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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14804 Views

7 replies

11 likes

Security
  • 14804 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

553891 Views

991 replies

116 likes

Account
  • 553891 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131196 Views

74 replies

12 likes

Account
Login
Premium
  • 131196 Views
  • 74 replies
  • 12 likes

Someone else is using my Spotify account

PlanPremiumCountryCanada Device(iPhone X, Macbook Pro late 2016, iMac) My Question or IssueI've noticed on my previously played artists many EDM artists or certain playlists that I've never listened to.Additionally, my phone often tells me whether I ...

Newbie

  Plan Premium Country Canada  Device (iPhone X, Macbook Pro late 2016, iMac)     My Question or Issue I've noticed on my previously played artists many EDM artists or c...

Loxer

Community Legend

324 Views

1 replies

0 likes

Account
Other
Security
  • 324 Views
  • 1 replies
  • 0 likes

Bulk Purchase Spotify ECard

Hey Spotify, Is there any chance that a business can buy 100x 1 month Premium ECards for a discounted rate in Australia? Why?For promotional purposes, rewarding consumers, partners, employees, etc. I see that there is a bulk purchase platform named C...

Newbie

Hey Spotify,   Is there any chance that a business can buy 100x 1 month Premium ECards for a discounted rate in Australia?   Why? For promotional purposes, rewarding consumer...

Maxim

Spotify Star

793 Views

1 replies

0 likes

Other
  • 793 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not updating Facebook email

Hi there, I am having issues with Spotify showing the right email address from Facebook. I changed my email on Facebook 3 months ago. I made a Spotify account 1 month ago and upgraded to Premium. For some reason Spotify somehow found the email addres...

Casual Listener

  Hi there,   I am having issues with Spotify showing the right email address from Facebook. I changed my email on Facebook 3 months ago. I made a Spotify account 1 month ago and upgrade...

josdehaes

Regular

7438 Views

6 replies

0 likes

Account
  • 7438 Views
  • 6 replies
  • 0 likes

Account login out help!!!!

Good afternoon, I need help accessing my Spotify account. I am attending school out of the country (outside USA). My location currently does not have Spotify. I received a message yesterday that You can only use Spotify abroad for 14 days. I’ve used ...

Newbie

Good afternoon, I need help accessing my Spotify account. I am attending school out of the country (outside USA). My location currently does not have Spotify. I received a message yesterday that...

Maxim

Spotify Star

737 Views

1 replies

0 likes

Account
Login
  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove deleted Spotify account from PS4

I know it should usually work to go to link.playstationmusic.com/spotify to remove my spotify account from my PS4 but is does not and I think it‘s because the linked spotify account was deleted/closed a while ago.So on link.playstationmusic.com it on...

Visitor

I know it should usually work to go to link.playstationmusic.com/spotify to remove my spotify account from my PS4 but is does not and I think it‘s because the linked spotify account was deleted/close...

Guido

Spotify Legend

2361 Views

1 replies

0 likes

Account
  • 2361 Views
  • 1 replies
  • 0 likes

Superuser Contribution App appeared error when I login with Fb, reset password link has error too. How to reset?

please help me to reset a password. I don’t remember I sign up before. Now I wanted to try free plan, but I couldn’t use my email to sign up an account. PlanFree Countrysingapore Device(iPhone 7)Operating SystemIos My Question or Issue

Casual Listener

please help me to reset a password. I don’t remember I sign up before. Now I wanted to try free plan, but I couldn’t use my email to sign up an account.    Plan Free   Country si...

Guido

Spotify Legend

477 Views

3 replies

0 likes

Login
  • 477 Views
  • 3 replies
  • 0 likes

Superuser Contribution password reset

i want to reset my password so i can log in on my playstation. for some weird reason only that email for resetting my password i don't receive. i have requested the email many times over and over again but i dont get it in my mailbox or spambox. the ...

Newbie

i want to reset my password so i can log in on my playstation. for some weird reason only that email for resetting my password i don't receive. i have requested the email many times over and over aga...

Guido

Spotify Legend

324 Views

1 replies

0 likes

Account
Login
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't logout from all devices

Just now my spotify got crazy. I was listening on my tv at sound level 8/100. Nice cozy music. Then song changed to Thief - Ansel Elgort, sound went to 80. I stopped ,it started again and again. Then I had to unplugged the tv. And checked it on compu...

Casual Listener

Just now my spotify got crazy. I was listening on my tv at sound level 8/100. Nice cozy music. Then song changed to Thief - Ansel Elgort, sound went to 80. I stopped ,it started again and again. Then...

Guido

Spotify Legend

542 Views

2 replies

0 likes

Account
Premium
  • 542 Views
  • 2 replies
  • 0 likes

Superuser Contribution Two accounts with the same email address

PlanFreeCountryUK DeviceMacbook 2017, OnePlus 6 Operating SystemAndroid 8.1 & MacOS 10.13 My Question or Issue I appear to have two accounts with the same email address. One with a long numeric username and one with a username I chose (the account I ...

Casual Listener

Plan Free Country UK   Device Macbook 2017, OnePlus 6   Operating System Android 8.1 & MacOS 10.13   My Question or Issue   I appear to have two accounts with the...

Guido

Spotify Legend

455 Views

4 replies

0 likes

Account
  • 455 Views
  • 4 replies
  • 0 likes

Solved!! Problemas com plano familiar

Meu convite da erro pro membro que estou tentando adicionar no plano familiar, assim q confirma o endereço da erro da aceitação.

