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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414127 Views
  • 965 replies
  • 108 likes
  • Account
  • 414127 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180939 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180939 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101370 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101370 Views
  • 68 replies
  • 10 likes

Linking to Facebook doesn’t find correct account

PlanPremiumCountryAustralia Device(iPhone 7, iPad Pro)Operating System My Question or Issue Hi,I was logged out of my Spotify account yesterday. When I tried logging back in via Facebook it said I didn’t have an account linked. I ended up changing my...

  • Visitor
  •   Plan Premium Country Australia  Device (iPhone 7, iPad Pro) Operating System     My Question or Issue   Hi, I was logged out of my Spotify account yesterday. W...
  • OneByBoo
  • Roadie
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 393 Views
  • 1 replies
  • 0 likes

Solved!! Restarting account

PlanFreeCountry Italy DeviceHonor 9 LiteOperating SystemAndroid 9 My Question or IssueHi, I've created a new email to make a new account because I didn't want back the one I already had, but after finishing the creation of the new account and logging...

  • Casual Listener
  •   Plan Free Country  Italy   Device Honor 9 Lite Operating System Android 9   My Question or Issue Hi, I've created a new email to make a new account because I didn'...
  • OneByBoo
  • Roadie
  • 1265 Views
  • 3 replies
  • 0 likes
  • Account
  • 1265 Views
  • 3 replies
  • 0 likes

Logging into my account

Hello. I just got the Spotify premium plan, however I am currently deployed in Kuwait. It says I can’t log in because I’m in another country over 14 days. However since I have premium now. That shouldn’t be an issue. Can you please help me. PlanPremi...

  • Visitor
  • Hello. I just got the Spotify premium plan, however I am currently deployed in Kuwait. It says I can’t log in because I’m in another country over 14 days. However since I have premium now. That shoul...
  • Billy-J
  • Spotify Star
  • 520 Views
  • 1 replies
  • 0 likes
  • Account
  • 520 Views
  • 1 replies
  • 0 likes

My account keeps being hacked

PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Operating SystemAndroid 9 My Question or IssueHey folks. I've been having quite a headache in the past days involving my account. Basically, i started to recieve spotify emails alerting me that my acco...

  • Visitor
  •   Plan Premium Country Brazil Device Xiaomi Redmi Note 7 Operating System Android 9   My Question or Issue Hey folks. I've been having quite a headache in the past days involving...
  • Emilia_8
  • Community Legend
  • 4564 Views
  • 1 replies
  • 3 likes
  • Account
    Login
    Premium
    Security
  • 4564 Views
  • 1 replies
  • 3 likes

Premium doesn't work

I've already followed the steps described in this article: https://support.spotify.com/nl/account_payment_help/account_help/i-pay-for-premium-why-am-i-on-free/ But it still doesn't work. Can someone help? Username: m8k71i8zjiyq49zzdfxl4par3

  • Visitor
  • I've already followed the steps described in this article: https://support.spotify.com/nl/account_payment_help/account_help/i-pay-for-premium-why-am-i-on-free/   But it still doesn't work...
  • OneByBoo
  • Roadie
  • 407 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! I found someone else using my account

PlanFamily PremiumCountryNetherlandsDeviceIt was being played from a Chrome web player, which I never useOperating SystemWindows 10 I guess My Question or IssueI woke up and turned on my laptop, and as normal spotify started up. I didn't check it bec...

  • Visitor
  • Plan Family Premium Country Netherlands Device It was being played from a Chrome web player, which I never use Operating System Windows 10 I guess   My Question or Issue I woke up and ...
  • beanos
  • Casual Listener
  • 7022 Views
  • 2 replies
  • 0 likes
  • Account
  • 7022 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How do I delete my recently played history?

Someone in Brazil recently stole my log in details. All my recently played songs are Brazilian. I've since reset my password but can't figure out how to clear the history. Thanks. PlanFreeCountryUSDeviceSamsung Galaxy 8Operating SystemAndroid

  • Casual Listener
  • Someone in Brazil recently stole my log in details.  All my recently played songs are Brazilian.  I've since reset my password but can't figure out how to clear the history.  Thanks. ...
  • Katerina
  • Spotify Legend
  • 197967 Views
  • 8 replies
  • 4 likes
  • Account
    Free
    Security
  • 197967 Views
  • 8 replies
  • 4 likes

Spotify silently played music for hours, worried about my 2020 Wrapped

Hi! I mistakenly left Spotify playing at 0% volume for several hours, and now I'm worried that my eventual 2020 wrapped playlist is gonna be full of songs I've never actually heard. Is there a way around this?

  • Casual Listener
  • Hi! I mistakenly left Spotify playing at 0% volume for several hours, and now I'm worried that my eventual 2020 wrapped playlist is gonna be full of songs I've never actually heard. Is there a way ar...
  • Frown
  • Casual Listener
  • 945 Views
  • 2 replies
  • 0 likes
  • Other
  • 945 Views
  • 2 replies
  • 0 likes

How to change artist name on account?

Hello,I just want to know how i can change my artist name on artist profile on spotify? I dont want to change names on my old music...i've just want to change my artist name because iam releasing music under new one

  • Newbie
  • Hello, I just want to know how i can change my artist name on artist profile on spotify? I dont want to change names on my old music...i've just want to change my artist name because iam releasing...
  • Billy-J
  • Spotify Star
  • 2857 Views
  • 1 replies
  • 0 likes
  • Account
  • 2857 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Data leak??

