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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 477 Views
  • 0 replies
  • 7 likes
  • Security
  • 477 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441235 Views
  • 968 replies
  • 108 likes
  • Account
  • 441235 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196131 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196131 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107122 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107122 Views
  • 70 replies
  • 11 likes

How do I resend a family invite?

I sent an family invite to my daughter and husband and I put an incorrect email address for my daughter I'm being charged for all 3 of us but she has not redeemed her subscription. How do I resend her an invite to her correct address

  • Newbie
  • I sent an family invite to my daughter and husband and I put an incorrect email address for my daughter I'm being charged for all 3 of us but she has not redeemed her subscription. How do I resend he...
  • kbrooksc
  • Community Legend
  • 14393 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 14393 Views
  • 1 replies
  • 0 likes

spotify premium to my new facebook account

Hello I have a spotify premium, on my old facebook account, how do I transfer that premium account to my new facebook account? Best regards Oceanica

  • Newbie
  • Hello I have a spotify premium, on my old facebook account, how do I transfer that premium account to my new facebook account? Best regards Oceanica
  • kbrooksc
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 208 Views
  • 1 replies
  • 0 likes

having trouble getting my playlists on my new phone

I just got a new phone and I can't get any of my playlists. And it says I no longer have premium. And o logged in to the same account. None of my music is there at all. HELP!!!!!!

  • Newbie
  • I just got a new phone and I can't get any of my playlists. And it says I no longer have premium. And o logged in to the same account. None of my music is there at all. HELP!!!!!!
  • kbrooksc
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 164 Views
  • 1 replies
  • 0 likes

CAN'T CHANGE COUNTRY, EVEN THOUGH I'VE CHANGED MY SUBSCRIPTION!

suI have moved ffrom the UK to the US. I have added a US card and managed to change my subsciption, but I still cant change my profile! It still reads as GB??

  • Casual Listener
  • suI have moved ffrom the UK to the US. I have added a US card and managed to change my subsciption, but I still cant change my profile! It still reads as GB??
  • kbrooksc
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Renewel

Hi my subscription is not working could u please do it for me

  • Newbie
  • Hi my subscription is not working could u please do it for me
  • kbrooksc
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Login
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Not able to update premium

A few days ago, my spotify was paused due to the current credit card being changed so the old verios went inactive. I do not want to downgrade to keep the offline sync. When I try to update with a new credit card, it says "your provider is having a b...

  • Newbie
  • A few days ago, my spotify was paused due to the current credit card being changed so the old verios went inactive. I do not want to downgrade to keep the offline sync. When I try to update with a ne...
  • kbrooksc
  • Community Legend
  • 511 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 511 Views
  • 3 replies
  • 0 likes

When you search for me on Spotify, my profile is missing

I can't find myself when I search on other people's profiles. It's making it impossible for people to find me. How do I rememdy? I don't have Facebook but I can't tell if there is a privacy toggle I've switched.

  • Newbie
  • I can't find myself when I search on other people's profiles. It's making it impossible for people to find me.   How do I rememdy? I don't have Facebook but I can't tell if there is a privacy ...
  • djmikeystrange
  • Roadie
  • 845 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 845 Views
  • 1 replies
  • 0 likes

Family subscription

Hi, I just signed up for a family sub with my son. But when he try to log on from the link I send him he get this answer "Cannot join Spotify family"? He logged in with my username/password. What did he do wrong?

  • Newbie
  • Hi,   I just signed up for a family sub with my son. But when he try to log on from the link I send him he get this answer "Cannot join Spotify family"? He logged in with my username/password....
  • driveflanger
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 191 Views
  • 1 replies
  • 0 likes

deactivating account

Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent a single message to me. I would like a need of help. Now, how do i deactivate my account? It bothers me.

  • Visitor
  • Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent  a single message to me. I would like a need of h...
  • JulienCogordan
  • Newbie
  • 939 Views
  • 6 replies
  • 0 likes
  • Account
  • 939 Views
  • 6 replies
  • 0 likes

Free account not upgraded

I have been charged for an annual Premium subcription but I cannot log into my Premium account. My account remains on Free. I've tried logging out and back in again and also reinstalled the Spotify app but without out any luck. I've tried emailing cu...

  • Casual Listener
  • I have been charged for an annual Premium subcription but I cannot log into my Premium account.  My account remains on Free.  I've tried logging out and back in again and also reinstalled t...
  • zj1638
  • Casual Listener
  • 202 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 202 Views
  • 2 replies
  • 0 likes

Premium back to free

I changed my Vodafone to a 'sim only' contract today still inclusive of Spotify premium, but my account has changed back to free. Does anyone know how I can get my premium account back?

