Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Como se pueden cambiar los datos de domicilio en el plan familiar premium
I cant post ne topic. Dont have post button. Do i need to have premium account?
I've been trying to solve my problem with connecting my original Facebook Account (which is on Premium) to my Spotify app on my phone. However, it keeps on connecting to my old FB Account (Not in Premium). I tried all methods I can find on the intern...
Hi I was wondering if anyone could tell me how I can log into the desktop version of spotify from my phone. Have never had a problem with any other apps in finding the desktop version and signing in but having trouble with spotify. Also not sure if i...
I've moved from UK to USA and want to change my payment details and country. When I edit my profile the country is greyed out. I went to subscriptions and tried to change the payment method but it tells me to change the country first. Finally I cance...
I have the family plan, how can i share music so whenever me or my wife downloads or saves a song we are only accessing one library?
We changed our credit card and my husband changed the account details and in the process created a new account and sent me an invite to join iy. I think I overwrote my old account connection because I couldn't remember my password and logged in thru ...
Hey, I have move to a new country and I can’t change my payment information with my new bank card. Because I can’t change country in the settings. What to do ?
Heyy!!! I have a song Called "Bakin" by Elijah Rock on spotify but it got uploaded under another Elijah Rock's artisrt profile. I currently dont have an artist profile, I thought tunecore would create one for me but I guess since I went with a name t...
Suite à un déménagement, je ne peux plus modifier le pays dans les paramètres, Spotify ne me propose qu'un seul pays (France)Je ne peux plus me connecter à mon compte gratuit.
Hi, I have a premium subscription through a gift card. I want to upgrade the plan to a family subscription. If upgrade today will it just burn through the gift voucher at a faster rate or will i lose the gift voucher and start being billed by CC inst...
Hello dear spotify community, ive got a question. Last week i got an email from spotify saying i must renew my password because, and i quote here " we reset your password because is that "SOME OTHER SERVICE" you are using "THE SAME PASSWORD AND ID" h...
Hi guys, I got an sms to say my spotify account got unsubscribed. But definitely wasn't done by me (its set to auto renew and has been like that for 6mths at least).I checked and logged into my account and sure enough it shows my account is now free ...
Is there any option to create some sort of family plan. I have 4 people in my family that use the mobile application, but we do want to be charged 4 seperate times a month for the premium service. Currently we are constantly getting the message that ...
I am having an Event tomorrow night and I downloaded the Spotify App on three tablets such as my computer. The thing is: After typing in my login details and pressing "Log In" it stucks - I cannot press anything else and it also does not say "wrong p...
Someones hacked my account and keeps stopping, adding and changing my music. I'm paying premium and can't use it. What am I meant to do?
Hi, My sister is having trouble getting her email and password back. Is there I wat that she could go through the Spotify app for details? Because if she logs out, she won’t be able to get back in.
Hi here~ I really need help for the error.That account is probably my thrid.I often have to do my playlist again after recreating an account because I can not access the old ones anymore. And not easy to remember all.I would like you to give me a per...
Hi: I've purchased a gift card "on line", and the receiver noticed me that is requested a PIN after entered the "Spotify Code". And she can't find where te PIN is?. I received a mail with this text: Dear Customer, Thank you for purchasing a Spotify p...
Eu possui a assinatura do Spotify Premium e cancelei antes que fosse feita a cobrança na minha conta novamente. Porém no outro dia foi descontado pelo ebanx o valor de 10 reais. E n foi estornado. Não gostei nada, aguardando a devolução.