CANNOT PURCHASE GIFT CARD

[Boofrog24]

PLEASE assist me. I have sent four tweets and three e-mails and have received ZERO response. Starting to think there is no solution, so I won't get a response.

I am attempting to buy a gift card. I continue to get an error message for no reason whatsoever. It just says "Oops, something went wrong, please try again or check out our help".

I have literally tried this DOZENS of times. I even tried just opening a brand new account for my friend, and it just says the e-mail was already used! I have even tried other e-mail addresses (that I am POSITIVE do not have an account attached) to see if I could get through to the next page for the gift card...it does not work.

I have found numerous people with this issue online and there really isn't a resolution. PLEASE help me.

[MattSuda]

Support usually replies within 24-48 hours.

If you still have not gotten a reply:

Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.

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