Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1683 Views
0 replies
7 likes
Security

1683 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
446446 Views
970 replies
108 likes
Account

446446 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199268 Views
119 replies
116 likes
Account

1199268 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108467 Views
72 replies
11 likes
Account
Login
Premium

108467 Views
72 replies
11 likes

Accidentally signed up for Spotify Premium

Hi, after skipping songs a couple of times, I accidentally signed up for Spotify Premium. It appears to be a trial period but it never asked for payment. I just want to know how I can check this and how I would cancel if I decided to stop before the ...

pipycw
Newbie
Hi, after skipping songs a couple of times, I accidentally signed up for Spotify Premium. It appears to be a trial period but it never asked for payment. I just want to know how I can check this and ...
2018-07-17 9:14:16 PM
2018-07-17 9:23:32 PM
muffin5317
Music Fan
903 Views
1 replies
0 likes
Premium

903 Views
1 replies
0 likes

Web Player keeps logging me out

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows (using Internet Explorer AND Edge browsers) My Question or IssueI have been using the Spotify Web Player for at least 4-5 months on this same computer. For some reason, today it keeps logg...

meflinda
Casual Listener
Plan Premium Country USA Device Windows PC Operating System Windows (using Internet Explorer AND Edge browsers) My Question or Issue I have been using the Spotify Web Player fo...
2018-07-17 2:09:24 PM
2018-07-17 9:15:55 PM
muffin5317
Music Fan
5801 Views
5 replies
13 likes
Account
Login
Other
Premium

5801 Views
5 replies
13 likes

Solved!! Premium foi pago e não foi ativado.

Boa tarde! Possuo apenas uma conta no spotfy, realizei o pagamento do premium, recebi o comprovante (Segue em anexo), porém meu premium não foi ativado ainda. Pedido Spotify código P06B886499PIN PNP06B886499

yLocke
Casual Listener
Boa tarde! Possuo apenas uma conta no spotfy, realizei o pagamento do premium, recebi o comprovante (Segue em anexo), porém meu premium não foi ativado ainda. Pedido Spotify...
2018-07-17 6:36:09 PM
2018-07-17 8:59:50 PM
yLocke
Casual Listener
574 Views
2 replies
0 likes
Account
Premium
Subscription

574 Views
2 replies
0 likes

Problema ao adicionar novo membro da família

Moro no Brasil, tenho um plano Premium e já tentei adicionar um membro da família diversas vezes, porém, sempre que o membro aceita o convite por email, aparece como o email da conta o endereço "*snip*" e não conseguimos prosseguir com a conta. Já te...

vbcarone
Casual Listener
Moro no Brasil, tenho um plano Premium e já tentei adicionar um membro da família diversas vezes, porém, sempre que o membro aceita o convite por email, aparece como o email da conta o endereço "*sni...
2018-07-16 2:44:11 PM
2018-07-17 8:48:26 PM
Bittencourt
Spotify Star
614 Views
2 replies
0 likes
Account
Premium

614 Views
2 replies
0 likes

Solved!! No Mixtape available after one week of usage

PlanPremium Germany DeviceiPhone 6s(iOS 11.4)Mac & Echo Dot My Question or Issue:I started to use Spotify about 10 days ago and listened to music actually every day. When I am in my iPhone app and want to listen to my mixtape it says that it's not re...

MarvIsKing
Casual Listener
Plan Premium Germany Device iPhone 6s (iOS 11.4) Mac & Echo Dot My Question or Issue: I started to use Spotify about 10 days ago and listened to music actually every...
2018-07-17 4:58:07 PM
2018-07-17 6:28:09 PM
MarvIsKing
Casual Listener
498 Views
2 replies
0 likes
Account

498 Views
2 replies
0 likes

Superuser Contribution Can't login with fb or username

Hello, I can't login on spotify ever since i changed the account to family premium. I can't login with facebook and i can't login with my username. I can reset my password and then i'm logged in, but when i then want to login in the app (on my phone,...

