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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ShaunDave
  • Casual Listener
  • 201585 Views
  • 722 replies
  • 67 likes
  • Account
  • 201585 Views
  • 722 replies
  • 67 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1103382 Views
  • 118 replies
  • 106 likes
  • Account
  • 1103382 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55545 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55545 Views
  • 61 replies
  • 8 likes

Payment

My Question or IssueHad my card stolen so bank account has been temporarily frozen and payment due. Will premium be cancelled straight away or after a few days? Is there anything else I can do?

  • Visitor
  • My Question or Issue Had my card stolen so bank account has been temporarily frozen and payment due. Will premium be cancelled straight away or after a few days? Is there anything else I can do?
  • DanielTham
  • Composer
  • 680 Views
  • 2 replies
  • 1 likes
  • Account
  • 680 Views
  • 2 replies
  • 1 likes

Solved!! Can't access spotify.com - however community works

Plan - Premium FamilyCountry - AustraliaDevice - All devices - PC (Win 10 Pro) and phones/tablets via Wifi - not working unless already logged inDevice - Android 8 and 9 devices ARE working via cellular network My Question or IssueSee screenshot. I c...

  • Regular
  • Plan - Premium Family Country - Australia Device - All devices - PC (Win 10 Pro) and phones/tablets via Wifi - not working unless already logged in Device - Android 8 and 9 devices ARE w...
  • KossB
  • Roadie
  • 978 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 978 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spam

I keep posting about my account being compromised and they keep red flagging it as spam

  • Casual Listener
  • I keep posting about my account being compromised and they keep red flagging it as spam  
  • Peter
  • Spotify Legend
  • 596 Views
  • 2 replies
  • 0 likes
  • Account
  • 596 Views
  • 2 replies
  • 0 likes

Renewing student membership with payment in different country from school

PlanStudentCountryUSA My Question or IssueI'm currently taking online courses at a university in Canada but am living in the US and am only able to pay with US credit cards. How can I renew my student membership?

  • Visitor
  • Plan Student Country USA   My Question or Issue I'm currently taking online courses at a university in Canada but am living in the US and am only able to pay with US credit cards. How can ...
  • Luan
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Log in in a offline mode

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have log out on my mobile and I was at the time in a offline mode and now when I try to log...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Emilia_8
  • Spotify Star
  • 955 Views
  • 3 replies
  • 0 likes
  • Account
  • 955 Views
  • 3 replies
  • 0 likes

changing Student premium package payment method

PlanStudent Premium CountryIndonesia DeviceAsus Zenfone Max Pro M1 Operating SystemAndroid 9 My Question or IssueI am registered in a premium student package and I want to change the payment method from mobile to credit card, but how?

  • Visitor
  • Plan Student Premium   Country Indonesia   Device Asus Zenfone Max Pro M1   Operating System Android 9   My Question or Issue I am registered in a premium student pac...
  • OneByBoo
  • Community Legend
  • 662 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 662 Views
  • 1 replies
  • 0 likes

Allow change of username

I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendly at all! And I know I'm not the only one. Yes ther...

  • Newbie
  • I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendl...
  • OneByBoo
  • Community Legend
  • 821 Views
  • 1 replies
  • 4 likes
  • Account
  • 821 Views
  • 1 replies
  • 4 likes

Solved!! my account was downgraded

PlanFree/PremiumCountryIsraelDeviceRedmi Note 7Operating SystemAndroid My Question or IssueI created my account in July and joind the primyum in the same month.Every thing was working fine until one day an iretating song called "time to say goodbye" ...

  • Visitor
  • Plan Free/Premium Country Israel Device Redmi Note 7 Operating System Android   My Question or Issue I created my account in July and joind the primyum in the same month. Every thing ...
  • Billy-J
  • Spotify Star
  • 882 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 882 Views
  • 1 replies
  • 0 likes

wrong artist song on my artist profile

Hi, Some random artist has uploaded a track to spotify and it is appearing under my artist profile, it is vastly different to what I made and very frustrating. Here is my profile: https://open.spotify.com/artist/4DsD95lJoAXFmrh7vhL6MU Wrong track: ht...

  • Visitor
  • Hi,   Some random artist has uploaded a track to spotify and it is appearing under my artist profile, it is vastly different to what I made and very frustrating.   Here is my profile:&n...
  • OneByBoo
  • Community Legend
  • 4816 Views
  • 1 replies
  • 0 likes
  • Account
  • 4816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses all the time on diferent platforms

Hello There,I'm slowly getting sick of it. For some reason all of my Spotify "devices" are going into a pause after a few seconds to a few minutes of playing. Mostly it is few seconds. i first noticed this on my phone (android 8.1.0) streaming over t...

  • Casual Listener
  • Hello There, I'm slowly getting sick of it. For some reason all of my Spotify "devices" are going into a pause after a few seconds to a few minutes of playing. Mostly it is few seconds. i first noti...
  • Petya
  • Community Legend
  • 1672 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1672 Views
  • 3 replies
  • 0 likes

Disabling multi device connections

PlanPremiumCountryUSADevicepcOperating Systemwindows 10 desktop client My Question or IssueI love the multi device connection feature as I love switching between my work computer, home computer, and mobile devices, but there is one big issue I am hop...

