Can't access my artist profile via Distrokid

[user-removed]

Country: USA

Device: MacBook Pro

Operating System: macOS 10.14.5

Browser: Chrome 74.0.3729.169

Artist Name: Tender Amigo

I've recently uploaded my music to Spotify via Distrokid and now I'm trying to update my artist profile picture on Spotify.

When I try to get access to my artist profile the Spotify website fails in one of the steps. 

First, I go to Spotify for Artists website to get access to my artists profile:

Step 1

Then, it sends me to Distrokid, where I've uploaded my music.

Step 2

Then, Distrokid sends me back to Spotify for authorization:

Step 3

After I hit the "Agree" button Spotify takes me to this blank page:

Step 4

Checking the browser console I see there is an error:

Step 5

Could you please help me to get access?

Thanks!

[OneByBoo]

Hey there @user-removed

thanks for posting!

Sorry to hear you're having an issue.

The only thing i can come up with is using the "Can't find yourself?" bottom on this link.

Other than that, issues related to artists profiles can only be solved by contact Spotify for artists through this contact page.

Hope this helps 😃

[Meelo]

Same Problem, did you solve it ? 

[Susan_GP]

Hi there @Meelo,

 
Thank you for your reply in this thread.

If you're having issues logging into your Spotify for Artists account, it's best to get in contact with our Artist Support team. They'll be able to help with that. 

If you have any questions or need anything else, the Community is here for you.