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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 198096 Views
  • 720 replies
  • 63 likes
  • Account
  • 198096 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102143 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102143 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55170 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55170 Views
  • 58 replies
  • 8 likes

Suggestion for future spotify use

Hi, I have the following setup in my living room:HTPC, LCD-TV (non-smart), analogue 5.1 Hifi.Currently I have media center and win7 running on the HTPC and using Spotify on it as well. The HTPC is supposed to be gone soon.It's supposed to be replaced...

  • Music Fan
  • Hi,   I have the following setup in my living room: HTPC, LCD-TV (non-smart), analogue 5.1 Hifi. Currently I have media center and win7 running on the HTPC and using Spotify on it as well. ...
  • Sphynx25
  • Music Fan
  • 116 Views
  • 1 replies
  • 0 likes
  • Other
  • 116 Views
  • 1 replies
  • 0 likes

Favorites disappeared

Dear Spotify, Today I opened Spotify on my Desktop (Windows 10) and for some reason my favorites don't appear anymore as playlist. I was shocked because it's a old collection. Also on my phone I don't see the playlist anymore (( Now, I logged in on t...

  • Newbie
  • Dear Spotify,   Today I opened Spotify on my Desktop (Windows 10) and for some reason my favorites don't appear anymore as playlist. I was shocked because it's a old collection. Also on my pho...
  • 112 Views
  • 0 replies
  • 1 likes
  • Other
  • 112 Views
  • 0 replies
  • 1 likes

Premium not working

I've tried logging out/in on my account and it's still saying I need to upgrade to premium. But it's taking out of my bank account every month. What's going on?!

  • Newbie
  • I've tried logging out/in on my account and it's still saying I need to upgrade to premium. But it's taking out of my bank account every month. What's going on?!
  • Nico
  • Community Legend
  • 72 Views
  • 1 replies
  • 0 likes
  • Premium
  • 72 Views
  • 1 replies
  • 0 likes

Unable to get Premium by using PayPal

Dear Spotifiy Community, i have a Problem to get Premium. I want to use the offer 3 mounths premium for 0,99 €but after i logged in into my PayPal and submitted the payment but after that i will redirect to https://www.spotify.com/de/purchase/panel/?...

  • Casual Listener
  • Dear Spotifiy Community,   i have a Problem to get Premium. I want to use the offer 3 mounths premium for 0,99 € but after i logged in into my PayPal and submitted the payment but after ...
  • Ox1
  • Roadie
  • 426 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 426 Views
  • 5 replies
  • 0 likes

Premium Trial not working

So at the end of November I bought a Spotify prepaid card and purchased my first premium Trial ever. Before I entered the prepaid code it told me that I will get a free test trial month but since today I have no premium left.Did I understood somethin...

  • Newbie
  • So at the end of November I bought a Spotify prepaid card and purchased my first premium Trial ever. Before I entered the prepaid code it told me that I will get a free test trial month but since tod...
  • gyula777
  • Newbie
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium
  • 112 Views
  • 1 replies
  • 0 likes

Student discount not working

I signed up for the student discount, I didn't even get to fully enter my school and it kept saying error with my school because I couldn't click on it, my school does come up. I then realized I was charged the 4.99 so I thought maybe the information...

  • Casual Listener
  • I signed up for the student discount, I didn't even get to fully enter my school and it kept saying error with my school because I couldn't click on it, my school does come up. I then realized I was ...
  • Casertac1
  • Casual Listener
  • 151 Views
  • 3 replies
  • 0 likes
  • Premium
  • 151 Views
  • 3 replies
  • 0 likes

Why do my "Top Recommendations for You" not make sense?

Not sure why I'm being recommended "J is for Jesus," "Baby Hits," & "Bajnutek, Piosenki dis dzieci."Has my account been hacked? Is it possible someone logged in under my name?But when I look at my recently played artist I see no link. I have no baby ...

  • Newbie
  • Not sure why I'm being recommended "J is for Jesus," "Baby Hits," & "Bajnutek, Piosenki dis dzieci." Has my account been hacked? Is it possible someone logged in under my name? But when I l...
  • 163 Views
  • 0 replies
  • 0 likes
  • Premium
  • 163 Views
  • 0 replies
  • 0 likes

Refund

How do I get my money back after paying for Spotify Premium's Student and then not having my school acknowledged by the promotion?

  • Newbie
  • How do I get my money back after paying for Spotify Premium's Student and then not having my school acknowledged by the promotion?
  • Ox1
  • Roadie
  • 103 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 103 Views
  • 1 replies
  • 0 likes

Solved!! delinked facebook, cant log into spotify anymore

Hi guys,I hope you can help me, because I don't know how to solve this problem.A few days ago I delinked my facebook and spotify account (I didn't like all my spotify information posting on my facebook account). Today I tried to log into my spotify, ...

