it to my real email the option in preferences-social for vincul...
PlanPremiumCountryNetherlandsDeviceEvery device i play spotify on. Iphone xs max / windows 10 / webplayer ect. My Question or IssueSo the thing is when you have spotify free it shuffles everytime right? That is what i didn't want so i went and got Pr...
PlanPremiumCountryColombiaDeviceDesktopOperating SystemLinux My Question or IssueRecently when i listening my favorite classical music, someone who I don't know, start to listening some really anoying music. I just changed my password, and also sign ...
PlanFree and Premium CountryPortugalDeviceXiaomi mi5Operating SystemAndroid My Question or IssueHi there,Here's my problem,I use Spotify for a long time, but without noticing I have 2 accounts, 1 premium (*snip*) and an older one connected to Faceboo...
PlanFreeCountryAustraliaDeviceChromebook Version 80.0.3987.162Operating SystemChrome OSMy Question or IssueOk, so I have two questions.1. I really want to change my display name with something more interesting. It has just my first name and it's pret...
I am trying to log into my spotify on my mums phone. I have an account through Facebook. The problem is, that mum had an account years ago which she made through Facebook, and now it won't let us sign into anything but that. We have tried signing out...
My doughter has recently cancelled her Spotify account.After that she got an email asking her if she wanted to reactivate the account, and the activation link was valid for one week.Now the week has passed (8 days) and she wants to create a new accou...
PlanPremiumCountryBrazilDeviceNotebook and Samsung CellphoneOperating SystemWindows 10 and Android My Question or IssueI was conneting to Spotfy with my facebook, but now I want to use my email. So I tried to follow the topic (https://community.spoti...
Hello I send to my one member of my family an invitation.But whith the time, I don't know on which mail adress. Where I can find this information ? Thank a lot
I created a new account.I started a family premium YEARLY account, I got the paypal emailand I can't see family options in the account. on spotify.com/account/family I see 3 dots are loading and nothing is happensin my profil I can see, that I can us...
PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy debit card was flagged with a fraud alert and my Spotify Premium with Hulu payment was declined bec...
CountryU.S.Device(iPhone 7)Operating System(iOS 10)My Question or IssueApparently, I got an email regarding an artist that goes by the same name as me saying to get ready for a song schedule release. I am not planning to drop a song at the moment but...
PlanPremium FamilyCountryUSADeviceIphone 7 and Echo DotMy Question or IssueMy son has an echo dot and wants to link it to the Spotify account on his iphone 7 that is part of our family premium account. Where do I find his individual log-in informatio...
PlanPremiumCountryUnited StatesDevice(iPhone 7, late 2019) Operating System(iOS 13) My Question or IssueI tried to cancel my subscription and it still charged me
Hello,I have 2 issues to be clarified. First: today I changed my subscription from regular premium to the university discount.I would like to know if I have to cancel the preview subscription or it is goning to change automatically to the university ...
I submitted my first song with Distrokid on march 29th. It is now April 20th and i don't see it. Also, my artist profile is still not verifiedI just got a Premium plan too. It's probably because it's the worst timing right (Covid-19)?How long it take...