Can't change the region

[DoruAlin]

Hello! I moved to another country and I would like to change the region on Spotify and I can't do it because the field from the account settings can't be changed. I have Spotify premium* and I've tried the solutions posted on the community page and it won't work 

[Bearfootrecords]

Hi @DoruAlin thanks for posting in the Spotify Community! 

Your country on Spotify is based on your IP address so if you're in a different country it'll start thinking about it but other ways you can change it are by using a native payment method such as a card from the country you're in, you can change your payment method here. If your account was created by facebook you may need to change it on there. If you've changing payment methods but it isn't working you could try reaching out to Spotify Cares through this contact form, their facebook or twitter and have them change it.

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

[DoruAlin]

I made the account using Facebook and I've changed the region on Facebook already but there were no changes in my Spotify account. I can't change the payment method because I don't have a credit card in the new country so i would like to keep the existing payment information. 😞

[Bearfootrecords]

Ah, well if there's anything else I can help you with let me know otherwise I'll leave you in the capable hands of the Spotify Cares team.

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

[DoruAlin]

Thanks for helping but you can pass the problem to the Spotify Cares team 🙂 

[Bearfootrecords]

I don't work for Spotify but feel free to contact them using any of the methods I'd provided above. Good luck!