  • Newbie
  • I changed my Vodafone to a 'sim only' contract today still inclusive of Spotify premium, but my account has changed back to free. Does anyone know how I can get my premium account back?
  • Taylor
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Soptify account deletion request

HI, I would like to delete my spotify account permanently, how to do it ? Thank you, Regards

  • Newbie
  • HI,   I would like to delete my spotify account permanently, how to do it ?   Thank you,   Regards
  • Taylor
  • Community Legend
  • 664 Views
  • 1 replies
  • 0 likes
  • Account
  • 664 Views
  • 1 replies
  • 0 likes

Family plan

I have a family plan but every time I try to listen it knocks my daughter off...how can we all listen at once, I pay for three users

  • Newbie
  • I have a family plan but every time I try to listen it knocks my daughter off...how can we all listen at once, I pay for three users
  • user-removed
  • Not applicable
  • 200 Views
  • 1 replies
  • 0 likes
  • Premium
  • 200 Views
  • 1 replies
  • 0 likes

Double account

Hi!I have a problem where ive somehow ended up with 2 accounts connected to my email. I think one of them is connected through my facebook and the other set up as a regular account. Problem is i bought premium for the one connected to facebook but no...

  • Casual Listener
  • Hi! I have a problem where ive somehow ended up with 2 accounts connected to my email. I think one of them is connected through my facebook and the other set up as a regular account. Problem is i ...
  • CrazyDude
  • Roadie
  • 299 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 299 Views
  • 3 replies
  • 0 likes

Solved!! How long does it take for Spotify to respond to a request to move from a Facebook account?

I contacted Spotify about moving from a Facebook account to a standard user account close to 2 weeks ago now. After going through the stupid 'Contact Spotify' loop I eventually found a form to fill in and quoted the 'I want to use Spotify without Fac...

  • Regular
  • I contacted Spotify about moving from a Facebook account to a standard user account close to 2 weeks ago now.  After going through the stupid 'Contact Spotify' loop I eventually found a form to ...
  • eatrob1
  • Regular
  • 4917 Views
  • 12 replies
  • 0 likes
  • Account
  • 4917 Views
  • 12 replies
  • 0 likes

Spotify Family Offline

Wie viele Offline-Geräte kann man Besitzen, wenn man ein Familien Konto Besitzt, das aus 2 Personen besteht?

  • Newbie
  • Wie viele Offline-Geräte kann man Besitzen, wenn man ein Familien Konto Besitzt, das aus 2 Personen besteht?
  • user-removed
  • Not applicable
  • 289 Views
  • 1 replies
  • 0 likes
  • Premium
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Account

I have two spotify accounts. One I made with my email and one signed in through facebook. I don't really use the facebook account but I have recently found out you can put your facebook account onto a existing account to merge them (so you can post o...

  • Casual Listener
  • I have two spotify accounts. One I made with my email and one signed in through facebook. I don't really use the facebook account but I have recently found out you can put your facebook account onto ...
  • CrazyDude
  • Roadie
  • 467 Views
  • 5 replies
  • 0 likes
  • Account
  • 467 Views
  • 5 replies
  • 0 likes

Why has my account gone back to free?

I purchased a new Spotify account on Jan 8th roughly (the three months for 99p) and all has been fine so far. However I logged in today and my account has reverted back to free. Anyone have any ideas why? I have tried: Logging out and back in again D...

  • Casual Listener
  •  I purchased a new Spotify account on Jan 8th roughly  (the three months for 99p) and all has been fine so far. However I logged in today and my account has reverted back to free. Anyone ha...
  • CrazyDude
  • Roadie
  • 247 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 247 Views
  • 3 replies
  • 0 likes

Rogers Subscription

Hi,Firstly, im pretty disappointed that there is no phone number where i can call to 'speak' to someone regarding my issue. I think a lot of the spotify subscribers feel the same.my issue is that when I signed up with new Cellular plan with Rogers. I...

  • Casual Listener
  • Hi, Firstly, im pretty disappointed that there is no phone number where i can call to 'speak' to someone regarding my issue. I think a lot of the spotify subscribers feel the same. my issue is ...
  • MissKaylaBee1
  • Casual Listener
  • 199 Views
  • 2 replies
  • 0 likes
  • Account
  • 199 Views
  • 2 replies
  • 0 likes