Maud7
Newbie
Hello, I can't login on spotify ever since i changed the account to family premium. I can't login with facebook and i can't login with my username. I can reset my password and then i'm logge...
2018-07-16 3:34:31 PM
2018-07-17 5:19:41 PM
user-removed
Not applicable
458 Views
1 replies
0 likes
Login

458 Views
1 replies
0 likes

Can't change the country setting

Hi. Since I was having trouble registering an account, I asked a friend who is in the US to do it for me, so he did. But now, when I tried to open the desktop app, it gave me an error and told me I can fix it by changing my country in the profile set...

user-removed
Visitor
Hi. Since I was having trouble registering an account, I asked a friend who is in the US to do it for me, so he did. But now, when I tried to open the desktop app, it gave me an error and t...
2018-05-21 5:00:02 PM
2018-07-17 4:50:43 PM
paddyfynn
Newbie
543 Views
5 replies
1 likes
Account
Free
Login

543 Views
5 replies
1 likes

Solved!!Superuser Contribution How to delete a premium spotify subscription linked to a deleted facebook account?

I have a premium spotify account which I created using FB as login. I deleted my FB account and I created a new user with the same name (e-mail address) as my FB user name. It did not show that I already had a premium account (which I had with my FB ...

Rodnag
Casual Listener
I have a premium spotify account which I created using FB as login. I deleted my FB account and I created a new user with the same name (e-mail address) as my FB user name. It did not show that I alr...
2018-07-17 4:04:17 PM
2018-07-17 4:37:02 PM
user-removed
Not applicable
693 Views
1 replies
0 likes
Account

693 Views
1 replies
0 likes

Superuser Contribution Problem with FB and old email address

Plan Free and PremiumCountry Italy DeviceLG G6 Operating SystemAndroid Oreo My Question or Issue Hi,months ago i've changed my email address on FB, but my free spotify account is still connected to the old one. Now i got a new spotify account premium...

FabriFibra
Newbie
Plan Free and Premium Country Italy Device LG G6 Operating System Android Oreo My Question or Issue Hi, months ago i've changed my email address on FB,...
2018-07-17 2:03:59 PM
2018-07-17 4:16:27 PM
user-removed
Not applicable
303 Views
1 replies
0 likes
Account

303 Views
1 replies
0 likes

Superuser Contribution Still on free

Plan free Free/Premium Country Uk Device iPad iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I’ve signed up for 3 month 99p PayPal account say paid , signed in account say free < screenshot removed for securit...

user-removed
Visitor
Plan free Free/Premium Country Uk Device iPad iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I’ve signed up for 3 month ...
2018-07-16 7:03:15 PM
2018-07-17 2:32:49 PM
user-removed
Not applicable
316 Views
1 replies
0 likes
Account

316 Views
1 replies
0 likes

Solved!! How to fix “System program problem detected” error on windows ? - OFFTOPIC

How to fix “System program problem detected” error on windows ? - OFFTOPIC

ranvansakal
Casual Listener
How to fix “System program problem detected” error on windows ? - OFFTOPIC
2018-07-17 8:40:52 AM
2018-07-17 1:17:16 PM
ranvansakal
Casual Listener
716 Views
2 replies
0 likes
Account

716 Views
2 replies
0 likes

connect spotify to facebook???

I've a spotify account that (isn't connected to) is seperate from Facebook account. However if I want to share music with friends (it doesn't work) i've to connect to Facebook. Only problem is that, via the Spotify application on my (Windows 10) Desk...

rikkies
Newbie
I've a spotify account that (isn't connected to) is seperate from Facebook account. However if I want to share music with friends (it doesn't work) i've to connect to Facebook. Only problem is ...
2018-07-13 5:23:44 PM
2018-07-17 1:16:01 PM
s4mh
Newbie
10594 Views
6 replies
2 likes
Account
Login
Other
Premium

10594 Views
6 replies
2 likes

Solved!! Hacked account

I keep finding in my feed new playlists with some italian music that I never listened and that I will never want to listen. Therefore my Discovery Weekly section which was one of my favorite parts of Spotify is completely messed up. Is there any chan...

11149266225
Casual Listener
I keep finding in my feed new playlists with some italian music that I never listened and that I will never want to listen. Therefore my Discovery Weekly section which was one of my favorite parts of...
2018-07-13 12:57:52 PM
2018-07-17 12:31:52 PM
Loxer
Community Legend
703 Views
3 replies
0 likes
Account
Security

703 Views
3 replies
0 likes

Can a Spotify Artist create a playlist with their Artist profile?

PlanPremiumCountryMalta Device(Samsung Galaxy J5)Operating System(Windows 10) My Question or Issue I have a premium personal account but i also have an artist account as i am a music producer. I would like to create a playlist through my artist profi...

