Advertisement way to loud

[Leoninski]

Curently inbetween premium memberships and get a headache and complaints when the adds start playing.. 
I'm listening to my music at a decent level, and then all of a sudden the advertisement comes on, 2 to 3 times louder then my music!

Even people across the street can hear it so to say...

Please fix the advertisement sounds, as this is terrible...

[Jason]

Hey @Leoninski

Thanks for posting 🙂

Loud ads aren't cool, so we'd love to take a look at things. To start with can you confirm the following information:

- Version of Spotify
- Version of OS
- Device that you're using
- Was this with a particular ad? If so, a screenshot of this would be awesome.

If you could let me know this information, I'd love to get things reported and looked into for you!

Many thanks.
Jason.

[Leoninski]

Cheers for the reply, 

heres some info:

Version: 1.04.90.g0b6df40b
OS: Win7
Spotify desktop, i dont even dare to use the app when not premiun.. No need for for a heartattack while running 🙂

basicly any non spotify advertisement is way to loud. The adds from spotify themselves are pretty decent, they just follow the volume i set when  playing music.

i just captured a screen of an add, will update if i get different ones, but like i said, basicly any add is friggin loud.

http://puu.sh/hDwSG/2834afa5ad.jpg

[Jason]

Thanks for that information @Leoninski

We're currently looking into this with the tech teams. I've added your details to the ticket too! Hopefully we'll have an update on this soon 🙂

Keep us posted if there's anything else at all!

[manonthedoor]

Me too 

version 1.0.5.178.g885b099b

Windows 7

Desktop client

[manonthedoor]

Here's a screen cap of one of the commercials

[manonthedoor]

Another

[Fasor]

I have this problem with the spotify desktop app 1.0.11.134.ga37df67b with windows 10. Is there some way to fix this ?