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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountryUSDevice: Galaxy s9Operating SystemAndroid Pie My Question or Issue
So, I wanted to change my username but I noticed that it isnt possible.But then I found the Website: https://support.spotify.com/de/account_payment_help/account_help/change-my-username/There it says that you can change it to a custom displayed name, ...
Hello, we have 3 different accounts , me and my 2 daughters. I use iphone 6 and my daughters iphone 8 and iphone 8plus. One of my daughters is studying at the university (we stay in Greece). What is the best solution for us? Family or student? Can i ...
Hi, Does anyone know how to change the Familypremium - account when the person responsible for the subscribtion has passed away?
PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 13.3 My Question or IssueFor a couple of weeks now, someone has been controlling my Premium Spotify account through Spotify Connect. Initially, I hadn't noticed anything was wrong. The only odd ...
I made a new account and the username turned into numbers and letters, why? I didn't took my facebook name or email. I made new email. annoying
Hoping you can help I listen to playlists such as morning motivation, confidence boost, Friday funday. They all used to update/refresh weekely and frequently but have stopped for quite some time now on my account. all my payment details are up to dat...
PlanPremiumCountryUSADevice&Operating SystemAllMy Question or IssueWhen I asked for an email to reset my password, I got an email in French. Then I used an email to log in on my phone, still French. How can I change this?
I keep getting charged the family plan but i signed up for the student plan. I have tried to changing and it says it is vlid and then it just never updates the payment. This is getting very annoying. I am a college student, and I am verified until se...
I have premium account, I change from one credit card to another credit card for the monthly charge, and I have been double charged, once with each card in the follow month.
PlanFamilyCountry FranceDeviceGalaxy S7, and DesktopOperating SystemWindows 10 My Question or Issue HelloBefore all sorry for my english. Since sunday morning I try to recover my password without success.I saw in the spam and others directory and not...
PlanPremiumDeviceHuawei P20 LiteOperating SystemAndroid Hi, I've successfully activadted Premium account on my computer. But when I open Spotify app on my Android device it's still showing Freen account.I've followed all steps mentioned in FAQ but di...
Hello I have already reached to Spotify but no reaction . How much time does it normally takes? So I have few problems I have released today my first single Amari ft IOVA ‘ hands all over mine ‘ When it was online I wanted to claim my artist profile....
I've been trying to redeem the Google Home Mini offer. I meet all of the qualifications, but I get the following message when I try and redeem: We couldn’t confirm your eligibility for a Google Home Mini.Make sure you’ve logged in with the right acco...
Hi all, My question is how long do I have before my premium is taken away due to nonpayment, it was due yesterday and I can't pay until Friday? Also if it is taken away when I make a payment will all my playlist come back? I've made some bomb a** pla...
I have a premium plan and wanted to upgrade to family but when I go into my accounts this is the message I get :"It looks like you’re not eligible for that offer, but we found more for you" Any suggestions on what I can do? Thank you.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I am currently getting billed for spotify and the only details I have are what I see on my...
Help! Music is appearing on my account that I never listen to - lots of foreign language stuff. how do I delete all this stuff? And if I listen to spotify in my car, the music changes to some weird stuff I never ever listen to. PlanFree/PremiumCountr...
I just can't change my profile picture. Whenever I try to change it just stays same. How can I fix that? Btw. my account is mail based.
Hello, I have spotify premium which I have used for years without issue and now suddenly my account keeps connecting to an unknown "living room speaker" when I am trying to use spotify. I have done a ton of trouble shooting and following all of spoti...