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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10013 Views
  • 3 replies
  • 9 likes
  • Security
  • 10013 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498832 Views
  • 982 replies
  • 112 likes
  • Account
  • 498832 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214605 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214605 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122902 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122902 Views
  • 72 replies
  • 12 likes

Superuser Contribution Wrong account

PlanPremiumCountryBelgium My Question or IssueI added premium for students on my wrong account, can I transfer it to the right one? When I added the premium, it was set on my e-mail (gmail) and not on my facebook account. I already cancelled the prem...

  • Newbie
  • Plan Premium Country Belgium   My Question or Issue I added premium for students on my wrong account, can I transfer it to the right one?   When I added the premium, it was set on ...
  • OscarDC
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked

After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and found that my email associated with the account had...

  • Visitor
  • After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and ...
  • Novy
  • Moderator
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Disappeared after Consolidating

after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc. will these reappear? I was told they would all combine into my one student account.

  • Visitor
  • after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc.  will these reappear? I was told they would all combine into my one student...
  • Yordan
  • Moderator
  • 282 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 282 Views
  • 2 replies
  • 0 likes

Family plan address not found!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello? Spotify support???? Anyone there? NO!I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME in the two accounts! I have spent another half an hour...

  • Newbie
  • Hello? Spotify support???? Anyone there? NO! I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME...
  • Maxim
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my account hacked

My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I stop it.

  • Visitor
  • My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I ...
  • OscarDC
  • Moderator
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing lyrics

In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see

  • Visitor
  • In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see 
  • OscarDC
  • Moderator
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you access your premium duo account when you get a new phone?

Hi,My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't log him in.PlanPremium DuoCountrySamsungOperating System...

  • Visitor
  • Hi, My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't lo...
  • Jeremy
  • Spotify Legend
  • 11384 Views
  • 1 replies
  • 0 likes
  • Login
  • 11384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add friends from facebook

PlanPremiumCountryUkraineDevicePC & iPhone 13 ProOperating SystemWindows 11 & iOS 14 My Question or IssueSpotify can't see my facebook friends when I try to link spotify and facebook nothing happens

  • Casual Listener
  •   Plan Premium Country Ukraine Device PC & iPhone 13 Pro Operating System Windows 11 & iOS 14   My Question or Issue Spotify can't see my facebook friends when I try to l...
  • OscarDC
  • Moderator
  • 804 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 804 Views
  • 1 replies
  • 0 likes

Change DOB

Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.

  • Roadie
  • Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.
  • AdamDamon
  • Spotify Star
  • 1121 Views
  • 3 replies
  • 0 likes
  • Account
  • 1121 Views
  • 3 replies
  • 0 likes

Change my email attempt...

I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could just change my original password on the original ac...

  • Visitor
  • I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could ...
  • AdamDamon
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • Other
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Setting up a Device Password

I want to deactivate my facebook because it's a distraction so I read that you can set up a device password to log on to your account if you have premium (which I do). I have the username that spotify gave me and I also received the email and clicked...

  • Newbie
  • I want to deactivate my facebook because it's a distraction so I read that you can set up a device password to log on to your account if you have premium (which I do). I have the username that spotif...
  • Alex
  • Spotify Legend
  • 12007 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 12007 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Germany to Kenya Catalogues

Hi All,I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose access to?Thank you!

  • Newbie
  • Hi All, I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose acc...
  • Luan
  • Spotify Star
  • 705 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 705 Views
  • 1 replies
  • 0 likes

Can't change password

Hello,I'm having an issue with changing my password. I accidentally misstyped when i changed my password through the password reset option a while ago and want to change my password to the one i intened, but every time i try to do so, i get an error ...

  • Newbie
  • Hello, I'm having an issue with changing my password. I accidentally misstyped when i changed my password through the password reset option a while ago and want to change my password to the one i in...
  • Luan
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • Account
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't rejoin Premium Duo

PlanPremium DuoCountrySouth AfricaDeviceHuawei P30 Pro / Huawei P30Operating SystemAndroid My Question or IssueMe and my wife are on a Premium Duo account. Her account was removed from the active members. When I sent her a new invite, she received an...

