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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287016 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540137 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129587 Views
74 replies
12 likes
Pourquoi je continue d'avoir des pubs apres avoir passer premium. En plus le mois "gratuit", il est où?
Pourquoi je continue d'avoir des pubs apres avoir passer premium. En plus le mois "gratuit", il est où?
Spotify Star
245 Views
1 replies
0 likes
Anteayer use Spotify en el ordenador sin problemas, pero ayer se me cerro la sesion sola en pc y en movil, no me deja acceder, pongo la contraseña que es y no me deja, le doy a cambiar la contraseña y no me llega ningun correo y ya he revisado en tod...
Anteayer use Spotify en el ordenador sin problemas, pero ayer se me cerro la sesion sola en pc y en movil, no me deja acceder, pongo la contraseña que es y no me deja, le doy a cambiar la contraseña ...
Spotify Legend
339 Views
1 replies
0 likes
hi! i can't download music in my others devices... it says that i have reached the limit of devices but i actually logged out everywhere...idk what else to do.
hi! i can't download music in my others devices... it says that i have reached the limit of devices but i actually logged out everywhere...idk what else to do.
Spotify Legend
247 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone XROperating SystemIOS 15.5 My Question or IssueSo I was telling my mom about Spotify, and she was interested, so she downloaded and opened the app for her to be in my account? She didn’t press anything she just op...
Plan Premium Country Canada Device iPhone XR Operating System IOS 15.5 My Question or Issue So I was telling my mom about Spotify, and she was interested, so she downloaded and opene...
Spotify Legend
613 Views
1 replies
0 likes
we use family plan Spotify premium (The Netherlands). And today in France Spotify started to use 180MB per minute at an Android mobile phone. We saw this not earlier than it used already 6,5 GB. We don’t know what happened and we were not listening t...
we use family plan Spotify premium (The Netherlands). And today in France Spotify started to use 180MB per minute at an Android mobile phone. We saw this not earlier than it used already 6,5 GB. We d...
Spotify Legend
252 Views
1 replies
0 likes
Hi, I made the payment for Premium Individual on my old account that registered by mobile phone number instead of the new that I log in by Facebook. So can I move the payment from old account to the new?Thank you,
Hi, I made the payment for Premium Individual on my old account that registered by mobile phone number instead of the new that I log in by Facebook. So can I move the payment from old account to the ...
Spotify Legend
244 Views
1 replies
0 likes
Plan: FreeCountry: France DeviceComputerOperating SystemLinux My Question or IssueHi, I'm a musician freshly registered and can't find a way to upload tracks. Do you have to pay for that ?
Plan: Free Country: France Device Computer Operating System Linux My Question or Issue Hi, I'm a musician freshly registered and can't find a way to upload tracks. Do you hav...
Spotify Star
247 Views
1 replies
0 likes
Plan. = Premium FamilyCountry = Malaysia Device = ALL My Question or Issue I'm on premium family, but I've moved from Malaysia to the USA. I've followed every help file in this place and none work - my country is always greyed out, when i click on up...
Plan. = Premium Family Country = Malaysia Device = ALL My Question or Issue I'm on premium family, but I've moved from Malaysia to the USA. I've followed every...
Spotify Star
206 Views
1 replies
0 likes
Hello! I've been trying to find a way to block another user on the Spotify mobile app or even my browser on mobile but I can't seem to find out how? It says if you click the 3 dots on the users profile there should be a block user button but there is...
Hello! I've been trying to find a way to block another user on the Spotify mobile app or even my browser on mobile but I can't seem to find out how? It says if you click the 3 d...
Spotify Legend
6042 Views
5 replies
0 likes
We would like to try the Duo subscription for two people. If we need it too little we can always switch back to a single subscription or only once a year?
We would like to try the Duo subscription for two people. If we need it too little we can always switch back to a single subscription or only once a year?
