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Can't logout from all devices

Can't logout from all devices

Just now my spotify got crazy. I was listening on my tv at sound level 8/100. Nice cozy music. Then song changed to Thief - Ansel Elgort, sound went to 80. I stopped ,it started again and again. Then I had to unplugged the tv. And checked it on computer I saw a chrome player opened. I immediatly change my facebook password since I am logging in with facebook to spotify. I logged out everywhere.  Logged in again on my computer and that chrome player still there. I oppend chrome player on my computer then there was two chrome player. Logged out all devices couple more times. The other chrome player always on devices list.

 

And now I have a mail that says I ended my premium account in english. After that a french mail came. As I understand from google translate someone tried to reset my password.

 

Soo you have any idea whats going on?

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2 Replies

And now a new mail in turkish that says I renewed my premium

Hey @1hsyn1.

 

Sorry to hear that someone is messing with your account!

 

No worries though, we know what you can do to secure your account. Head here for detailed instructions and everything should be okay in no-time.

 

Let us know if you have further questions.

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