  • Newbie
  • Hi guys, I hope you can help me, because I don't know how to solve this problem. A few days ago I delinked my facebook and spotify account (I didn't like all my spotify information posting on my fa...
  • cherylfreeman
  • Newbie
  • 405 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 405 Views
  • 2 replies
  • 0 likes

Playlists have disappeared

Hi, For some reason, my Starred playlist and one other has disappeared today from my Mac and iPhone, but is still visible on the Web Player version. Anyone experienced this or know what to do please?Thanks

  • Casual Listener
  • Hi,  For some reason, my Starred playlist and one other has disappeared today from my Mac and iPhone, but is still visible on the Web Player version. Anyone experienced this or know what to do ...
  • 101 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 101 Views
  • 0 replies
  • 0 likes

Having paid three times

Hi!My problem is I have been charged three times, the 18th, 20th and now lastly the 27th. For this months subscription I have paid 300skr. I cannot seem to find any customer service to turn to, what do I do now? Sincerely, Maria

  • Casual Listener
  • Hi! My problem is I have been charged three times, the 18th, 20th and now lastly the 27th. For this months subscription I have paid 300skr.  I cannot seem to find any customer service to t...
  • maria_elvira
  • Casual Listener
  • 134 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 134 Views
  • 2 replies
  • 0 likes

same problem

Hey I'm having the same problem I no longer talk to the other person that uses my account also and when that person is online it interfears with my music can u remove him somehow from using my account

  • Newbie
  • Hey I'm having the same problem I no longer talk to the other person that uses my account also and when that person is online it interfears with my music can u remove him somehow from using my account
  • Ox1
  • Roadie
  • 89 Views
  • 1 replies
  • 0 likes
  • Security
  • 89 Views
  • 1 replies
  • 0 likes

Paying but i canceld

Hi i canceld mi Spotify premium some time ago but credit is still drawn from My account please help meRegards

  • Newbie
  • Hi i canceld mi Spotify premium some time ago but credit is still drawn from My account please help me Regards
  • Jeahel
  • Newbie
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
  • 98 Views
  • 1 replies
  • 0 likes

Charging!

Ok so I love spotify alot but my mom has been saying for a while it has been charging her about $14 a mouth?? I really love spotify and hate to see it go but if we keep getting charged it is going to have to go;( Is there anyway to cancel it and then...

  • Newbie
  •  Ok so I love spotify alot but my mom has been saying for a while it has been charging her about $14 a mouth?? I really love spotify and hate to see it go but if we keep getting charged it is go...
  • Ox1
  • Roadie
  • 99 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 99 Views
  • 1 replies
  • 0 likes

Problem with Premium Subscription using PayPal

Hi! I need help with my subscription. I'm having some problems getting Spotify Premium using PayPal. Whenever I confirm my payment on the PayPal page, I am just being redirected to Spotify's Get Premium page. Thanks!

  • Newbie
  • Hi!   I need help with my subscription. I'm having some problems getting Spotify Premium using PayPal. Whenever I confirm my payment on the PayPal page, I am just being redirected to Spotify's...
  • Ox1
  • Roadie
  • 278 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 278 Views
  • 5 replies
  • 0 likes

Solved!! Delete account

I want to reset my account. I had spotify premium through my fido account now fido changed my account or did something. I was told they reset my account now I would like to re-establish my premium status linked to my phone. How do I do this?

  • Casual Listener
  • I want to reset my account. I had spotify premium through my fido account now fido changed my account or did something. I was told they reset my account now I would like to re-establish my premium st...
  • jean3601
  • Community Legend
  • 371 Views
  • 3 replies
  • 0 likes
  • Premium
  • 371 Views
  • 3 replies
  • 0 likes

Account reset

I started my account 4yrs ago but no longer have access to my email and can't remember the password so I continue logging in using facebook. I was wondering if there was a way to perhaps reset my email and password

  • Newbie
  • I started my account 4yrs ago but no longer have access to my email and can't remember the password so I continue logging in using facebook. I was wondering if there was a way to perhaps reset my ema...
  • jean3601
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium
  • 112 Views
  • 1 replies
  • 0 likes

Student Discount

I unsubscribe day Spotify Premium with the Student Discount back and I want it back and it won't verify me. Would I have to send a picture of my student ID? I also have my college e-mail with me if they need to verify it.

  • Casual Listener
  • I unsubscribe day Spotify Premium with the Student Discount back and I want it back and it won't verify me. Would I have to send a picture of my student ID? I also have my college e-mail with me if t...
  • jlynn46
  • Casual Listener
  • 85 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 85 Views
  • 1 replies
  • 0 likes

Solved!! can't login on phone or in windows

i can login to my account on the website spotify.com but when i use the app on my android phone it says incorrect username or passwordwhen i login with the windows spotify program same problem. incorrect username or password. what gives?

  • Casual Listener
  • i can login to my account on the website spotify.com but when i use the app on my android phone it says incorrect username or password when i login with the windows spotify program same problem. inc...
  • rockefeller
  • Casual Listener
  • 1519 Views
  • 4 replies
  • 0 likes
  • Login
  • 1519 Views
  • 4 replies
  • 0 likes

incorrect username or password?

I just signed up for Spotify today using email but whenever I try logging in it says I'm using an incorrect username or password. I have changed my password a few times (which it let me do, so I've been using the correct password) & in the "forgot pa...

  • Newbie
  • I just signed up for Spotify today using email but whenever I try logging in it says I'm using an incorrect username or password. I have changed my password a few times (which it let me do, so I've b...
  • rockefeller
  • Casual Listener
  • 714 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 714 Views
  • 2 replies
  • 0 likes