Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2 weeks ago
Meghanleegill
Casual Listener
4814 Views
1 replies
9 likes
Security

4814 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Ryankewley
Newbie
466847 Views
976 replies
111 likes
Account

466847 Views
976 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206156 Views
119 replies
117 likes
Account

1206156 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
114919 Views
72 replies
12 likes
Account
Login
Premium

114919 Views
72 replies
12 likes

Superuser Contribution Lecture impossible

Bonjour, J'aimerais utiliser mon compte premium au travail sur le navigateur Edge (windows 10).Actuellement si je clique sur un titre d'une playlist, ça déclenche une lecture aléatoire et l'audio se coupe au bout de 10 sec. Pouvez-vous svp me propose...

Maunoir1207
Regular
Bonjour, J'aimerais utiliser mon compte premium au travail sur le navigateur Edge (windows 10). Actuellement si je clique sur un titre d'une playlist, ça déclenche une lecture aléatoire et ...
2022-02-22 1:21:17 PM
2022-02-25 11:34:00 AM
Maunoir1207
Regular
650 Views
8 replies
0 likes
Account

650 Views
8 replies
0 likes

Can't log-in to my account can't contact spotify!!!!!!!!!

So I'm already very frustrated I originally created a spotify premium account through facebook trying to log in on my computer to change my account info for billing and I can't. I've tried resetting the password I get no email whatsoever and I never ...

user-removed
Visitor
So I'm already very frustrated I originally created a spotify premium account through facebook trying to log in on my computer to change my account info for billing and I can't. I've tried resetting ...
2017-05-18 9:25:53 PM
2022-02-24 2:55:53 AM
8i7qyy3t9b0suwcrfgt9
Newbie
4352 Views
3 replies
1 likes
Account
Premium
Subscription

4352 Views
3 replies
1 likes

Superuser Contribution Not able to find or enable Duo Mix on Spotify Premium Duo

Plan - Premium DuoCountry - UKDevices - iPhone 7 Plus and iPhone 8 My wife and I have both used Spotify premium for years, but this week we switched to the Premium Duo plan. Since switching, though, we haven’t been able to find the Duo Mix playlist o...

amuston
Newbie
Plan - Premium Duo Country - UK Devices - iPhone 7 Plus and iPhone 8 My wife and I have both used Spotify premium for years, but this week we switched to the Premium Duo plan. Si...
2022-02-20 2:38:57 PM
2022-02-23 11:58:10 PM
OscarDC
Moderator
9362 Views
11 replies
0 likes
Other
Premium

9362 Views
11 replies
0 likes

Superuser Contribution My first music is part of a compilation. Help!

I need your help! I'm one of three composers for a video game. The game producers are releasing the soundtrack on Spotify soon, and they want to list each of us individually for our respective tracks. However, I currently have no music on Spotify, so...

AllenSimpson63
Newbie
I need your help! 🙂 I'm one of three composers for a video game. The game producers are releasing the soundtrack on Spotify soon, and they want to list each of us individually for our respective tr...
2022-02-22 10:44:34 PM
2022-02-23 11:28:04 AM
Alex
Spotify Legend
438 Views
1 replies
0 likes
Account
Other

438 Views
1 replies
0 likes

My top track list is wrong

PlanPremiumCountryEcuadorDeviceI Phone 7/ Thinkpad laptop My Question or IssueThere are some songs that I've been listening non stop this month and somehow they do not appear on my list of top tracks at all, meanwhile songs that I've listened one or ...

veronicabritoc
Newbie
Plan Premium Country Ecuador Device I Phone 7/ Thinkpad laptop My Question or Issue There are some songs that I've been listening non stop this month and somehow they do not ap...
2022-02-23 5:04:53 AM
224 Views
0 replies
0 likes
Premium

224 Views
0 replies
0 likes

Superuser Contribution Unable to login to my account; ignored by support

PlanPremiumCountryRussiaDeviceWeb, AndroidOperating SystemGentoo Linux, Android 11 My Question or IssueI have an account with premium subscription.One day I received a notification that I have to "confirm my email". I distinctly remember that I've al...

nahsi
Casual Listener
Plan Premium Country Russia Device Web, Android Operating System Gentoo Linux, Android 11 My Question or Issue I have an account with premium subscription. One day I received a no...
2021-03-20 11:30:58 AM
2022-02-22 11:15:17 PM
CoeHill
Music Fan
1494 Views
8 replies
2 likes
Account

1494 Views
8 replies
2 likes

Superuser Contribution Account frozen

PlanFree/Premium-FREECountry-ITALY Device(PC-i5-z390)Operating System(Windows10) My Question or IssueHi guys, I received this email from spotify for violating a playlist cover image, can you give me a hand to solve?I also wanted to know if you knew h...

