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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80347 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653656 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734058 Views
18 replies
29 likes
Since the introduction of Spotify devices my account is being messed around by the following- 1. Keeps stopping playback to tell me devices are available. I've not connected any, I'm not on a network it's randomly in the middle of nowhere on a bus or...
Since the introduction of Spotify devices my account is being messed around by the following- 1. Keeps stopping playback to tell me devices are available. I've not connected any, I'm n...
Community Legend
710 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceDell desktopOperating SystemWindows 7 My Question or IssueSpotify application freezes on login page when I enter my username and password. Comes up with red box that says "A firewall may be blocking Spotify. Please update yo...
Plan Premium Country US Device Dell desktop Operating System Windows 7 My Question or Issue Spotify application freezes on login page when I enter my username and password. Comes up ...
Community Legend
927 Views
1 replies
0 likes
Hi I used to have a spotify account (alexandermalskaer) but I forgot the password, and the account is tied up to an email adress which I no longer have access to. Thus, I cannot reset my password or anything like it, so how do I reaccess my account? ...
Hi I used to have a spotify account (alexandermalskaer) but I forgot the password, and the account is tied up to an email adress which I no longer have access to. Thus, I ...
Music Fan
1079 Views
2 replies
0 likes
PlanPremiumCountry PhilippinesDeviceiphone 7Operating System(iOS 11) My Question or Issue Hello, i’m logged in to spotify with premium account all this time but i accidentally logged it out so i tried to reset the password and it says that my usernam...
Plan Premium Country Philippines Device iphone 7 Operating System (iOS 11) My Question or Issue Hello, i’m logged in to spotify with premium account all this tim...
Regular
587 Views
4 replies
0 likes
PlanPremiumCountry UKDevicePC/Samsung Galaxy S8Operating SystemWindows 10 My Question or Issue I had the seemingly common issue of the connect to Facebook button not working in the desktop app, but I managed to connect it via the android app instead,...
Plan Premium Country UK Device PC/Samsung Galaxy S8 Operating System Windows 10 My Question or Issue I had the seemingly common issue of the connect to Facebook b...
Casual Listener
560 Views
1 replies
0 likes
Im from Mexico and want to give an online gift card to my boyfriend. He is from Spain and his spotify account is from there.Im having a lot of trouble paying the online gift card and I dont know If he will be able to use it if I pay in mexican pesos....
Im from Mexico and want to give an online gift card to my boyfriend. He is from Spain and his spotify account is from there. Im having a lot of trouble paying the online gift card and I dont...
Spotify Star
428 Views
1 replies
0 likes
PlanPremiumCountry The NetherlandsDeviceOneX [At the time I used Spotify]Operating SystemAndroid/WindowsMy Question or Issue Hi there,I used to use spotify through my facebook account. I deleted my facebook account and couldn't login anymore. I've pa...
Plan Premium Country The Netherlands Device OneX [At the time I used Spotify] Operating System Android/Windows My Question or Issue Hi there, I used to use spotify through my ...
Community Legend
369 Views
1 replies
0 likes
Hi .You should already be fimilar with me Kimberly Borders.I am writing you cause 1. You dont have a phone contact so here I am 2. Im been around using your app since 2014. 3. I just turned 29 years old yesterday and Spotify yall keep threatening to ...
Hi .You should already be fimilar with me Kimberly Borders.I am writing you cause 1. You dont have a phone contact so here I am 2. Im been around using your app since 2014. 3. I just turned 29 years ...
Spotify Star
453 Views
1 replies
0 likes
Olá, Há dois dias troquei meu cartão de crédito (forma de pagamento) no sistema. Foi feita uma cobrança de 10 reais no meu cartão. Li em vários lugares que ela seria estornada de forma rápida, mas ainda não foi. Alguma solução? Grato Atenciosamente,G...
Olá, Há dois dias troquei meu cartão de crédito (forma de pagamento) no sistema. Foi feita uma cobrança de 10 reais no meu cartão. Li em vários lugares que ela seria estornada de forma rápid...