Neon_Culture
Regular
Plan Premium Country Malta Device (Samsung Galaxy J5) Operating System (Windows 10) My Question or Issue I have a premium personal account but i also have an artist accou...
2018-07-17 10:50:08 AM
2018-07-17 12:15:50 PM
k4_2jx1j1-3he
Music Fan
962 Views
2 replies
0 likes
Account
Other

962 Views
2 replies
0 likes

Why has my subscription changed? All playlist have been removed also?

Hello,Country Ireland Device iphone7 My plan has increased in price from 9.99 a month to 14.99 a month a few weeks ago. Can you tell me why this was done? I did not authorize. Also, since this changed, all my playlists, albums etc have been removed f...

edwardmurph
Newbie
Hello, Country Ireland Device iphone7 My plan has increased in price from 9.99 a month to 14.99 a month a few weeks ago. Can you tell me why this was done? I did not authorize. &nbs...
2018-07-17 12:03:40 PM
2018-07-17 12:06:49 PM
Maxim
Spotify Star
292 Views
1 replies
0 likes
Account
Subscription

292 Views
1 replies
0 likes

can't log in for a longtime

PlanFreeCountrykoreaDeviceSamsung Operating System Android My Question or IssueI was in france and I'm currently in korea right now and it's been 2 years that i wanted log in on spotify but i couldnt. Bcause it says that i have been out of my county ...

user-removed
Visitor
Plan Free Country korea Device Samsung Operating System Android My Question or Issue I was in france and I'm currently in korea right now and it's been 2 years that...
2018-07-17 5:23:11 AM
2018-07-17 12:05:59 PM
Maxim
Spotify Star
329 Views
1 replies
0 likes
Login

329 Views
1 replies
0 likes

My username has changed against my will to "3g6nzns86udrvrbpg5ivfr5cl"

Plan PREMIUMCountry ITALY Device MacBook Pro 2011Operating System OsX My Question or Issue:i subscribed with "Yui_Clementina" as username then, when i decided to change my account e-mail (the first i put was a wrong one) ALSO MY USERNAME HAS CHANGED ...

Yui_Clementina
Casual Listener
Plan PREMIUM Country ITALY Device MacBook Pro 2011 Operating System OsX My Question or Issue: i subscribed with "Yui_Clementina" as username then, when i decided to change m...
2018-07-15 12:45:37 PM
2018-07-17 11:28:22 AM
Yui_Clementina
Casual Listener
362 Views
2 replies
0 likes
Account

362 Views
2 replies
0 likes

Can't login to Spotify/Spotify is Offline

PlanPremiumCountry USADevice(Oneplus 5t)Operating SystemAndroid Oxygen OS My Question or Issue So, my Spotify premium has stopped working on my phone. It doesn't log in at all, and even if it does it's offline, disabling me from listening to anything...

gavin_george
Casual Listener
Plan Premium Country USA Device (Oneplus 5t) Operating System Android Oxygen OS My Question or Issue So, my Spotify premium has stopped working on my phone. It doesn't log ...
2018-07-13 4:40:40 PM
2018-07-17 7:48:41 AM
gavin_george
Casual Listener
727 Views
2 replies
0 likes
Account
Other
Premium
Subscription
Unlimited

727 Views
2 replies
0 likes

Solved!! Profile pic changed to random picture

PlanPremiumCountry CanadaDeviceAsus LaptopOperating SystemWindows 10 My Question or Issue So I recently joined spotify premium on the family plan a few days ago. Today, I downloaded the desktop app and used it to change my profile picture to a wolf. ...

DominusNocte73
Newbie
Plan Premium Country Canada Device Asus Laptop Operating System Windows 10 My Question or Issue So I recently joined spotify premium on the family plan a few days...
2018-07-17 3:37:20 AM
2018-07-17 4:50:16 AM
TobiasYoung
Composer
1801 Views
1 replies
0 likes
Account

1801 Views
1 replies
0 likes

Solved!! [Discover] Notifications for New Releases of followed Artists

How can I follow friends on Spotify? I am searching for them but they wont show up.

anna_dayes
Casual Listener
How can I follow friends on Spotify? I am searching for them but they wont show up.
2018-07-17 1:59:24 AM
2018-07-17 2:01:50 AM
anna_dayes
Casual Listener
507 Views
2 replies
1 likes
Account
Other

507 Views
2 replies
1 likes

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