Skoolsj9
Visitor
Plan Free/Premium-FREE Country-ITALY Device (PC-i5-z390) Operating System (Windows10) My Question or Issue Hi guys, I received this email from spotify for violating a playlist...
2020-09-04 8:23:14 PM
2022-02-22 10:27:06 PM
CoeHill
Music Fan
617 Views
2 replies
1 likes
Account

617 Views
2 replies
1 likes

Superuser Contribution Account Suspended - US$35,000 advertising investment

My Spotify account (“@vitrolaplay” ) has been suspended because it supposedly engaged in unauthorized use in violation of the Terms.Maybe what happened is that the volume of traffic my profile receives has generated a case of false alert to the Spoti...

Nepô
Newbie
My Spotify account (“@vitrolaplay” <snip - Moderator Edit>) has been suspended because it supposedly engaged in unauthorized use in violation of the Terms. Maybe what happened is that the...
2021-09-16 3:31:29 PM
2022-02-22 9:49:46 PM
CoeHill
Music Fan
604 Views
2 replies
2 likes
Account

604 Views
2 replies
2 likes

Superuser Contribution Music keeps stopping

PlanPremiumCountryJapanDevice(iPhone XR)Operating System(iOS 15.3.1) My Question or Issue My music keeps stopping - after I play a song and Spotify goes onto the next one, it will stop stop playing 0-10 seconds into the song and I have to close the a...

Telepathicspacewizrd
Newbie
Plan Premium Country Japan Device (iPhone XR) Operating System (iOS 15.3.1) My Question or Issue My music keeps stopping - after I play a song and Spotify goes onto the next ...
2022-02-22 3:27:21 AM
2022-02-22 3:35:10 PM
Alex
Spotify Legend
482 Views
1 replies
0 likes
Account
Premium

482 Views
1 replies
0 likes

Superuser Contribution Links emailed from Spotify not work not even on private browser. Need help

Paid member, can't reset password through email sent or download my data because the links I'm emailed don't work. I tried the link on 3 browsers in regular and private mode and the link doesn't work. Need help with this Is this happening to anyone e...

musica9916
Casual Listener
Paid member, can't reset password through email sent or download my data because the links I'm emailed don't work. I tried the link on 3 browsers in regular and private mode and the link doesn't work...
2022-02-20 12:32:36 AM
2022-02-22 9:19:57 AM
Alex
Spotify Legend
486 Views
3 replies
0 likes
Account
Login
Other

486 Views
3 replies
0 likes

Superuser Contribution Bogus Family Plan Members

How do I remove bogus family plan members? When I try on the site I just get a Try Again message. Thanks

Simon73
Newbie
How do I remove bogus family plan members? When I try on the site I just get a Try Again message. Thanks
2022-02-20 8:12:44 PM
2022-02-21 8:22:47 AM
Kiril
Moderator
273 Views
1 replies
0 likes
App & Features

273 Views
1 replies
0 likes

Superuser Contribution Your username, it can’t be used with Spotify again - Clarification needed

PlanFreeCountryIndiaDeviceMacbook Pro late 2016) Hi, I wanted to clarify something mentioned during the Account closing process. It mentions, "Your username, it can't be used with Spotify again".Does this mean that this username will be unusable by a...

Grabin5
Casual Listener
Plan Free Country India Device Macbook Pro late 2016) Hi, I wanted to clarify something mentioned during the Account closing process. It mentions, "Your username, it can'...
2022-02-15 12:04:09 PM
2022-02-17 9:00:50 PM
Maxim
Spotify Star
737 Views
4 replies
0 likes
Account

737 Views
4 replies
0 likes

Premium Subscription but Receiving Ads????

I’m receiving ads on my Premium Fuo account to upgrade to Premium? Anyone else? How to I get this resolved? Thanks in advance,PlanPremium/Premium DuoCountryUSA Device(iPhone X Macbook Pro late 2016)Operating System(iOS 15.) My Question or Issue

Laurenzana
Newbie
I’m receiving ads on my Premium Fuo account to upgrade to Premium? Anyone else? How to I get this resolved? Thanks in advance, Plan Premium/Premium Duo Country USA Device (iPho...
2022-02-16 8:13:53 PM
2022-02-16 8:19:56 PM
jrdng
Newbie
327 Views
1 replies
0 likes
Premium

327 Views
1 replies
0 likes

Community Posting - Have to wait 5 minutes to correct a post?!