  • Newbie
  •   Plan Premium Country USA Device pc Operating System windows 10 desktop client   My Question or Issue I love the multi device connection feature as I love switching between my w...
  • chezadw
  • Casual Listener
  • 1359 Views
  • 2 replies
  • 0 likes
  • Security
  • 1359 Views
  • 2 replies
  • 0 likes

Superuser Contribution Update to Android 9 and now my app will not let me login

PlanFreeCountryUSDeviceMoto x4Operating SystemAndriod 9 My Question or IssueI have not been able to login to my account through the ap for a few days. I updated my phone and now it keeps saying that my password and email are not correct. I am able to...

  • Visitor
  • Plan Free Country US Device Moto x4 Operating System Andriod 9   My Question or Issue I have not been able to login to my account through the ap for a few days.  I updated my phon...
  • Petya
  • Community Legend
  • 1046 Views
  • 2 replies
  • 2 likes
  • Account
    Login
  • 1046 Views
  • 2 replies
  • 2 likes

Superuser Contribution I have been logged out of Spotify on my PC but am still logged in on my phone but I cant login

I've been logged out of spotify on my PC but I am still logged in on my phone. I linked my spotify with facebook but I'm not sure if I logged in with facebook to make the account in the first place. I deleted my facebook account a few months ago and ...

  • Casual Listener
  • I've been logged out of spotify on my PC but I am still logged in on my phone. I linked my spotify with facebook but I'm not sure if I logged in with facebook to make the account in the first place. ...
  • Petya
  • Community Legend
  • 1302 Views
  • 3 replies
  • 0 likes
  • Account
  • 1302 Views
  • 3 replies
  • 0 likes

Solved!! Problems using Google home mini

I'm living together with a friend. He has got a Google home mini and I'm logged in and my Spotify premium account is synced with my home profile. He's using the free I want version. While I'm logged in on the Google home he is also using my premium a...

  • Casual Listener
  • I'm living together with a friend. He has got a Google home mini and I'm logged in and my Spotify premium account is synced with my home profile. He's using the free  I want version. While I'm l...
  • AnthonyBPL
  • Regular
  • 986 Views
  • 3 replies
  • 0 likes
  • Account
  • 986 Views
  • 3 replies
  • 0 likes

Display Name

PlanPremiumCountryUS My Question or IssueUp until yesterday my display name was showing my Facebook name (in English), but when I opened my app today both on my phone and laptop it was showing my Chinese name. I have had my spotify account for over 5...

  • Newbie
  • Plan Premium Country US   My Question or Issue Up until yesterday my display name was showing my Facebook name (in English), but when I opened my app today both on my phone and laptop it w...
  • OneByBoo
  • Community Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • Account
  • 517 Views
  • 1 replies
  • 0 likes

How to Link a Spotify Artist Account to Distrokid Account

PlanPremium/ArtistCountrySantiago de Chile My Question or IssueI need to link an artist account to my digital distributor called Distrokid, I have my account in the claim process and I need to connect them to start uploading my songs. Anyone who can ...

  • Visitor
  • Plan Premium/Artist Country Santiago de Chile   My Question or Issue I need to link an artist account to my digital distributor called Distrokid, I have my account in the claim process an...
  • Loxer
  • Spotify Star
  • 6464 Views
  • 1 replies
  • 0 likes
  • Account
  • 6464 Views
  • 1 replies
  • 0 likes

Songs are missing in India

PlanPremiumCountryIndiaDeviceNokia 3.1 PlusOperating SystemAndroid Pie My Question or IssueI've subscribed to Spotify Premium immediately after they launched the app in India, but huge number of songs are missing. This includes Coldplay, ED Sheeran, ...

  • Casual Listener
  •   Plan Premium Country India Device Nokia 3.1 Plus Operating System Android Pie   My Question or Issue I've subscribed to Spotify Premium immediately after they launched the app ...
  • Harrix
  • Visitor
  • 2805 Views
  • 4 replies
  • 7 likes
  • Premium
    Subscription
  • 2805 Views
  • 4 replies
  • 7 likes

Charged when shouldn't have

PlanFree/PremiumCountryNew ZelanadDevicesamsungOperating System(Android My Question or IssueI've been charged for the first month and I should have 3 free months to start with. How do I get a refund and how can I make sure I do get 3 free months?

  • Visitor
  •   Plan Free/Premium Country New Zelanad Device samsung Operating System (Android   My Question or Issue I've been charged for the first month and I should have 3 free months to s...
  • Emilia_8
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
  • 454 Views
  • 1 replies
  • 0 likes

I will be charged?

Hi Now 1 month ago i just tried spotify premium for 30 days after 21 days i just canceled it. After when it goes to spotify free i just deleted my account. After 1-2 weeks i just re created my account with the same email and i want to know if i will ...

  • Music Fan
  • Hi  Now 1 month ago i just tried spotify premium for 30 days after 21 days i just canceled it. After when it goes to spotify free i just deleted my account. After 1-2 weeks i just re created my...
  • Emilia_8
  • Spotify Star
  • 1326 Views
  • 26 replies
  • 0 likes
  • Account
  • 1326 Views
  • 26 replies
  • 0 likes

Premium Account not being Charged

Plan PremiumCountry Canada DeviceiPhones + Macbooks My Question or IssueWe have a family premium account for several years that we love but yesterday out of curiosity I went to glass throught my account information and came upon noticing the payments...

  • Visitor
  • Plan   Premium Country   Canada   Device iPhones + Macbooks   My Question or Issue We have a family premium account for several years that we love but yesterday out of cu...
  • Jᴀᴄᴋ
  • Roadie
  • 608 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 608 Views
  • 1 replies
  • 0 likes