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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422547 Views
  • 965 replies
  • 108 likes
  • Account
  • 422547 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187170 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187170 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103773 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103773 Views
  • 70 replies
  • 10 likes

Doble cuenta y no puedo dar de baja

Hola. Que tal ? Hace meses tengo un problema con spotify. Cambie el equipo de celular y no me acordaba la cuenta ,cuando entró me aparecía que era free y no premium. Me dijieron que tenía que volver a poner los datos de la tarjeta de crédito lo cual ...

  • Casual Listener
  • Hola. Que tal ? Hace meses tengo un problema con spotify. Cambie el equipo de celular y no me acordaba la cuenta ,cuando entró me aparecía que era free y no premium. Me dijieron que tenía que volver ...
  • Jason
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
    Unlimited
  • 180 Views
  • 1 replies
  • 0 likes

Premium Spotify acct through sprint

I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?

  • Newbie
  • I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?
  • Jason
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Premium
  • 201 Views
  • 1 replies
  • 0 likes

Premium

At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing is working I don't know what to do.

  • Newbie
  • At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing ...
  • Bittencourt
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 96 Views
  • 1 replies
  • 0 likes

password confusion/missing playlists

So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to add music to my playlists I'm told they don't exis...

  • Casual Listener
  • So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to...
  • Bittencourt
  • Spotify Star
  • 176 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 176 Views
  • 3 replies
  • 0 likes

Can't change account from US

I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada

  • Newbie
  • I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada
  • Bittencourt
  • Spotify Star
  • 137 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Subscription
  • 137 Views
  • 1 replies
  • 1 likes

Can't log in to app

Can't log in to the app because the email I use was used to sign in with an old Facebook account.What should I do, this is so annoying

  • Casual Listener
  • Can't log in to the app because the email I use was used to sign in with an old Facebook account. What should I do, this is so annoying
  • dylanbarnes75
  • Casual Listener
  • 136 Views
  • 2 replies
  • 0 likes
  • Login
  • 136 Views
  • 2 replies
  • 0 likes

Implemented ideas and updates

Hey, everyone. I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com/t5/Implemented-Ideas/Shuffle-all-music-on-mobile-device/idi...

  • Roadie
  • Hey, everyone.   I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com...
  • 161 Views
  • 0 replies
  • 1 likes
  • Account
    Other
  • 161 Views
  • 0 replies
  • 1 likes

Error message when I try to set password

I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a link for help. I am about to just cancel spotify all t...

  • Newbie
  • I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a lin...
  • Bittencourt
  • Spotify Star
  • 326 Views
  • 4 replies
  • 0 likes
  • Premium
  • 326 Views
  • 4 replies
  • 0 likes

'protect your selfie' commercial

Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !

  • Newbie
  • Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !
  • megzfultz
  • Newbie
  • 2920 Views
  • 3 replies
  • 12 likes
  • Other
  • 2920 Views
  • 3 replies
  • 12 likes

Payed the December's 3 months premium for $99MXN offer, but today I'm no longer premium

I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity.Now, one month later, I'm a free subscriptor again.

  • Music Fan
  • I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity. Now, one month later, I'm a free subscriptor again. &n...
  • 339 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 339 Views
  • 0 replies
  • 0 likes

Can't play Current Track

I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(which I don't) I don't have any playlists. Yes, I am c...

  • Newbie
  • I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(whi...
  • aaronrgray
  • Newbie
  • 263 Views
  • 2 replies
  • 1 likes
  • Premium
  • 263 Views
  • 2 replies
  • 1 likes

I'm being overcharged, again.

So i signed up for the 99p deal for three months not that long ago (Just before christmas) All was well, and i thought i was getting a good deal until i received my bank statement, and i was charged £9.99 I am a student and before signing up to the 9...

  • Casual Listener
  • So i signed up for the 99p deal for three months not that long ago (Just before christmas)  All was well, and i thought i was getting a good deal until i received my bank statement, and i was c...
  • ZakDendy
  • Casual Listener
  • 158 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 158 Views
  • 2 replies
  • 0 likes

Family - can't choose plan type?

Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options. I already have premium and am logged in. Does family plan not exist in Canada yet?

  • Newbie
  • Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options.   I already have premium and am log...
  • Cylac
  • Gig Goer
  • 486 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 486 Views
  • 7 replies
  • 0 likes

My Account Hacked

Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek: Γεια χαρά. Εδώ Spotify.Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση email στο λογαριασμό σου στο Spotify άλλαξε πρόσφατα.Η προηγο...

  • Regular
  • Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek:   Γεια χαρά. Εδώ Spotify. Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση...
  • OviiiOne
  • Community Legend
  • 219 Views
  • 3 replies
  • 0 likes
  • Account
  • 219 Views
  • 3 replies
  • 0 likes

Facebook friend

Hi Everybody, Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook Spotify application : Since there the unchecked option has juste disapeared and I can't get it back !The checkbox is juste missing... And I Can'...

2016-01-28_17h25_40.png tepo.png
  • Casual Listener
  • Hi Everybody,   Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook  Spotify application :  Since there the unchecked option has jus...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Other
  • 220 Views
  • 0 replies
  • 0 likes

Changing Country from US to CAN bug

When I try to change my country of residence from US to Canada, the process never succeeds. I suspect it has to do with the fact that it is automatically selecting Euros (which is not the right currency for Canada): Change payment details9.99 EUR + t...

  • Casual Listener
  • When I try to change my country of residence from US to Canada, the process never succeeds.   I suspect it has to do with the fact that it is automatically selecting Euros (which is not t...
  • OviiiOne
  • Community Legend
  • 212 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 212 Views
  • 3 replies
  • 0 likes

Contact Form Link is Broken - need email address released

I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently.I could create a new account, but I only have one email address, and I am not intereste...

  • Visitor
  • I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently. I could create a new account, bu...
  • user-removed
  • Not applicable
  • 323 Views
  • 2 replies
  • 0 likes
  • Account
  • 323 Views
  • 2 replies
  • 0 likes

Premium is not working (HELP!!)

I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version

  • Visitor
  • I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version
  • KatesHere
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Spotify devices

Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and only play on of the devices. Is there a way we can all...

  • Newbie
  • Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and onl...
  • uberpinscher
  • Newbie
  • 191 Views
  • 2 replies
  • 0 likes
  • Premium
  • 191 Views
  • 2 replies
  • 0 likes

Solved!! Premium account but can't play songs offline

Yeah so I bought premium for my account recently... When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"... Did I misunderstand something when I read the following on the "company'...

Skærmbillede (10).png
  • Casual Listener
  • Yeah so I bought premium for my account recently...  When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"...   Did ...
  • mlemoine77
  • Newbie
  • 3373 Views
  • 4 replies
  • 0 likes
  • Premium
  • 3373 Views
  • 4 replies
  • 0 likes