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Account reverted back to Free from Premium

Solved!

Account reverted back to Free from Premium

Hey, Spotify! I have a Premium Spotify account which I have been using for about a year now through my service provider. A few days ago, I lost the Premium status and got reverted to Free. I have checked my Spotify profile and it ibdeed says Free. I checked with my service provider and they said that I am still paying for a Premium account. I then restarted Spotify, cleared my cache, reinstalled the app, all to no avail. Any ideas how to go from here? Thanks.
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Marked as solution

Hi @kevindaeile, Please contact staff here!

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Hi - If i helped show some love and hit that like button

If I solved the issue - don't be shy, mark my answer as the solution!


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Follow my actual spotify account for some playlist personally made by me, they include: ACIDRAP and PUMPxRAP.
Follow me

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1 Reply
Marked as solution

Hi @kevindaeile, Please contact staff here!

--------------------------------------------------

Hi - If i helped show some love and hit that like button

If I solved the issue - don't be shy, mark my answer as the solution!


------------------------------------------
Follow my actual spotify account for some playlist personally made by me, they include: ACIDRAP and PUMPxRAP.
Follow me

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