Casual Listener

Meu convite da erro pro membro que estou tentando adicionar no plano familiar, assim q confirma o endereço da erro da aceitação.    

Arrison

Casual Listener

400 Views

1 replies

0 likes

Account
Premium
  • 400 Views
  • 1 replies
  • 0 likes

Paguei a conta premium, mas continuo free

Boa tarde!Faz mais de 3 dias que paguei minha conta premium via boleto e até hoje continuo free. Tenho até o comprovante do pagamento e nada ainda.PlanFree/PremiumCountry BrazilDevice Samsung GalaxyOperating SystemWindows 10 My Question or Issue

Newbie

Boa tarde! Faz mais de 3 dias que paguei minha conta premium via boleto e até hoje continuo free. Tenho até o comprovante do pagamento e nada ainda. Plan Free/Premium Country  Brazil Devic...

Bittencourt

Spotify Star

372 Views

1 replies

0 likes

Account
Free
Premium
  • 372 Views
  • 1 replies
  • 0 likes

Someone always connects to my account even after i changed the password twice

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 10 My Question or IssueSomeone always connects to my account even after i changed the password twice

Newbie

  Plan Premium Country Israel   Device PC Operating System Windows 10   My Question or Issue Someone always connects to  my account even after i changed the password t...

Loxer

Community Legend

461 Views

1 replies

0 likes

Account
Security
  • 461 Views
  • 1 replies
  • 0 likes

Minha conta está exibindo músicas que eu não escuto

Minha conta tem exibido músicas que eu não escuto como se eu estivesse ouvindo frequentemente. Tenho recebido muitas recomendações de conteúdo semelhantes e isso é muito incoveniente porque não escuto esse tipo de música. Já troquei minha senha mais ...

Casual Listener

Minha conta tem exibido músicas que eu não escuto como se eu estivesse ouvindo frequentemente. Tenho recebido muitas recomendações de conteúdo semelhantes e isso é muito incoveniente porque não escut...

Bittencourt

Spotify Star

10359 Views

5 replies

12 likes

Account
Other
Premium
Security
  • 10359 Views
  • 5 replies
  • 12 likes

How can I sort my playlist by "Recently Added" on IOS

PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 10My Question or Issue How can I sort my playlist into recently added so I can see it like this and also all my playlist followers???? Also follow up my playlist spotify:user:casper_k12:playlist:...

Music Fan

Plan Premium Country  UK Device iPhone X Operating System iOS 10 My Question or Issue  How can I sort my playlist into recently added so I can see it like this and also all my play...

catalinajg

Roadie

693 Views

2 replies

0 likes

Account
Other
  • 693 Views
  • 2 replies
  • 0 likes

Music always stops in middle of song

Dear community, I have problems since October with Spotify. I loved this app but it makes me angry that it always stops playing in middle of a song. I often listen to music and it really goes on my nerves. Could you please help me? Thanks a lot.

Newbie

Dear community, I have problems since October with Spotify. I loved this app but it makes me angry that it always stops playing in middle of a song. I often listen to music and it really goes on my n...

catalinajg

Roadie

798 Views

2 replies

0 likes

Account
  • 798 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not receiving emails

I am trying to close my Spotify account and it's saying that they have sent me the email for me to confirm and close my account but I don't receive it. I am receiving other emails like new music suggestions or Spotify support emails but not the confi...

Casual Listener

  I am trying to close my Spotify account and it's saying that they have sent me the email for me to confirm and close my account but I don't receive it. I am receiving other emails like n...

Guido

Spotify Legend

3788 Views

5 replies

0 likes

Account
  • 3788 Views
  • 5 replies
  • 0 likes

Payment, Unprocessed

PlanPremiumPhilippines DeviceSamsungOperating SystemAndroid My Question or IssueI received notfication that my premium payment is not processed but upon checking my account there was a deduction. Please see attached screenshot. Thank you

Newbie

Plan Premium Philippines   Device Samsung Operating System Android   My Question or Issue I received notfication that my premium payment is not processed but upon checking my acco...

Billy-J

Spotify Star

317 Views

1 replies

0 likes

Premium
  • 317 Views
  • 1 replies
  • 0 likes

I moved from my original family account

PlanFamilyPremiumCountry United StatesDeviceiPhone 7 plus Operating SystemiOS 12 My Question or Issue I changed my address from my original Spotify family membership. How do I change it

Newbie

  PlanFamilyPremium Country  United States Device iPhone 7 plus  Operating System iOS 12   My Question or Issue  I changed my address from my original Spotify famil...

jsannn

Community Legend

332 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 332 Views
  • 1 replies
  • 0 likes

All Playlist Gone!!

I currently pay for Premium, never missed a payment. Now all my playlists are gone?? What the heck!! I have an Iphone 7s. I am certainly hoping spotify will help me recover ALL playlists considering my payment, as well as loyalty, have never changed.

Newbie

I currently pay for Premium, never missed a payment. Now all my playlists are gone?? What the heck!! I have an Iphone 7s. I am certainly hoping spotify will help me recover ALL playlists considering ...

jsannn

Community Legend

259 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starbucks Spotify for Partners not working

It used to work, but it stopped. I tried re-signing up but I keep gettign the error message "something went wrong, try again later"

Casual Listener

It used to work, but it stopped. I tried re-signing up but I keep gettign the error message "something went wrong, try again later"

Katerina

Spotify Legend

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
  • 0 likes