Plan Student Premium Country United State Device iPhone XR My Question or Issue I am really upset. On January 20, 2020, I got kicked out of my own Spotify account. Talk with the customer service, was able to get my password/email reset. Ever since th...

  • Casual Listener
  • Plan Student Premium Country United State Device iPhone XR   My Question or Issue I am really upset. On January 20, 2020, I got kicked out of my own Spotify account. Talk with th...
  • tracyk
  • Visitor
  • 6938 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 6938 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Full name not displaying with Facebook connected

Hi! My account currently only shows my username and a blank display image. I'm trying to get it to show my full name by connecting my Facebook account but it's not working, and everytime I connect it and reopen the Spotify app or website (both on des...

  • Casual Listener
  • Hi! My account currently only shows my username and a blank display image. I'm trying to get it to show my full name by connecting my Facebook account but it's not working, and everytime I connect it...
  • michael_perry6
  • Casual Listener
  • 1640 Views
  • 5 replies
  • 0 likes
  • Account
  • 1640 Views
  • 5 replies
  • 0 likes

Superuser Contribution I need to change my username from a number to something else.

Plan:PremiumCountryIceland My Question or IssueSomeone else has already said this but do not force us to use a number as a username, I'd like to change it to something like my email. As I've been a premium user for many years now I can't delete my ac...

  • Visitor
  • Plan: Premium Country Iceland   My Question or Issue Someone else has already said this but do not force us to use a number as a username, I'd like to change it to something like my email....
  • Petya
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelled Wrong Premium Account

PlanPremium/FreeCountryUSADeviceMoto z4Operating SystemAndroid 9 My Question or IssueI have 2 accounts, but cancelled the Premium on the wrong account! I have a 3 month premium subscription on my back up account... Can I switch it to my main account?

  • Casual Listener
  • Plan Premium/Free Country USA Device Moto z4 Operating System Android 9   My Question or Issue I have 2 accounts, but cancelled the Premium on the wrong account! I have a 3 month premi...
  • Petya
  • Community Legend
  • 423 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 423 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Username

PlanFreeCountryNZDeviceLG G6/DesktopOperating SystemAndroid 9/Windows 10 My Question or IssueSo my username doesnt exist, i have no display name or username on any platform and i cant change my username. I would appreciate any help

  • Regular
  • Plan Free Country NZ Device LG G6/Desktop Operating System Android 9/Windows 10   My Question or Issue So my username doesnt exist, i have no display name or username on any platfo...
  • Petya
  • Community Legend
  • 1388 Views
  • 18 replies
  • 0 likes
  • Account
  • 1388 Views
  • 18 replies
  • 0 likes

Superuser Contribution Move my premium and liked songs to new account

I can't access the email address for my old spotify account, so I created a new one. Is there a way I can cancel my premium subscription on the old account as well as move my liked songs over to the new one?

  • Visitor
  • I can't access the email address for my old spotify account, so I created a new one. Is there a way I can cancel my premium subscription on the old account as well as move my liked songs over to the ...
  • Mario
  • Spotify Legend
  • 708 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 708 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charged twice on two different cards, one for 9.99 and one for 12.99.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Petya
  • Community Legend
  • 1099 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 1099 Views
  • 6 replies
  • 0 likes

Superuser Contribution Not accepting card details

Hi, I changed banks and spotify is not accepting my new debit card details. A dialogue box pops up which reads "payment failure". I have contacted the bank and they have assured me that everything is all right on their end and that they have been rec...

  • Casual Listener
  • Hi, I changed banks and spotify is not accepting my new debit card details. A dialogue box pops up which reads "payment failure". I have contacted the bank and they have assured me that everything is...
  • Petya
  • Community Legend
  • 625 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 625 Views
  • 5 replies
  • 0 likes

Superuser Contribution i cannot login spotify account

i cannot login my spotify account, and it says “something went wrong, pls try again later” but it has been few days already and i have reset my password few times, how to fix it pls?

  • Casual Listener
  • i cannot login my spotify account, and it says “something went wrong, pls try again later” but it has been few days already and i have reset my password few times, how to fix it pls?
  • Ivan
  • Spotify Legend
  • 4307 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 4307 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Cannot connect my account with facebook account

PlanCurrently free, but ongoing premiumCountryPoland DeviceSamsung S8 / HP PavilionOperating SystemAndroid Pie / Windows 10 Home 64 bit My Question or IssueDear community! I tried to connect into my spotify account with facebook account many times. B...

  • Casual Listener
  • Plan Currently free, but ongoing premium Country Poland   Device Samsung S8 / HP Pavilion Operating System Android Pie / Windows 10 Home 64 bit   My Question or Issue Dear commun...
  • Petya
  • Community Legend
  • 661 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 661 Views
  • 3 replies
  • 0 likes

My downloaded songs decide they aren't downloaded every time I go offline

I need to play music for work, so I downloaded some songs so I wouldn't have to waste data every time I wanted to play a song.Every time I try to play one of my downloaded songs when I'm offline it gives me a "you are offline" message and won't play....

  • Visitor
  • I need to play music for work, so I downloaded some songs so I wouldn't have to waste data every time I wanted to play a song. Every time I try to play one of my downloaded songs when I'm offline it...
  • Luan
  • Spotify Star
  • 2898 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2898 Views
  • 1 replies
  • 0 likes