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Can't login anymore

Can't login anymore

I want to enter Spotify via the facebook button. But it only shows me that my username and password are wrong, without me typing anything. What can i do?
3 Replies

Hey @Bananagirl27!


We'd recommend you get in touch with us via this contact form.


You can also find us on Facebook or Twitter.


Give us a shout, we'll be happy to help.



Hi, I had to reset my password and now I can access my account only on the web browser. But my mac app, iphone app and ipad app haven't "recognize" the change; and the message "that my password or email are wrong" keeps poping. I don't know what else to do. I've deleted the apps, install them again. I've reseted my password three times now and nothing happens. Anyone?

Hey @pga!


We're glad to help you out.


Make sure to log in with your username instead of your email. If it doesn't work, send us a screenshot of the error message you're seeing.


We'll see what we can suggest.



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