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All my playlists just reset

All my playlists just reset

When I woke up this morning I noticed that all my playlists are gone. Either something went wrong or my account got hacked and someone just deleted my stuff. All I can see is a mix of some skrillex & lil wayne songs that got added 12 hours ago, that I definately did not add.

 

Is there anyway my account can be restored, I changed my password just in case.

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2 Replies

Update:

I found the https://www.spotify.com/se/account/recover-playlists/ page, which was able to recover some playlists. It did not however allow me to recover my starred list, which is the most important one, nor the lists im collaborating on/following. Help please! :<

Quickest way to get them restored is to get in touch via Twitter: @SpotifyCares.

You can also get in touch with the customer services team directly using the online contact form and they will be able to lend a hand. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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