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Plan
Premium
Country
Canada
Device
Xbox One, Surface Pro and Amazon Echo devices
Operating System
Windows 10
My Question or Issue
Hi,
Since I move in an house all inclusive, I share the same Wi-Fi! Since that, I see lot of song in my history I never never listen (most of them in spanish). So I change my password but unfortunately that doesn't stop the issue, worst, It's happen this unknow user stop my music to start something else (even if I'm not at home). What can I do? I suspect Spotify Connect, looks like a major issues!
Thanks.
Solved! Go to Solution.
Hey @Fabe56 Welcome to the Spotify Community!
Wi-Fi doesn't allow people to randomly connect into your account. The problem that you are having is mostly the cause of someone else being on your account. What i would recommend is change your password to your account immediately. Also i would change you password to the email that your account is associated with just incase they have access to that as well.
Let me know how it goes!
Keanu_C
Hey @Fabe56 Welcome to the Spotify Community!
Wi-Fi doesn't allow people to randomly connect into your account. The problem that you are having is mostly the cause of someone else being on your account. What i would recommend is change your password to your account immediately. Also i would change you password to the email that your account is associated with just incase they have access to that as well.
Let me know how it goes!
Keanu_C
Hi,
After few days I confirm that's another you use my account credential. Thanks 😉
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