Account theft

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Account theft

Algidos
Newbie

Today, I got e-mail from spotyfi. Someone change e-mail in my accoun. What i can do now? How long i can wait for answer from spotify. This account is for student, So i have documents to proof of identity.

1 Reply

Re: Account theft

Community Manager
Community Manager

Hi there, thanks for coming to the Spotify Community.

We're sorry to hear that you think someone else has gained access to your Spotify account. Please check out the FAQ page here, for the next steps we'd recommend taking.

The right team will reunite you with your music shortly!

Thanks,

/M

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