Can't access my artist profile via Distrokid

Can't access my artist profile via Distrokid

tenderamigo

Country: USA

Device: MacBook Pro

Operating System: macOS 10.14.5

Browser: Chrome 74.0.3729.169

Artist Name: Tender Amigo

 

I've recently uploaded my music to Spotify via Distrokid and now I'm trying to update my artist profile picture on Spotify.

 

When I try to get access to my artist profile the Spotify website fails in one of the steps. 

 

First, I go to Spotify for Artists website to get access to my artists profile:

 

Step 1Step 1

Then, it sends me to Distrokid, where I've uploaded my music.

 

Step 2Step 2

Then, Distrokid sends me back to Spotify for authorization:

Step 3Step 3

After I hit the "Agree" button Spotify takes me to this blank page:

Step 4Step 4

Checking the browser console I see there is an error:

Step 5Step 5

 

Could you please help me to get access?

 

Thanks!

Reply
1 Reply

OneByBoo

Hey there @tenderamigo

thanks for posting!

 

Sorry to hear you're having an issue.

The only thing i can come up with is using the "Can't find yourself?" bottom on this link.

 

Other than that, issues related to artists profiles can only be solved by contact Spotify for artists through this contact page.

 

Hope this helps 😃

 

OneByBooRock Star 19
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