Spotify Star
246 Views
1 replies
0 likes
I use premium for months but now I wanna change it to free version, but I don't know if any of my data will lost except the offline songs.
I use premium for months but now I wanna change it to free version, but I don't know if any of my data will lost except the offline songs.
Spotify Legend
1175 Views
3 replies
0 likes
I have been sharing my Individual Premium account with my daughter. I did not use the account very much, so she was able to enjoy it. However, my needs have changed and it's time for us to have two premium accounts. I am interested in Duo. I will be ...
I have been sharing my Individual Premium account with my daughter. I did not use the account very much, so she was able to enjoy it. However, my needs have changed and it's time for us to have two p...
Spotify Star
339 Views
1 replies
0 likes
Hello,So my Spotify music is stopping after every song and the app seems to like freeze. i tried loging out and deleting the app and re-installing it and i even tried to restart my phone. Its been a week since this issue has been going on and it is v...
Hello, So my Spotify music is stopping after every song and the app seems to like freeze. i tried loging out and deleting the app and re-installing it and i even tried to restart my phone. Its been ...
Moderator
287 Views
1 replies
0 likes
So I log off my account to use it for next time then I forgot my email and user Is there anything to help with that?PlanMade the account on free accountsCountryUk I tried lots of times it seems that u forgot it
So I log off my account to use it for next time then I forgot my email and user Is there anything to help with that? Plan Made the account on free accounts Country Uk I tried lo...
Spotify Legend
297 Views
1 replies
0 likes
It appears I am being charged £16.99 & £9.99 in the UK from what looks like 2 different spotify accounts. Trying to reach spotify is near impossible. Can someone help please?
It appears I am being charged £16.99 & £9.99 in the UK from what looks like 2 different spotify accounts. Trying to reach spotify is near impossible. Can someone help please?
Spotify Legend
337 Views
1 replies
0 likes
Hi! I've just moved from the UK to Israel and would like to join my account and move it to my family's plan. How can I transfer my data?thank you!PlanpremiumCountryUK/Israel
Hi! I've just moved from the UK to Israel and would like to join my account and move it to my family's plan. How can I transfer my data? thank you! Plan premium Country UK/Israel
Moderator
230 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceiPhone 8Operating SystemiOS 15.6 My Question or IssueHello , I bought a Spotify premium in Italy so I needed to change the country to Italy as the assistance said, but when I’ll coma back to France I won’t be able to cha...
Plan Premium Country France Device iPhone 8 Operating System iOS 15.6 My Question or Issue Hello , I bought a Spotify premium in Italy so I needed to change the country to Italy as t...
Spotify Star
280 Views
1 replies
0 likes
PlanPremiumDeviceiPhone xrOperating SystemiOS 10 My Question or IssueI got a new card and need to change my details to continue paying for my account. But the account overview page won’t load and when I try to send a message to Spotify help directly,...
Plan Premium Device iPhone xr Operating System iOS 10 My Question or Issue I got a new card and need to change my details to continue paying for my account. But the account overview pa...
Casual Listener
671 Views
2 replies
1 likes
Hello,I wanted to refresh the bank account details and I keep receiving an error message that "Something went wront, please try again". I tries ti provide different band account details and none of them was working and I lost the family premium packa...
Hello, I wanted to refresh the bank account details and I keep receiving an error message that "Something went wront, please try again". I tries ti provide different band account details and none ...
Spotify Legend
226 Views
1 replies
0 likes
PlanoPremium DuoPaís BrasilDispositivoipne 13Sistema operacionalIOS 15.5 Minha pergunta problema fiz convite para minha esposa ou convite pelo link, porém faz o login entrar como contra básica e não atrela o usuário dela ao plano duo, cada um tem um ...
Plano Premium Duo País Brasil Dispositivo ipne 13 Sistema operacional IOS 15.5 Minha pergunta problema fiz convite para minha esposa ou convite pelo link, porém faz o login e...
Moderator
930 Views
3 replies
0 likes
