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Account not active?

Account not active?

When I signed in it didn't log me into my account but a completely different account I don't remember. I tried logging into my original account with my username but it said that something was incorrect and when I tried to change my password it said that my username isn't active. I looked up my username on spotify and I found it. What's going on here?

1 Reply

Hey @Anna1p3.


Welcome to the Community. Sorry to hear you're having trouble logging in! 


We recommend you check out this article and go through the steps. They should help you out!


We hope you get reunited with your music soon. Let us know if you need more help with this or anything else 🙂 


Have a great day.

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