All Playlists gone

[lebrunjames]

I've had my Spotify account for a long time. A few days ago it was working fine, and when I got back to Spotify, my playlists aren't there anymore. I had a lot of them. Though I still all the songs that I have downloaded. What's wrong? Please answer immediately. Thanks 🙂

[lebrunjames]

*i still have all the songs that i have downloaded. Pardon

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.