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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 233044 Views
  • 733 replies
  • 71 likes
  • Account
  • 233044 Views
  • 733 replies
  • 71 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120142 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120142 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66020 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66020 Views
  • 61 replies
  • 8 likes

PROBLEMA COM PAGAMENTO VIA BOLETO//PROBLEM WITH PAYMENT

Efetuei o pagamento, por meio de boleto bancario, porém continuo como ususario free, peço, por gentileza que me ajudem! Segue anexo comprovante de pagamento. Efetuei payment through banking billet, but still as ususario free, I ask, please to help me...

  • Casual Listener
  • Efetuei o pagamento, por meio de boleto bancario, porém continuo como ususario free, peço, por gentileza que me ajudem! Segue anexo comprovante de pagamento.       Efetuei payment t...
  • Steph_B
  • Roadie
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 153 Views
  • 1 replies
  • 0 likes

Credit info

Hi i want to remove all of my credit card info from spotify..how do i find out if it has been removed? And how can i delete the info?

  • Newbie
  • Hi i want to remove all of my credit card info from spotify..how do i find out if it has been removed? And how can i delete the info?
  • Steph_B
  • Roadie
  • 111 Views
  • 1 replies
  • 0 likes
  • Security
  • 111 Views
  • 1 replies
  • 0 likes

Commercial

Hello,The new commercial for Spotify which features cars honking loudly in the beginning is extremely distracting and dangerous while driving. I have heard multiple people complain about how frightened they were/almost got into car accidents. I stron...

  • Newbie
  • Hello, The new commercial for Spotify which features cars honking loudly in the beginning is extremely distracting and dangerous while driving. I have heard multiple people complain about ho...
  • Ox1
  • Roadie
  • 96 Views
  • 1 replies
  • 0 likes
  • Other
  • 96 Views
  • 1 replies
  • 0 likes

Request denied, but charged the same

I get the 3 month promotion this days, I've already had this promotion, but these days my free account was too full and I did an other. The promotion showed up and I subscribed, but the card were recognized and denied, but these days appeared the cha...

  • Newbie
  • I get the 3 month promotion this days, I've already had this promotion, but these days my free account was too full and I did an other. The promotion showed up and I subscribed, but the card were rec...
  • Ox1
  • Roadie
  • 75 Views
  • 1 replies
  • 0 likes
  • Premium
  • 75 Views
  • 1 replies
  • 0 likes

HELP PLEASE

I saw an ad for Spotify student and I didn't realize it was for only college students. I have a giftcard and I used it to sign up but once it got to the college part, it said I wasn't a college student and said it wouldn't charge my account. I just t...

  • Newbie
  • I saw an ad for Spotify student and I didn't realize it was for only college students. I have a giftcard and I used it to sign up but once it got to the college part, it said I wasn't a college stude...
  • Ox1
  • Roadie
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 95 Views
  • 1 replies
  • 0 likes

Can't purchase Premium from Mobile

Why I can't order Premium from my iPhone ?It says to enable JavaScript after I add my credit card info.Someone having a solution?

  • Newbie
  • Why I can't order Premium from my iPhone ? It says to enable JavaScript after I add my credit card info. Someone having a solution?
  • Ox1
  • Roadie
  • 100 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 100 Views
  • 2 replies
  • 0 likes

Solved!! Cancelled premium but got charged

I cancelled my subscription 1 or 2 weeks ago, but i got charged for premiun again this month? Why did this happen? I got a message saying it was now cancelled, but I'm still premium.. I really want my money back and the premium cancelled...

  • Newbie
  • I cancelled my subscription 1 or 2 weeks ago, but i got charged for premiun again this month? Why did this happen? I got a message saying it was now cancelled, but I'm still premium.. I really want m...
  • ElLucioVpe
  • Roadie
  • 217 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 217 Views
  • 6 replies
  • 0 likes

Aejandro

Este día spotify me carga y El Pecado el parrafo Hacer descuento hoy

  • Newbie
  • Este día spotify me carga y El Pecado el parrafo Hacer descuento hoy
  • 54 Views
  • 0 replies
  • 0 likes
  • Account
  • 54 Views
  • 0 replies
  • 0 likes

Changing the Auto Renewal Date

Hi, I have a premium account on Spotify and my renewal date is 2nd/3rd of every month. However, my credit card company bills me on the 8th of every month, so every month Spotify tries to renew my subscription, it receives an error as the limit of the...

  • Casual Listener
  • Hi,   I have a premium account on Spotify and my renewal date is 2nd/3rd of every month. However, my credit card company bills me on the 8th of every month, so every month Spotify tr...
  • KatesHere
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 95 Views
  • 1 replies
  • 0 likes

Solved!! 30 days premium cancellation

Hi, I want to give a try to the 30 days Premium Free but I wondered If I can cancel the subscription just after I have done the suscription so I will not forget to cancel it in the last day, I mean the 29th day after the first day of Free Premium. Re...

