Account reset after password reset

[juliman9]

Hi,

after I had forgotten my password yesterday, I changed it by the option 'Reset password'.

Now I'm very surprised, because my premium and playlists are not visible.

On what is this?

[jean3601 · Accepted solution]

Hey @juliman9, Welcome to the community! 🙂

Have you ever created an account or logged in via facebook?

If so, It's possible you have a second account - one account with a Spotify username, the other created and linked to your Facebook profile. Try logging in with each to access your Premium.