There is a 5 minute delay between posts, which means that if you forget to add a label, you have to wait 5 minutes before you can submit with the label.That's a terrible user experience, you should be warned about the label and not able to submit, so...

wcndave
Music Fan
There is a 5 minute delay between posts, which means that if you forget to add a label, you have to wait 5 minutes before you can submit with the label. That's a terrible user experience, you should...
2022-01-17 10:43:06 AM
2022-02-16 12:48:49 PM
wcndave
Music Fan
800 Views
8 replies
0 likes
Other

800 Views
8 replies
0 likes

Superuser Contribution How do I block a follower from adding music to MY playlists

This girl just followed me and then added hundred of songs to my playlist. I pay for premium so I can have my music on my phone so when she added all those songs my phone downloaded them and it is taking all my storage space. Nevermind the fact that ...

albrenner
Newbie
This girl just followed me and then added hundred of songs to my playlist. I pay for premium so I can have my music on my phone so when she added all those songs my phone downloaded them and it is ta...
2013-12-05 5:47:44 PM
2022-02-15 8:48:54 AM
Alex
Spotify Legend
4840 Views
3 replies
1 likes

4840 Views
3 replies
1 likes

When will the listening report be sent to Distrokid?

Good morning,I can't find out in any way when the report about listened tracks will be sent to DistroKid. That is why I am writing here.My music may not have too many streams. Nevertheless, I got paid in January for the month of October ( 3 months de...

Matejko666
Regular
Good morning, I can't find out in any way when the report about listened tracks will be sent to DistroKid. That is why I am writing here. My music may not have too many streams. Nevertheless, I got...
2022-02-11 1:20:44 PM
2022-02-14 11:47:13 AM
Maxim
Spotify Star
899 Views
3 replies
0 likes
Account

899 Views
3 replies
0 likes

Superuser Contribution Moving songs offline

Device(Samsung Tab10) My Question or IssueDuring a flight, while I was offline, I moved several downloaded songs from a playlist to another (that I created during the flight, offline either).When I landed, all the songs were removed from the first pl...

DDavanzo
Newbie
Device (Samsung Tab10) My Question or Issue During a flight, while I was offline, I moved several downloaded songs from a playlist to another (that I created during the flight, offline eit...
2022-02-12 12:06:33 PM
2022-02-13 9:03:05 PM
Eni
Moderator
466 Views
1 replies
0 likes
Account

466 Views
1 replies
0 likes

Solved!!Superuser Contribution I was use two mails for Acc

I was use two mail , because my android make updates and conect diferent mail? can I conecet both or just continue with one .

Hamikos
Roadie
I was use two mail , because my android make updates and conect diferent mail? can I conecet both or just continue with one .
2022-02-11 4:03:07 AM
2022-02-12 10:51:57 PM
Hamikos
Roadie
798 Views
4 replies
0 likes
App & Features
Social & Random

798 Views
4 replies
0 likes

Lost account

familyPremiumusa iPhone 13ios yesterday I upgraded my phone from an iPhone XR to a 13 and amidst downloading my old apps I got logged out of Spotify. When I tried to log back in none of my emails or passwords worked and I fear the email I used to cre...

Kalmanrj
Newbie
family Premium usa iPhone 13 ios yesterday I upgraded my phone from an iPhone XR to a 13 and amidst downloading my old apps I got logged out of Spotify. When I tried to log...
2022-02-11 1:54:22 PM
2022-02-11 11:41:11 PM
Loxer
Community Legend
463 Views
1 replies
0 likes
Account

463 Views
1 replies
0 likes

Superuser Contribution Account being reset on 2nd computer

PlanPremiumCountryFranceDeviceAndroid, PCOperating SystemWindows 11, Windows 10, Android 10 My Question or IssueEach time I'm using my work computer I got an email mentioning the connection and to do nothing if this is me. However a few hours after m...

alexdec
Newbie
Plan Premium Country France Device Android, PC Operating System Windows 11, Windows 10, Android 10 My Question or Issue Each time I'm using my work computer I got an email mentioning...
2022-02-09 3:56:59 PM
2022-02-10 3:25:15 PM
MafeG
Spotify Legend
524 Views
1 replies
0 likes
Account

524 Views
1 replies
0 likes

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