  • Roadie
  • Hi, I want to give a try to the 30 days Premium Free but I wondered If I can cancel the subscription just after I have done the suscription so I will not forget to cancel it in the last day, I mean t...
  • Ox1
  • Roadie
  • 485 Views
  • 6 replies
  • 2 likes
  • Account
    Free
    Subscription
  • 485 Views
  • 6 replies
  • 2 likes

Solved!! Deleting an account

I would like to delete my accout. But how do i do that?

  • Newbie
  • I would like to delete my accout. But how do i do that?
  • a_atef
  • Newbie
  • 1313 Views
  • 18 replies
  • 0 likes
  • 1313 Views
  • 18 replies
  • 0 likes

Credit card soon invalid

HiWhen i login i get a message that my card will soon be invalid. You need to update. My card will not expire soon. Why do i get that message?

  • Newbie
  • Hi When i login i get a message that my card will soon be invalid. You need to update.  My card will not expire soon. Why do i get that message?  
  • OviiiOne
  • Community Legend
  • 160 Views
  • 3 replies
  • 0 likes
  • Account
  • 160 Views
  • 3 replies
  • 0 likes

Blocking or banning bands form appearing in your "Popular" playlist

Hi Guys / Gals: I have a little problem. Whenver I select the BRUTAL Death Metal band 'Incantation" in the "Popular" list I get a strange album from some guys playing andine music. Nothing against andine music, mind you... but I assume that you under...

  • Newbie
  • Hi Guys / Gals:  I have a little problem.  Whenver I select the BRUTAL Death Metal band 'Incantation" in the "Popular" list I get a strange album from some guys playing andine music. ...
  • 93 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 93 Views
  • 0 replies
  • 0 likes

Solved!! Student Premium

I tried to register for Student Premium. I filled out the information and selected my school (it was in your list). A charge was made to my account for $4.99 four times and I still do NOT have access to premium. I've tried logging out and back in AND...

  • Casual Listener
  • I tried to register for Student Premium. I filled out the information and selected my school (it was in your list). A charge was made to my account for $4.99 four times and I still do NOT have access...
  • jean3601
  • Community Legend
  • 352 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 352 Views
  • 9 replies
  • 0 likes

Solved!! Charged for the .99 for 3 months promotion but not on account

Hi I tried to get the Spotify premium for .99/3months promotion and I was charged for it on my card, but I do not have premium on my account. Is there a way to access customer service about this?

  • Casual Listener
  • Hi I tried to get the Spotify premium for .99/3months promotion and I was charged for it on my card, but I do not have premium on my account. Is there a way to access customer service about this?
  • jean3601
  • Community Legend
  • 231 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 231 Views
  • 3 replies
  • 0 likes

Solved!! Card statement

I was signing up for the student 5 per month and got to the part where thy wanted me to put in my name and school, I didn't get to fill that part out but still I was charged the $5 and I still don't have premium ..... A little assistance would be nic...

  • Casual Listener
  • I was signing up for the student 5 per month and got to the part where thy wanted me to put in my name and school, I didn't get to fill that part out but still I was charged the $5 and I still don't ...
  • jean3601
  • Community Legend
  • 354 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 354 Views
  • 5 replies
  • 0 likes

Premium Problem

I tried to do the $0.99 Black Friday deal and it told me I am ineligible for it. Please Help

  • Visitor
  • I tried to do the $0.99 Black Friday deal and it told me I am ineligible for it. Please Help
  • jean3601
  • Community Legend
  • 412 Views
  • 3 replies
  • 0 likes
  • HELP !!!
  • 412 Views
  • 3 replies
  • 0 likes

cancel subscription again

I cancel my subscription more then a month ago.And yester day subscription fee was removed from my account.so i cancel my subscription again...... I can't find any contact informatie where I can complain, so i post here.

  • Newbie
  • I cancel my subscription more then a month ago. And yester day subscription fee was removed from my account. so i cancel my subscription again......  I can't find any contact informatie ...
  • OviiiOne
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Urgent: false subscription spotify

Hello community, I have an important question that I posed to the assistance to which I have never received a response.I hope that all of you can advise me and help me. Checking my bank statement (credit card), I found 3 monthly payments (September, ...

  • Casual Listener
  • Hello community,   I have an important question that I posed to the assistance to which I have never received a response. I hope that all of you can advise me and help me.   Checking...
  • flavio_chiappon
  • Casual Listener
  • 111 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Solved!! Please help! Forgotten new e mail address for subscription! Want to cancel!!

I opened a new premium account so not to be linked to FB, but have stupidly forgotten the e mail address entirely (Should have written it down - didn't!) and am paying £9.99 a month!!! How do I cancel this? Please help me before I end up paying every...

  • Visitor
  • I opened a new premium account so not to be linked to FB, but have stupidly forgotten the e mail address entirely (Should have written it down - didn't!) and am paying £9.99 a month!!! How do I cance...
  • user-removed
  • Not applicable
  • 224 Views
  • 4 replies
  • 0 likes
  • Account
  • 224 Views
  • 4 replies
  • 0 likes