WhatsApp Image 2022-05-23 at 8.20.49 AM.jpeg
  • Newbie
  • Plan Premium Duo Country South Africa Device Huawei P30 Pro / Huawei P30 Operating System Android   My Question or Issue Me and my wife are on a Premium Duo account. Her account was re...
  • Dian
  • Spotify Legend
  • 726 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download songs

PlanPremiumCountryUSDeviceSamsung Fold 3Operating SystemAndroid My Question or IssueSo, I trade phones alot, and I just picked up a Fold 3. Went to download my songs and it says I must delete them from one of my offline devices. I do not have spotify...

  • Casual Listener
  • Plan Premium Country US Device Samsung Fold 3 Operating System Android   My Question or Issue So, I trade phones alot, and I just picked up a Fold 3. Went to download my songs and it s...
  • Yordan
  • Moderator
  • 515 Views
  • 3 replies
  • 2 likes
  • Account
  • 515 Views
  • 3 replies
  • 2 likes

Superuser Contribution Premium Account not working suddenly

After using Spotify from November as a Premium-user, since some hours a premium-use is not possible anymore. I've bought a subscription with UNIDAYS (12 months, per month 4.99€). Every month they've drawn-in their money and I didn't change anything. ...

  • Casual Listener
  • After using Spotify from November as a Premium-user, since some hours a premium-use is not possible anymore. I've bought a subscription with UNIDAYS (12 months, per month 4.99€). Every month they've ...
  • Alex
  • Spotify Legend
  • 1398 Views
  • 10 replies
  • 4 likes
  • Account
    Premium
    Subscription
  • 1398 Views
  • 10 replies
  • 4 likes

Superuser Contribution Someone using my spotify? (premium user)

Hello!Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to music right now in "main bedroom" with the cast icon.And it say...

  • Regular
  •   Hello! Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to ...
  • Kiril
  • Moderator
  • 7075 Views
  • 8 replies
  • 0 likes
  • Account
  • 7075 Views
  • 8 replies
  • 0 likes

Discover Weekly algorithm messed up - reset it?

Premium, Samsung S21, Android 12. For several months now the algorithm has appeared to be broken, or at the very least; very biased. For context: I played two Russian songs on repeat for a couple of weeks last autumn, and more than 1/3 of the tracks ...

  • Gig Goer
  • Premium, Samsung S21, Android 12.    For several months now the algorithm has appeared to be broken, or at the very least; very biased.   For context: I played two Russian songs o...
  • 776 Views
  • 0 replies
  • 3 likes
  • Account
    Other
    Premium
  • 776 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify Plus Premium

PlanPremium PlusCountry USA Devicecellphone, laptop, tablet)Operating System(Android and Windows 10) My Question or IssueWhat happened to my Spotify Plus Premium account that I was paying $2.99/month for. It started in August of 2021 and you all stop...

  • Casual Listener
  • Plan Premium Plus Country USA   Device cellphone, laptop, tablet) Operating System (Android and Windows 10)   My Question or Issue What happened to my Spotify Plus Premium account...
  • plzmayispktoemployee
  • Casual Listener
  • 824 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 824 Views
  • 2 replies
  • 0 likes

Superuser Contribution error code: access point 17 (country code)

PlanFREECountryUSADevicedesktop computer windows Operating SystemWindows 10 My Question or IssueHello im trying to log in to my spotify account but it wont let me it keeps saying that the country ive set is not the one in my profile and yet it is, i ...

  • Visitor
  •   Plan FREE Country USA Device desktop computer windows  Operating System Windows 10   My Question or Issue Hello im trying to log in to my spotify account but it wont let m...
  • Kiril
  • Moderator
  • 5442 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Login
  • 5442 Views
  • 3 replies
  • 1 likes