Spotify Star
490 Views
1 replies
0 likes
PlanPremiumCountry TurkeyDeviceLg g6Operating SystemAndroid My Question or Issue Someone is on my acc. I changed my password and did log out all devices yet he got into my acc one more time. We had this talk. From bottom to top. First 2 is mine rest ...
Plan Premium Country Turkey Device Lg g6 Operating System Android My Question or Issue Someone is on my acc. I changed my password and did log out all devices yet...
Casual Listener
790 Views
4 replies
0 likes
It is not working, the music on playlist that works are just stopping and then starting after 2 mins.PlanPremiumCountrydenmark Devicesony zx pre Operating SystemAndroid 8reo, Windows 10,etc.) My Question or Issue
It is not working, the music on playlist that works are just stopping and then starting after 2 mins. Plan Premium Country denmark Device sony zx pre Operating System Android 8reo...
Composer
737 Views
1 replies
0 likes
PlanPremiumCountry: Belgium Device(Samsung Galaxy 7)Operating System(Windows 10) My Question or IssueHi, my connection with Facebook does not work.I have already restarted my account several times, nothing helps.Also the music that spotify recommends...
Plan Premium Country: Belgium Device (Samsung Galaxy 7) Operating System (Windows 10) My Question or Issue Hi, my connection with Facebook does not work. I have already resta...
Roadie
978 Views
6 replies
0 likes
I sign up this Account with facebook but i wanna close it because of username (i can't change it). If i delete this account permanently can i bring back my playlists friends followers etc. with any kind of way? And what happens to my family premium a...
I sign up this Account with facebook but i wanna close it because of username (i can't change it). If i delete this account permanently can i bring back my playlists friends followers e...
Not applicable
1250 Views
2 replies
0 likes
PlanFreeCountry TaiwanDeviceAcer Predator 700Operating SystemWindow 10 My Question or Issue Recently the app Spotify in my computer shows your Spotify is been blocked by the firewall, please update the firewall or allowed the app through the firewall...
Plan Free Country Taiwan Device Acer Predator 700 Operating System Window 10 My Question or Issue Recently the app Spotify in my computer shows your Sp...
Spotify Star
2948 Views
11 replies
0 likes
I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one..Now I can't access to my premium account but it still exists.. What can I do?
I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one.. Now I can't access to my premium account but it still exists.. What...
Not applicable
547 Views
2 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy S8/ Samsung Gear S3 FronteirOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Spotify app downloaded on my phone and watch, I can control my music from my watch pretty ...
Plan Free/Premium Country Device Samsung Galaxy S8/ Samsung Gear S3 Fronteir Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have the Spot...
Casual Listener
6444 Views
5 replies
2 likes
My Facebook and Spotify account are linked and have been since I created it. In account overview it displays an email which I no longer use and used to be my old facebook email. I have since changed my facebook email but this has not changed on my sp...
My Facebook and Spotify account are linked and have been since I created it. In account overview it displays an email which I no longer use and used to be my old facebook email. I have since changed ...
Composer
1168 Views
1 replies
0 likes
PlanFreeCountryUnited States My Question or IssueWould there be any way to change my email (login) from my school one to my personal one?
Plan Free Country United States My Question or Issue Would there be any way to change my email (login) from my school one to my personal one?
Casual Listener
809 Views
2 replies
0 likes
Just made a new premium family account.Only had to fill in an e-mail and password, but no other personalia like a name or surname. After completion of the account I wanted to invite my wife to join the family account but the invitation-wizard associa...
Just made a new premium family account. Only had to fill in an e-mail and password, but no other personalia like a name or surname. After completion of the account I wanted to invite my wif...
Roadie
1052 Views
1 replies
1 likes
Country :Ireland Question :Hi me and a friend share a spotify account for our music label but he is located in England and I am in Ireland. I changed the country in the profile settings (https://www.spotify.com/ie/account/profile/) so I could edit a ...
Country : Ireland Question : Hi me and a friend share a spotify account for our music label but he is located in England and I am in Ireland. I changed the country in the pro...
Casual Listener
775 Views
2 replies
0 likes
