Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I am having a problem... I cant change the country of my account back to Netherlands. it is stuck at United Kingdom. What can i do to change it back? 😞 Since this happend, i cannot listen to some songs i like...
I wish to get this fixed soon.
Solved! Go to Solution.
jumanji2 - If you update your payment details with a card registered in the Netherlands you won't be charged. Only your account settings will be updated.
However, if you're connected via an IP registered in the Netherlands you shouldn't have any trouble: https://www.spotify.com/account/profile/
ritajacinto - I'm afraid we're not currently available in Portugal.
You can upgrade to Unlmited or Premium the next time you're in a supported country like the UK. You can then travel with your Spotify without any trouble.
so does this mean I have to travel to a country (Spain etc.) where spottify is supported to get it installed on my lappy? I'm currently residing in Portugal and was forced to buy a new computer coz the old one died and it seems there's no other way to get it installed. or will your software somehow detect that this laptop is of portugese origin and won't work in any case? this is most frustrating to say the least as I am currently paying for the product (premium). It's gonna be a pretty expensive software installation if I have to travel to another country!!! luckily Spain is not very far away. ok, tudo bem, awaiting for response, good day.
Hey! Welcome to the community 🙂
Can you download the client by clicking here?.
If you are still having issues, you could try using a spanish proxy service to trick the system into thinking you are in spain.
Your in luck 😉
You can download it from the m.spotify.com website in your tablets browser.
Alternatively, if you can navigate to this post on your tablet, just click the link here to download the client 😉
Unfortunately, Spotify hasn't launched in India yet, so you won't be able to use the service there until it's launched.
More info here.