Announcements

Help Wizard

Step 1

NEXT STEP

Automatically keeps changing my date of birth in edit profile.

Automatically keeps changing my date of birth in edit profile.

My Question or Issue

I saw my birth date had the incorrect year, but month and day were normal, I changed the year successfully but then I immediately after it altered the day up by one number and I went in, typed the correct number went to save and it kept reversing back to the incorrect number. It keeps changing it back after saying my change was saved. I am not linked to a facebook acc, and it already let me change the incorrect year but then changed the day on its own. How do I get this to stop, I did not put that date in and it's overriding my change.

 

 

Reply
1 Reply

Hi @lavinia21,

 

Thank you for reaching out to the Community. I would recommend you reach out to Customer Support. Meanwhile, I have found some topics that might help you. To see them, please click here, here, and here.

 

I hope this helps and let me know how it goes. Thanks!

Suggested posts