Can’t log in

[Rene17642]

Plan

Premium

Device

IPhone XR

Operating System

IOS 10

My Question or Issue

I have another Spotify account and I cannot sign in, is there anyway I can reset my username or email because I got a new phone and my other account That was on my older phone got signed out before I can get the information. I’m trying to reset my email or username.

[Ethan_Moore004]

Hi there, @Rene17642 

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.

This should help clear things up!

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